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Marie Robson

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Review of the NFU Mutual, Car Insurance:

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I'm gutted!

I've insured all my vehicles with NFU Mutual for nearly 40 years and never had cause for complaint. Their service, if you do need to claim, is second to none. However,. I'm changing my car in a few days time and the new vehicle is a lower group 9. The car I'm getting rid of was higher insurance group 14. They have quoted me an enormous £900 for the new vehicle, which is more than double the insurance on my existing car! (I'm 62, btw, with no claims made for many years and a clean driving licence) Even the NFU customer support operative was shocked and couldn't give an explanation other than she'd asked the underwriters to double check it and they said that was what the 'system' quoted so that was that. I'm now really confused.com! :) Reviewed on: 1st November 2018

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