Wise reviews
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Wise reviews
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Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website -
Sends real-time text alerts
Review summary
People rate this company as Good based on 147 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Latest positive rating
Very easy foreign currency handling
It's very easy to use for foreign currency transactions and transfers, and I use it for foreign share sales
Latest negative rating
Six days without my business income unresolved bug...
Six days without my business income — unresolved bug, no workable alternative For six days, I could not access my main business income through Wise.... Six days without my business income — unresolved bug, no workable alternative For six days, I could not access my main business income through Wise. I had people and bills to pay, but the verification process required to restore access was broken. The form repeatedly froze between pages two and three, returned me to the beginning and displayed a “Missing token” error. I was ready to complete the checks. The problem was in Wise’s system, and I could not fix it myself. I followed their troubleshooting advice and tried different browsers, devices and private browsing. I repeatedly called and emailed, explained the financial urgency and asked for manual verification or another secure way to submit my information. I was told the issue had been escalated, but after six days I still had no working solution or clear timeframe. I also had to chase a promised callback. Eventually, I had to request that the money be returned to the sender so they could pay me directly into my bank account instead. The app then said the return could take up to ten days. At the time of writing, receipt remains unconfirmed. To be clear: Wise had not resolved the verification bug. I had to arrange for my income to be returned and paid another way because I could not access it. This caused serious stress and disrupted my ability to meet financial commitments. Security checks are understandable. Leaving a customer trapped in a broken verification loop without a workable alternative is unacceptable. My warning to other business owners is simple: consider what losing access to essential income would mean for you before relying on Wise as your only payment account. After this experience, I would rather pay more to receive the money through my bank than face this uncertainty again. Customers deserve working systems, clear answers and practical help when things go wrong. In my case, those were missing when I needed them most. Read more Read less
About Wise
Wise help millions of people and businesses to manage their money through a multi-currency account.
Wise was launched in 2011 by Kristo Käärmann and Taavet Hinrikus who wanted to make international money transfers cheaper and simpler. Wise have partnered with banks and other companies to help their customers with better international banking.
Wise offers an international money app and multi-currency card.
Wise at a glance
Reviews for Wise
Showing 11 of 147 company reviews • Last reviewed within 7 days
Six days without my business income unresolved bug...
Six days without my business income — unresolved bug, no workable alternative For six days, I could not access my main business income through Wise.... Six days without my business income — unresolved bug, no workable alternative For six days, I could not access my main business income through Wise. I had people and bills to pay, but the verification process required to restore access was broken. The form repeatedly froze between pages two and three, returned me to the beginning and displayed a “Missing token” error. I was ready to complete the checks. The problem was in Wise’s system, and I could not fix it myself. I followed their troubleshooting advice and tried different browsers, devices and private browsing. I repeatedly called and emailed, explained the financial urgency and asked for manual verification or another secure way to submit my information. I was told the issue had been escalated, but after six days I still had no working solution or clear timeframe. I also had to chase a promised callback. Eventually, I had to request that the money be returned to the sender so they could pay me directly into my bank account instead. The app then said the return could take up to ten days. At the time of writing, receipt remains unconfirmed. To be clear: Wise had not resolved the verification bug. I had to arrange for my income to be returned and paid another way because I could not access it. This caused serious stress and disrupted my ability to meet financial commitments. Security checks are understandable. Leaving a customer trapped in a broken verification loop without a workable alternative is unacceptable. My warning to other business owners is simple: consider what losing access to essential income would mean for you before relying on Wise as your only payment account. After this experience, I would rather pay more to receive the money through my bank than face this uncertainty again. Customers deserve working systems, clear answers and practical help when things go wrong. In my case, those were missing when I needed them most. Read more Read less
Very easy foreign currency handling
It's very easy to use for foreign currency transactions and transfers, and I use it for foreign share sales
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5.00/5
Great for foreign accounts and exchange rates
Wise is just great for having multiple foreign currency accounts, so I don't have to pay expensive foreign exchange fees for share sales and international transfers
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5.00/5
Very reliable and easy to use
I have been using Wise for international transfers and it works perfectly. I used it to receive USD from Charles Schwab and also transferred funds... I have been using Wise for international transfers and it works perfectly. I used it to receive USD from Charles Schwab and also transferred funds from ZA Bank in Hong Kong. The process of updating my personal information, like my address, was also very smooth and efficient. It is a reliable platform for managing multi-currency finances. Read more Read less
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5.00/5
Great for managing foreign accounts and transfers
I've been able to open and close accounts, transfer money, and exchange between currencies quickly and cheaply
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3.00/5
I have used Wise for international payments for many...
I have used Wise for international payments for many years. Overall its been quite good with functionality and reliability
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5.00/5
Easy to use, great rates, super convenient.
Easy to use, great rates, super convenient. I’d highly recommend for anyone needing a money transfer account or an account requiring different currencies.
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4.00/5
I've been using wise fora while and I love the overa...
I've been using wise fora while and I love the overall experience, the transfer fees are transparent and lower than other financial services. I love... I've been using wise fora while and I love the overall experience, the transfer fees are transparent and lower than other financial services. I love the fact that I can hold multiple currencies in different countries. But my biggest challenge was a proof of funds verification, it made me to almost dislike them,I wish you could have done proofs of funds check earlier while opening an account, because it was almost impossible for me to do a proof of funds. Well I'm glad o did tho, that was my ick and that's why I left a 4 star review instead of a 5 star. Although I would have rated them 3 star, but from the above sentences they did well, and they had nice customer service. Read more Read less
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5.00/5
Amazing service and instant transactions, for exampl...
Amazing service and instant transactions, for example when you preauthorise at fuel pumps or refunds they are very quick instead of high street banks which take days.
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5.00/5
Been using wise for years, it’s just a great service...
Been using wise for years, it’s just a great service that always works well
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5.00/5
The multi currency account works simply & efficiently,
The multi currency account works simply & efficiently,
Products from Wise
Showing all products offered by Wise
Wise account
by WiseWith a Wise account, you can spend around the world, have a balance in any of 40+ currencies and send payments to over 80 countries. The Wise account isn’t a...
Wise account
by WiseWith a Wise account, you can spend around the world, have a balance in any of 40+ currencies and send payments to over 80 countries. The Wise account isn’t a...
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