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Shop Direct reviews

Shop Direct logo
Rated Good • 3.66/5

Shop Direct reviews

Unverified business Last reviewed within 14 days
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Review summary

People rate this company as Good based on 37 product reviews

Average score of 3.66/5
5 star
84%
4 star
5%
3 star
3%
2 star
3%
1 star
5%
Reviews for Shop Direct have trended positively over the past 90 days

Latest positive rating

5.00/5

Excellent customer service, great product

Excellent customer service, great product

{"display":"shodunke mary","slug":"user1741117283","deleted_at":null,"created_at":"2025-03-04T19:41:23.000000Z","updated_at":"2025-03-04T19:41:23.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"shodunke","last_name":"mary","full_name":"shodunke mary","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1125811.png"}}'s avatar

Latest negative rating

1.00/5

Name And Shame

I ordered from very, an email came and TOLD me delivery will be Thursday. Emailed saying I'm at work gave 4 other days out of... I ordered from very, an email came and TOLD me delivery will be Thursday. Emailed saying I'm at work gave 4 other days out of the week. In after 5 but oh no its not good for them. Customer Service Must be IA. can't believe someone so rude. I have all the emails. Read more Read less

{"display":"Paula M","slug":"user1759312549","deleted_at":null,"created_at":"2025-10-01T09:55:49.000000Z","updated_at":"2025-10-01T09:55:49.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Pauline","last_name":"Fenton","full_name":"Pauline Fenton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Very Account
Paula M 1st October 2025
See more reviews for Shop Direct products

About Shop Direct

Shop Direct Finance Company offers finance through its stores including very.co.uk and Littlewoods. If you're thinking of choosing Shop Direct compared to another form of store finance, read our Shop Direct reviews first to see what customers have to say about their store cards. Already had an account with very.co.uk or one of the other Shop Direct brands? Please share your experiences and help others!

Shop Direct at a glance

Reviews for Shop Direct

Showing 11 of 37 company reviews • Last reviewed within 14 days

Misleading terms on BNPL.

Very Account • 7th July 2026

Misleading terms on BNPL. They state an interest amount on the BNPL amount if not paid off which can often seem manageable but fail to... Misleading terms on BNPL. They state an interest amount on the BNPL amount if not paid off which can often seem manageable but fail to make clear the impact of compounding when this amount moves to main account. They do not act in the interests of the customer. Despite my history of always paying off BNPL before end date, when THEY changed me to online statements I missed a deadline by less than 2 days as I did not get my usual visual reminder but refused to let me pay off the item as a goodwill gesture and I was hit by a huge interest charge. Read more Read less

{"display":"Andrea E","full_name":"Andrea E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3.00/5
Read more product reviews

Excellent customer service, great product

Littlewoods Account • 29th May 2026

Excellent customer service, great product

{"display":"shodunke mary","full_name":"shodunke mary","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1125811.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 1.00/5

    Name And Shame

    I ordered from very, an email came and TOLD me delivery will be Thursday. Emailed saying I'm at work gave 4 other days out of... I ordered from very, an email came and TOLD me delivery will be Thursday. Emailed saying I'm at work gave 4 other days out of the week. In after 5 but oh no its not good for them. Customer Service Must be IA. can't believe someone so rude. I have all the emails. Read more Read less

    {"display":"Paula M","full_name":"Paula M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Very Account
    Paula M 1st October 2025
  • 5.00/5

    this company has the most helpful staff members

    this company has the most helpful staff members i have experienced online

    {"display":"gem t","full_name":"gem t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Littlewoods Account
    gem t 5th September 2025
  • 5.00/5

    Never had issue with any product I have bought I usu...

    Never had issue with any product I have bought I usually buy when they have good deals on as I find the deals cheaper then... Never had issue with any product I have bought I usually buy when they have good deals on as I find the deals cheaper then other places but sometimes products can be more expensive than others when sales not on Read more Read less

    {"display":"LittleL","full_name":"LittleL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Very Account
    LittleL 20th June 2025
  • 5.00/5

    It helps to have what you want with out having the f...

    It helps to have what you want with out having the funds

    {"display":"Babatunde o","full_name":"Babatunde o","avatar":{"url":"\/uploads\/avatars\/users\/1150625.png"}}'s avatar
  • 5.00/5

    I like that. I am like that amazing!!!

    I like that. It is amazing .I will recommend to my friends

    {"display":"Erotildes D","full_name":"Erotildes D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Erotildes D 17th April 2025
  • 5.00/5

    Very good very good very nice

    Very good very nice very beautiful

    {"display":"Bozhidar ","full_name":"Bozhidar ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Bozhidar 25th March 2025
  • 5.00/5

    Easy and simple to use.

    Easy and simple to use. Spread the cost to make it more affordable

    {"display":"Joanna S","full_name":"Joanna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Very Account
    Joanna S 1st June 2024
  • 5.00/5

    Love this company

    I have used Very for some time now and am very pleased with the choice of products the excellent price and good delivery also the... I have used Very for some time now and am very pleased with the choice of products the excellent price and good delivery also the personal account so I am able to buy now and pay later over time with low interest rates Read more Read less

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Shopping

    I love shopping with Very as I get my shopping for family and friends without having to leave the house as I don't like shops.

    {"display":"marina HugheS","full_name":"marina HugheS","avatar":{"url":"\/assets\/uploads\/avatars\/users\/973879.png"}}'s avatar

    Products from Shop Direct

    Showing all products offered by Shop Direct

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