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John Winters

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Review of the John Lewis, Partnership Card:
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They seem incapable of fixing their own mistakes, or indeed of communicating at all.

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Note - this review relates to the John Lewis Partnership card, not John Lewis in general. Back in September, they made a small mistake in processing one of my transactions. Since then I've phoned, written and used their secure messaging service. None of these has produced any response at all. They seem to be in some sort of melt down. I've just arranged to get a new credit card from a different supplier. Avoid the John Lewis Partnership card at all costs. Reviewed on: 24th November 2016

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