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Step Change Reviews

Ratings based on 12 reviews Last review 8 months ago
5 / 5Amazing overall rating

Step Change is a "debt charity" which has offered debt management programmes to consumers since 1992. if you're looking for a debt management provider, read our reviews to see what our community has to say about Step Change, or if you've already used...

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Step Change is a "debt charity" which has offered debt management programmes to consumers since 1992. if you're looking for a debt management provider, read our reviews to see what our community has to say about Step Change, or if you've already used one of their programmes, leave a review of your own to help others make their own decisions.

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Your Step Change Reviews (12)

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23rd May 2017

Finances Took a Turn for The Worst - Step Change Where There To Help

My finances took a turn for the worst after experiencing a bout of depression, the debts kept mounting, I kept sweeping the problem under the carpet as I struggled to make payments and general living...

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My finances took a turn for the worst after experiencing a bout of depression, the debts kept mounting, I kept sweeping the problem under the carpet as I struggled to make payments and general living costs.
In my desperation I contacted Step Change to seek advice and it was a huge relief, The staff at Step Change helped me set up a payment plan that was far more manageable and did so with a level of exemplary customer care and human empathy. This wonderful charity is a none-profit organisation and the amazing staff treated me with the utmost respect and understanding. Now I feel there is a light at the end of the tunnel.

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15th May 2017

Perfect service for many years

I have been with stepchange since it was the cccs and have never had a problem, the service is great and it's quick and easy to update debts and annual review by doing this online, they do not charge and fees and are there for you not your creditors,...

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I have been with stepchange since it was the cccs and have never had a problem, the service is great and it's quick and easy to update debts and annual review by doing this online, they do not charge and fees and are there for you not your creditors, I am no longer in the debt management plan but I do recommmend these to anyone struggling with debts

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7th May 2017

Help to stop you hiding from your debts

I'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear....

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I'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear. Their web tools helped me work out a reasonable budget and suggested fair amounts to spend on things such as clothes which when you are in debt you don't always consider buying for yourself. They provided me with template letters to contact my debtors and arrange minimum payments which I could afford! They took away a lot of stress and I really would recommend them.

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23rd April 2017

Retaking control

You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are...

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You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny.

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3rd April 2017

Life changing

This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a...

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This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a nervous breakdown!