Paid advertisement
Smart Money People Logo
Newsletter
Share this page

St James's Place reviews

St James's Place logo
Rated Good • 4.13/5

St James's Place reviews

Verified business Last reviewed within 14 days

Review summary

People rate this company as Good based on 35 product reviews

Average score of 4.13/5
5 star
74%
4 star
14%
3 star
3%
2 star
3%
1 star
6%
Reviews for St James's Place have trended negatively over the past 90 days

Latest positive rating

5.00/5

Healthy growth

Healthy growth over fifteen years

Latest negative rating

1.00/5

Hidden fees

Had my pension with them and was making regular contributions. I realised that their charges were high, so when I thought I was out of... Had my pension with them and was making regular contributions. I realised that their charges were high, so when I thought I was out of the 6 year 'Exit' period for fees, I decided to transfer my pension elsewhere. Imagine my horror when I found out that the one off payments and contributions I had made continued to count towards the exit period. I would be saddled with exit fees until 6 years after my last contribution into the pension. I still left and fortunately my new provider compensated me for some of the loss. Read more Read less

{"display":"Shelly","slug":"user1791873247","deleted_at":null,"created_at":"2026-10-13T06:34:07.000000Z","updated_at":"2026-10-13T06:34:07.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Michelle","last_name":"Griffin","full_name":"Michelle Griffin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Financial Advisers
Shelly 13th October 2026

About St James's Place

St. James’s Place is one of the largest groups of financial advisers in the UK. If you’re thinking of using one of St. James’s Place’s financial advisers, check out what other consumers have said about the service they offer here on Smart Money People to help you decide if they’d be a good option for you too.

St James's Place at a glance

Reviews for St James's Place

Showing 11 of 35 company reviews • Last reviewed within 14 days

Hidden fees

Financial Advisers • 13th October 2026

Had my pension with them and was making regular contributions. I realised that their charges were high, so when I thought I was out of... Had my pension with them and was making regular contributions. I realised that their charges were high, so when I thought I was out of the 6 year 'Exit' period for fees, I decided to transfer my pension elsewhere. Imagine my horror when I found out that the one off payments and contributions I had made continued to count towards the exit period. I would be saddled with exit fees until 6 years after my last contribution into the pension. I still left and fortunately my new provider compensated me for some of the loss. Read more Read less

Rated Terrible • 1.00/5
Read more product reviews

Healthy growth

Financial Advisers • 11th June 2026

Healthy growth over fifteen years

Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    My investments have been much better than I expected...

    My investments have been much better than I expected over the last 10 year I have been able to see my investment grow even though I am tacking drawdown

  • 5.00/5

    Excellent advice

    Been looking after our finances for years & are fabulous

  • 5.00/5

    Investment returns.

    The returns on my investments after charges have been extremely good

  • 5.00/5

    Great customer service .

    Regular investment and market updates and just lowered annual fees

  • 5.00/5

    I've been very happy with sjp, the advisor is always...

    I've been very happy with sjp, the advisor is always helpful but not pushy and their products are excellent

  • 5.00/5

    Good Financial advice and nice to see money grow.

    Good Financial advice and nice to see money grow.

  • 3.00/5

    expensive

    fees still too expensive for the returns provided

  • 4.00/5

    Good advice from james.

    Good advice from [email protected]

  • 5.00/5

    Easy to Understand Financial Advice

    My financial advisor is very approachable and will put things in easy to understand layman’s terms.

    Products from St James's Place

    Showing all products offered by St James's Place

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice