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Les

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All reviews (3)

Review of the Family Building Society, Mortgages:

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New mortgage application

Louise the New business representative was very helpful and supportive throughout my application. There wasn't the need to book a time slot to speak to her or her team, I could call at a time that was convenient for me. I would highly recommend FBS if you value a friendly, approachable and transparent mortgage provider. Reviewed on: 13th December 2024

Review of the Family Building Society, Mortgages:

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Highly recommended

My call was answered within minutes. I was very pleased with the representative I spoke to, who had good product knowledge and was able to answer all my questions. Reviewed on: 16th November 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 19th November 2024

Review of the Family Building Society, Mortgages:

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Highly recommend

I was presently surprised with the excellent service I received. My call was answered within minutes by the representative. Her product knowledge was excellent and was she able to explain clearly the option that best suited my circumstances. She was prompt with sending me further information on the product and came back to me with a positive outcome on the same day. Reviewed on: 30th May 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear you would highly recommend us! Response date: 4th June 2024

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