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Total Landlord reviews

Total Landlord Insurance logo
Rated Excellent • 4.78/5

Total Landlord reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,551 product reviews

Average score of 4.78/5
5 star
87%
4 star
10%
3 star
1%
2 star
1%
1 star
1%
Reviews for Total Landlord have trended negatively over the past 90 days

Latest positive rating

5/5

Clear and consise updates covering topical aspects o...

Clear and consise updates covering topical aspects of rental issues.

{"display":"CHRISTINE J","full_name":"CHRISTINE J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Landlord Insurance
CHRISTINE J 13th September 2025

Latest negative rating

2/5

Waited over one year to get a claim sorted.

Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is... Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get hold of when needed to discuss a claim. Read more Read less

{"display":"Inga Bleken","full_name":"Inga Bleken","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Landlord Insurance
Inga Bleken 10th September 2025
See more reviews for Total Landlord products

About Total Landlord

Total Landlord (a trading style of HFIS plc) is a specialist insurance company who offer insurance and emergency products for tenants, landlords, and letting agents since 1996. Read our Total Landlord reviews to get a feel for what this company is like day to day, or share a review of your own experiences if you’ve used this company in the past!

Total Landlord at a glance

Reviews for Total Landlord

Showing 11 of 1551 company reviews • Last reviewed within 7 days

Clear and consise updates covering topical aspects o...

Landlord Insurance • 13th September 2025

Clear and consise updates covering topical aspects of rental issues.

{"display":"CHRISTINE J","full_name":"CHRISTINE J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Straight forward and professional

Landlord Insurance • 12th September 2025

Straight forward and professional

{"display":"Tracey P","full_name":"Tracey P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very happy with Total Landlord Insurance for 26 years !

    I have been very happy with Total Landlord Insurance over the last 26 years. Their offering is vey competitive and their Customer Services impeccable, thanks !

    {"display":"RMM","full_name":"RMM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    RMM 12th September 2025
  • 4/5

    No problems whatsoever with this Company .

    No problems whatsoever with this Company .

    {"display":"Valerie F","full_name":"Valerie F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Valerie F 11th September 2025
  • 5/5

    Easy to deal with - efficient - well priced

    Easy to deal with - efficient - well priced

    {"display":"John ","full_name":"John ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    John 11th September 2025
  • 5/5

    Long time customer always happy with service and eff...

    Long time customer always happy with service and efficiency

    {"display":"chris newell","full_name":"chris newell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always showing conncern when needed

    When I have phoned there ia always a sympathetic ans understanding voice at the other end.

    {"display":"Pedro Domingo","full_name":"Pedro Domingo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Phone calls promptly answered, pleasant staff

    Phone calls promptly answered, pleasant staff

    {"display":"Vanessa","full_name":"Vanessa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Vanessa 10th September 2025
  • 3/5

    Overall I had a good experience.

    Overall I had a good experience.

    {"display":"NaP","full_name":"NaP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    NaP 10th September 2025
  • 3/5

    Keep increasing premium even no claims made in previ...

    Keep increasing premium even no claims made in previous years. Do not seem to be interested in any conversation. Someone phoned to confirm if renewal notice was received.

    {"display":"AMARNATH R","full_name":"AMARNATH R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    AMARNATH R 10th September 2025
  • 5/5

    Efficient Service

    Phones answered quickly. Staff knowledgeable, professional and friendly.

    {"display":"Phillip E","full_name":"Phillip E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Phillip E 10th September 2025

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