With standardised user interfaces across the Lloyds Banking Group it is easy to keep apace with the ever persistent fintech product changes for example with the move from Avios to Cashback. Furthermore this is backed up with real user support from well briefed staff both on the phone and at the local stores that get full marks for continuing to function during the lockdown.
Reviewed on: 15th June 2021
You have got to admit with so many investment opportunities in the market you have to look out for the ones that go the extra mile to incentivise you to make good use of your money and that's where Wealthify fit in and are the obvious choice.
Reviewed on: 16th March 2021
Have been with First Direct first current account for 20 years and the customer services reputation has stood the test of time because they have never let me down and all queries and problems were resolved to my satisfaction.
Reviewed on: 7th November 2018
As an investor I had queries about queue time for matching my loan and their response was prompt (within a day), courteous (personally addressed) and gave a reassuring explanation that was sufficient for me now to say I have complete confidence in recommending Landbay's P2P products and I applaud their professional approach to customer management.
Reviewed on: 27th January 2017
Current account and regular saver accounts are churning the market like a washing machine in full spin but First Direct just keep a steady effortless course for the mainstream customer in spite of all this news grabbing turmoil about challenger banks and peer to peer lending that can leave you feeling exhausted.
Reviewed on: 29th December 2016
Always a pleasant experience dealing with this bank via phone as the operators are well trained in getting to your reason for the call quickly and expediting the transaction efficiently.
Reviewed on: 17th November 2016
