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Andy Elliot

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All reviews (12)

Review of the Santander, Basic current account:

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Bank Charges applied on Current Account

Disputed with the Alliance and Leicester when i had a current account with them, (part of what is now under the Santander Umbrella) Despite never going over drawn by more than £20 I was charged £25 Standing fee for being overdrawn by about £20 for around 3 days, I stated and complained with the Bank that I made a simple mistake and as soon as i was aware of I placed money to get my account back in to the black. I received the response that they were not willing to pay back the charge and I would need to increase my overdraft to minimize the interest charges. This was before Mobile Banking really took off, circa 2006. Needless to say it was not long after that i closed down my account with them and transferred to another Competitor.. Reviewed on: 17th November 2016

Review of the Aviva, Pension:

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Stakeholder Pension with Aviva experience

I started a pension via Aviva through my workplace whom chose Aviva for their low charge Stakeholder Pension with lifestyle options. I have now contributed for the past three years directly from my Pay and I can simply log in via Aviva website to check on my latest Statement. A few times I required further information regarding my plan I have wrote to customer services via e-mail or instant chat and have always received a fast and useful response to my question. Overall a very simple and easy set up , friendly and with low management charges is perfec for me. Reviewed on: 6th November 2015

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