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Total Landlord reviews

Total Landlord Insurance logo
Rated Excellent 4.77/5

Total Landlord reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,572 product reviews

Average score of 4.77/5
5 star
87%
4 star
10%
3 star
1%
2 star
1%
1 star
1%
Reviews for Total Landlord have trended negatively over the past 90 days

Latest positive rating

5/5

Why Total Landlord?

Total Landlord are the best insurance providers for landlords. They have very competitive prices, have a range of products and an efficient communication network. I... Total Landlord are the best insurance providers for landlords. They have very competitive prices, have a range of products and an efficient communication network. I have been with Total Landlord for about 15 years and always found them friendly and helpful. Read more Read less

{"display":"KEVIN NAIRN","full_name":"KEVIN NAIRN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Landlord Insurance
KEVIN NAIRN 17th September 2025

Latest negative rating

1/5

They are ok as long as there is no claim If there is...

They are ok as long as there is no claim If there is a claim they will find any excuse not to pay

{"display":"T D","full_name":"T D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Landlord Insurance
T D 17th September 2025

About Total Landlord

Total Landlord (a trading style of HFIS plc) is a specialist insurance company who offer insurance and emergency products for tenants, landlords, and letting agents since 1996. Read our Total Landlord reviews to get a feel for what this company is like day to day, or share a review of your own experiences if you’ve used this company in the past!

Total Landlord at a glance

Reviews for Total Landlord

Showing 11 of 1572 company reviews Last reviewed within 7 days

They are ok as long as there is no claim If there is...

Landlord Insurance 17th September 2025

They are ok as long as there is no claim If there is a claim they will find any excuse not to pay

{"display":"T D","full_name":"T D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
T D
Rated Terrible 1/5
Read more product reviews

Why Total Landlord?

Landlord Insurance 17th September 2025

Total Landlord are the best insurance providers for landlords. They have very competitive prices, have a range of products and an efficient communication network. I... Total Landlord are the best insurance providers for landlords. They have very competitive prices, have a range of products and an efficient communication network. I have been with Total Landlord for about 15 years and always found them friendly and helpful. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 4/5

    I have insured my buy to lets with Total Landlord fo...

    I have insured my buy to lets with Total Landlord for many years and have always found their service to be top class

    {"display":"Andrew ","full_name":"Andrew ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Andrew 16th September 2025
  • 5/5

    Value for money.

    Value for money. Staff always polite and supportive

  • 5/5

    I have been with Total.

    I have been with Total. Landlord Insurance for 9 years and always have a competitive renewal price and excellent communication and service. 5 star.

  • 5/5

    They are the best in the business

    They are the best in the business

  • 1/5

    My Insurance experience

    I have had insurance with this company for many, many years. A couple of years ago I submitted a claim for the first time ever... I have had insurance with this company for many, many years. A couple of years ago I submitted a claim for the first time ever and it was refused. I was very disappointed as I have paid thousands of pounds for this insurance over the years. Read more Read less

    {"display":"Miss A","full_name":"Miss A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Miss A 16th September 2025
  • 5/5

    Information Utd .

    Information Utd . Have log in meeting with good advise

  • 5/5

    Quick to respond

    Very quick responses to queries and generally good service.

    {"display":"Sally","full_name":"Sally","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Sally 16th September 2025
  • 5/5

    Insurance made easy

    Simple. Easy. Understandable. Friendly advisors.

    {"display":"Gerald B","full_name":"Gerald B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Gerald B 16th September 2025
  • 5/5

    Easy to deal with

    Contact on phone and email. Easy to contact and deal with

    {"display":"Sue N","full_name":"Sue N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Sue N 16th September 2025

    Products from Total Landlord

    Showing all products offered by Total Landlord

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