Simon 'Syd' Rawcliffe's community profile page

Write a review

Viewing profile for,

Simon 'Syd' Rawcliffe

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

Gone to the Dogs!

UTTER DEBACLE! For many years, JLFS could be trusted to deliver prompt professional service but gradually, over the last 18 months, this has degenerated into a complete shambles. I need to order a new card and am currently 28 minutes into an endless repetition of muzak, while waiting to speak to someone. This is my third attempt to speak to someone.....I abandoned the last attempts after 44 and 53 minutes respectively! Finally answered....They are unable to send out a new card with a longer expiry date without reporting my card stolen! (Even though it hasn't been!) So, I would have to be without any card at all for about two weeks. What a complete waste of time and effort........Time to move on, methinks. Reviewed on: 21st November 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.