Step Change Reviews

Step Change is a "debt charity" which has offered debt management programmes to consumers since 1992. if you're looking for a debt management provider, read our reviews to see what our community has to say about Step Change, or if you've already used one ...
READ MOREStep Change is a "debt charity" which has offered debt management programmes to consumers since 1992. if you're looking for a debt management provider, read our reviews to see what our community has to say about Step Change, or if you've already used one of their programmes, leave a review of your own to help others make their own decisions.
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Step Change Products 6,195
Write a reviewVery high standard.
For a few years they have helped with our finances emmencely,
Reviewed on 23rd September 2021alan allnatt![]()
Write a reviewDear Sir/Madam,
We have been with you for a few good years. Every year I have meeting to submit my DMP plan, each time during my contacts, I am very well served with full understanding and help at all times. Ladies and Gentlemen serving clients a very business like sp Read more
We have been with you for a few good years.
Every year I have meeting to submit my DMP plan, each time during my contacts, I am very well served with full understanding and help at all times.
Ladies and Gentlemen serving clients a very business like specific nice and friendly. Thank you for everything you do for me .Greetings to all.
I wish you continued success in unpleasant and difficult live situations.Reviewed on 19th September 2021Boleslaw Zmuda![]()
Write a reviewHelped me out of my terrible situation
My wife passed away and I become very ill was about to loose my house and they helped me to sort my bills out.
Reviewed on 10th September 2021Ian Brandon![]()
Write a reviewSharon Monk
Step change is so helpful.They Don.t judge you .They helpful. They help you sleep at night .I wouldn't.t use anyone else
Reviewed on 10th September 2021Sharon Monk![]()
Write a reviewExcellent
I am veryhappy by the service and help which I get from Stepchange.
Reviewed on 7th September 2021Alemseged Eyob![]()
Write a reviewHelpful hand with understanding
Step change and their staff were so helpful when I was at a very difficult time in my life, both financially and emotionally. They helped me to see clearly a way forward while ensuring all my creditors were fairly treated, which gave me peace of mind.
Reviewed on 6th September 2021Margaret Luckus![]()
Write a reviewVery helpful
StepChange have helped me for the last 7 years, they are very friendly kind team of people, l would defiantly recommend this company
Reviewed on 6th September 2021Anna Palermo![]()
Write a reviewHelpful
They don't patronise, they help and give you practical advice.
Reviewed on 5th September 2021MN![]()
Write a reviewSuper Service & Satisfied Customer.
Excellent customer service & staff are very helpful with prompt response for any inquiries pre-Covid Epidemic. I would only recommend to bear in mind that all your customer don't have access Digital Platform.
Reviewed on 5th September 2021Ismael Ibrahim![]()
Write a reviewSatisfied client
Very supportive and always provide the best of advice
Reviewed on 5th September 2021Toussaint Senin![]()
Write a reviewBig help
Was single parent with 5kids unexpectedly,in debt by a £1000,didnt know what to do but stepchange listened,sorted out a budget,made a payment plan with my creditors,am now debt free,Thankyou Stepchange
Reviewed on 5th September 2021Lynn Empson![]()
Write a reviewLife saving debt help
Fabulous service, helpful, informative, compassionate; solution easily found and instigated which literally changed my life
Reviewed on 5th September 2021...![]()
Write a reviewMy first choice
When I had a bad situation I found Step Change online. It was very easy and quick. I had twice problem with my online account and on the phone same day resolved. Thank you
Reviewed on 5th September 2021Symo![]()
Write a reviewHelp
Helped me when I was down couldn't have survived without your help and understanding
Reviewed on 5th September 2021Douglas Maxwell![]()
Write a reviewExcellent customer service
The staff are friendly and knowledgeable. My phone calls were answered on time.
Reviewed on 5th September 2021Helena Aweso![]()
Write a reviewthe best
very helpful and polite the best experience ever thank you
Reviewed on 5th September 2021Mark Agana![]()
Write a reviewa full and valid life
It’s helped me to organise my finances and take responsibility but most of all to live a full and valid life
Reviewed on 5th September 2021Denise williamd![]()
Write a reviewBrilliant.
Stepchange have helped me so much,after my ex husband left me in a lot of debt, They set up my plan and it's been running smoothly ever since.l know they are at the end of the phone if I need them.
Reviewed on 5th September 2021Debbie![]()
Write a reviewPerfect
In times of trouble. Worry and uncertainty they helped so much. Thank you
Reviewed on 5th September 2021S![]()
Write a reviewPatient, informative and understanding
My debts had spiralled out of control and the interest was just Pilling on. Step change took their time, first phone call was over an hour long, spanned two advisors as one had finished their shift, yet she did most of it and handed me to her colleague Read more
My debts had spiralled out of control and the interest was just Pilling on.
Step change took their time, first phone call was over an hour long, spanned two advisors as one had finished their shift, yet she did most of it and handed me to her colleague after bringing him upto speed.
I got honest advise and was never judged. They made a difficult process easy and gave lots of advise.
They can be life savers. Their help gave me hope and improved the quality of my life.Reviewed on 5th September 2021Babu![]()
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