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Carol Y

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Review of the Hinckley & Rugby Building Society, Savings:

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Good personal customer experience

Good customer experience even though there was a slight hiccup with one aspect of the process. The staff were apologetic and ready to help to complete the process to mutual satisfaction. They made the customer experience feel personal for us. Reviewed on: 28th May 2024

Reply from Hinckley & Rugby Building Society Hi Carol Thank you for taking the time to pass on your comments regarding the service you received from our team in Hinckley. We’re pleased to hear that despite the slight issue you encountered we were able to deliver a positive, personal experience. Should you need any further assistance please do not hesitate to get in touch. Thank you for choosing to save with the Society. Response date: 30th May 2024

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