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23rd April 2020
An understanding, objective ear!
An incredible service! Non-judgementally delivered with a caring and compassionate while objective and truthful edge. Awesome
Your Step Change Reviews (13)
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11th April 2018
incredible service and peace of mind
efficient and helpful service, I will be debt free in one month.
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29th May 2017
Excellent reassuring service
During a stressful time were very calm and reassuring and provided professional, reliable advice and a solution to debt problem.
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25th May 2017
Excellent advice
I've contacted step change a number of times and each time they are clear, non judgemental and knowledgeable.
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23rd May 2017
Finances Took a Turn for The Worst - Step Change Where There To Help
My finances took a turn for the worst after experiencing a bout of depression, the debts kept mounting, I kept sweeping the problem under the carpet as I struggled to make payments and general living...
Read more My finances took a turn for the worst after experiencing a bout of depression, the debts kept mounting, I kept sweeping the problem under the carpet as I struggled to make payments and general living costs.
In my desperation I contacted Step Change to seek advice and it was a huge relief, The staff at Step Change helped me set up a payment plan that was far more manageable and did so with a level of exemplary customer care and human empathy. This wonderful charity is a none-profit organisation and the amazing staff treated me with the utmost respect and understanding. Now I feel there is a light at the end of the tunnel.
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15th May 2017
Perfect service for many years
I have been with stepchange since it was the cccs and have never had a problem, the service is great and it's quick and easy to update debts and annual review by doing this online, they do not charge and fees and are there for you not your creditors,...
Read moreI have been with stepchange since it was the cccs and have never had a problem, the service is great and it's quick and easy to update debts and annual review by doing this online, they do not charge and fees and are there for you not your creditors, I am no longer in the debt management plan but I do recommmend these to anyone struggling with debts
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7th May 2017
Help to stop you hiding from your debts
I'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear....
Read moreI'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear. Their web tools helped me work out a reasonable budget and suggested fair amounts to spend on things such as clothes which when you are in debt you don't always consider buying for yourself. They provided me with template letters to contact my debtors and arrange minimum payments which I could afford! They took away a lot of stress and I really would recommend them.
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4th May 2017
Great service received
Step change helped my family through a difficult financial time and alleviated a lot of stress as they dealt with all creditors on our behalf
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3rd May 2017
Life Changer
This company has helped our household manage our debts at an extremely difficult time. Can't stress enough how much it has helped my father at a time when debt collectors were at our doors! Let them talk to the debtors not you !
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23rd April 2017
Retaking control
You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are...
Read moreYou've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny.
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11th April 2017
Excellent & Understanding
A brilliant charity, go above and beyond to listen and ensure that you are supported every step of the way.
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9th April 2017
life savers
Free debt management advice and plan creators. Vital for so many people suffering from debt and in stressful positions
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3rd April 2017
Life changing
This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a...
Read moreThis company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a nervous breakdown!
