Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Updraft reviews

updraft-logo
Rated Excellent • 4.95/5

Updraft reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
Write a review

Review summary

People rate this company as Excellent based on 9,255 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Updraft have trended negatively over the past 90 days

Updraft makes sorting out personal loans a breeze with a simple app and friendly service that really cares. People love how it helps consolidate debts into one manageable payment and saves them money on interest. The quick responses and clear communication take the stress out of borrowing. Some find the interest rates a bit steep and wish fees were lower, while a few mention slow replies and glitches causing worry.

Positive themes

  • Updraft’s app is super easy to use and keeps everything clear and in one place.
  • Updraft helped me consolidate debts into one affordable monthly payment with lower interest.
  • The customer service at Updraft is friendly, quick to respond and genuinely helpful.

Negative themes

  • Some found Updraft’s interest rates and fees a bit high compared to other lenders.
  • A few users experienced slow customer service replies causing stress and delays.
  • Occasional app glitches and issues with direct debits caused some frustration.
Summarised by AI
Was this helpful?

About Updraft

Updraft is part lending, part credit report, and part financial planning app. Through its Updraft credit product, it offers loans and it uses open banking to show you all your accounts in one place. Leave a review today and tell others about your experience.

Updraft at a glance

Reviews for Updraft

Showing 11 of 9255 company reviews • Last reviewed within 7 days

10 on 10 app service

Personal Loan • 27th February 2026

Got the money instant very quick service

{"display":"Hifzur Rahman ","full_name":"Hifzur Rahman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

The best services,one of the best !

Personal Loan • 27th February 2026

The best services,one of the best !

{"display":"Viorel S","full_name":"Viorel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great great great great great great

    Great great great great great great

    {"display":"Stephen w","full_name":"Stephen w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Stephen w 27th February 2026
  • 5/5

    5 starEasy process and reliable customer service.

    Easy process and reliable customer service.

    {"display":"Marc D","full_name":"Marc D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Marc D 27th February 2026
  • 5/5

    Very good, clear information but prompt customer ser...

    Very good, clear information but prompt customer service should you need it

    {"display":"Matthew T","full_name":"Matthew T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Matthew T 27th February 2026
  • 5/5

    Vote Updraft

    Absolutely incredible service. Very easy to use, extremely friendly customer service and very good value for money. I could not fault my experience with Updraft... Absolutely incredible service. Very easy to use, extremely friendly customer service and very good value for money. I could not fault my experience with Updraft and would recommend them to anyone Read more Read less

    {"display":"Jack ","full_name":"Jack ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Jack 27th February 2026
  • 5/5

    Brilliant provider!

    Brilliant provider! Easy apply for personal loan, quick on decisions and approval.

    {"display":"Roman R","full_name":"Roman R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Roman R 27th February 2026
  • 2/5

    Its to hard to reach the customer service

    Its to hard to reach the customer service

    {"display":"Mohammad Y","full_name":"Mohammad Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Mohammad Y 27th February 2026
  • 5/5

    great service, supportive staff, quick response

    great service, supportive staff, quick response

    {"display":"lucia k","full_name":"lucia k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    lucia k 27th February 2026
  • 5/5

    Such a straightforward process / everything is expla...

    Such a straightforward process / everything is explained upfront so no nasty surprises. Couldn’t be happier with Updraft. Would highly recommend their services

    {"display":"Tamara S","full_name":"Tamara S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Tamara S 27th February 2026
  • 5/5

    Great service

    Great service with no issues. Easy to get started and really accessible! Simple!

    {"display":"Ryan Fletcher","full_name":"Ryan Fletcher","avatar":{"url":"\/assets\/uploads\/avatars\/users\/694580.png"}}'s avatar
    Personal Loan
    Ryan Fletcher 27th February 2026

    Products from Updraft

    Showing all products offered by Updraft

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice