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Helen Piper

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Review of the first direct, Current Account:

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The best bank I have ever used

If I need to call First Direct, I very rarely have to wait more than a few seconds for an answer and the person who answers can usually deal with my request. If they don't have the information I need, they quickly pass me on to someone who can and they also make notes and pass on the details so that I don't have to repeat the request. They speak perfect English and sound as though they are happy people. Reviewed on: 22nd November 2016

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