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RateSetter reviews

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Rated Excellent • 4.93/5

RateSetter reviews

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Review summary

People rate this company as Excellent based on 14,333 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
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Ratesetter makes borrowing a breeze with quick approvals, low interest rates, and a simple online process. Their customer service is friendly and helpful, and managing loans online is straightforward and transparent. A few found the loan limits frustrating or had issues updating details, but overall it’s a reliable and easy choice for loans.

Positive themes

  • Ratesetter’s loan process is quick, easy, and hassle-free with fast approvals.
  • The interest rates with Ratesetter are very competitive and affordable.
  • Managing loans online with Ratesetter is simple and user-friendly.

Negative themes

  • Some found updating bank details or changing info with Ratesetter frustrating.
  • A few were disappointed by loan rejections or limits despite good credit.
  • There were complaints about poor data protection response from Ratesetter.
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About RateSetter

RateSetter have one goal - to make finance fair. Since its launch in 2010, RateSetter has become the UK's biggest peer-to-peer lending service by monthly volume. Smart Money people is the place for RateSetter reviews. Read and write reviews to help increase trust and transparency in Financial Services.

RateSetter at a glance

Reviews for RateSetter

Showing 11 of 14333 company reviews

Excellent customer service from the staff no problem...

Loans • 1st September 2025

Excellent customer service from the staff no problems with the company ***** very polite and understanding

{"display":"Angela J","full_name":"Angela J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Straight forward approval and money in your account...

Loans • 30th September 2024

Straight forward approval and money in your account in few minutes

{"display":"HARSHAVARDHAN GUMMADI","full_name":"HARSHAVARDHAN GUMMADI","avatar":{"url":"\/assets\/uploads\/avatars\/users\/690250.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    So far i am so happy.

    So far i am so happy.I could use the servise for sure agai

    {"display":"Kyriaki konstantoudaki","full_name":"Kyriaki konstantoudaki","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Super Loan Company!

    Used Ratesetter for a few years now, one of the few loans I’ve had that you can track to the penny yourself - no hidden... Used Ratesetter for a few years now, one of the few loans I’ve had that you can track to the penny yourself - no hidden fees all transparent and easy to administer online. Read more Read less

    {"display":"Alex","full_name":"Alex","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alex 25th May 2024
  • 5/5

    Just a little more anythings :)i hope all Time you a...

    Just a little more anythings :)i hope all Time you are helpfulyy

    {"display":"Daniele Doro","full_name":"Daniele Doro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniele Doro 11th April 2024
  • 5/5

    Used RateSetter few years ago, got very low APR.

    Used RateSetter few years ago, got very low APR. All smoot and effortless.

    {"display":"Adrianna S","full_name":"Adrianna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adrianna S 21st February 2024
  • 5/5

    Best loan company

    Easy, friendly and fast service. Will recommend to family and friends in the future. GREAT,GREAT company to deal with.

    {"display":"John Gair","full_name":"John Gair","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    John Gair 15th August 2023
  • 2/5

    Not so helpful

    After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to

    {"display":"rooby roo","full_name":"rooby roo","avatar":{"url":"\/assets\/uploads\/avatars\/users\/774830.png"}}'s avatar
    Loans
    rooby roo 26th July 2023
  • 5/5

    Straight forward loan

    Fabulous company , no messing about it says what it does on the tin ! Once approved money in your bank in a blink .great online service . Wouldn’t go anywhere else .

    {"display":"vera quinn","full_name":"vera quinn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    vera quinn 19th July 2023
  • 5/5

    Fantastic Company

    Got a consolidation loan at a great APR and the process from application to receiving the money was really straightforward and clear.

    {"display":"Working Mum ","full_name":"Working Mum ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Working Mum 31st May 2023
  • 5/5

    My First Stop For Loans

    I've had a few loans over the years with Ratesetter, sometimes short term ones to make a small purchase or to tide me over and... I've had a few loans over the years with Ratesetter, sometimes short term ones to make a small purchase or to tide me over and sometimes bigger, longer ones for larger purchases. I have always got the loan with minimal fuss, at a competitive rate and when I pay it back early I get no penalty. I don't go to anyone else now. Highly recommended. Read more Read less

    {"display":"Glenn Langridge","full_name":"Glenn Langridge","avatar":{"url":"\/assets\/uploads\/avatars\/users\/610277.png"}}'s avatar
    Loans
    Glenn Langridge 31st May 2023

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