UIA Insurance Reviews

  Ratings based on 4 reviews       Last review 2 years ago    

UIA Insurance reviews on Smart Money People can help you to find out what life as a UIA customer is really like. UIA Insurance is a mutual insurance company with over 100 years' experience of providing great value, high quality insurance to members of...

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UIA Insurance reviews on Smart Money People can help you to find out what life as a UIA customer is really like. UIA Insurance is a mutual insurance company with over 100 years' experience of providing great value, high quality insurance to members of selected trade unions and other not-for-profit organisations. Smart Money People is the place for UIA Insurance reviews. With your reviews, we can help to increase trust and transparency in financial services.

Overall Rating

Great

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UIA Insurance Review Insight

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50% of feedback is Process related

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UIA Insurance Products 4

Home Insurance

User friendly

Easy to arrange cover. Procedure was easy to follow and completed quickly.

Reviewed on 4th July 2019
Bruce's avatar
Bruce
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Home Insurance

Poor customer service

Poor communication in the event of a claim, do not reply to questions and proved to be absolutely... Read more

Poor communication in the event of a claim, do not reply to questions and proved to be absolutely useless.
Representative from third party claims management company reported slates missing from roof at the rear of property which was actually an old glass skylight. Never bothered to inspect loft space for a closer look, didn't have a pair of ladders and only made his assessment from looking at the roof at a distance from down the street.

Reviewed on 23rd July 2018
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Martha Moon
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Home Insurance

Helpful and mutual!

Fantastic service from UIA : our bedroom ceiling collapsed when we were living in rented accommodation. Everything in the bedroom was ruined. UIA help me through the claim, reminded me of items that I had forgotten, and arranged for all of our carpets... Read more

Fantastic service from UIA : our bedroom ceiling collapsed when we were living in rented accommodation. Everything in the bedroom was ruined. UIA help me through the claim, reminded me of items that I had forgotten, and arranged for all of our carpets to be professionally cleaned.

Reviewed on 17th July 2018
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alialiali
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Home Insurance

Efficient

I have been with UIA Contents insurance for over a decade, it is recommended by my union and is easy to contact if needed and i never feel harrassed to buy more products.

Reviewed on 20th July 2017
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Maria Kenny
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