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Updraft reviews

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Rated Excellent • 4.95/5

Updraft reviews

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Review summary

People rate this company as Excellent based on 7,085 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%

Draft makes borrowing a breeze with a quick, easy application and a user-friendly app that keeps everything clear and manageable. The customer service is friendly, helpful, and responsive, making the whole experience feel personal and supportive. Many found Draft’s loans affordable and a real help in consolidating debts and reducing stress. On the downside, some found the interest rates a bit high and wished for quicker responses on chat support, as delays caused stress. A few also mentioned occasional app glitches and concerns about communication delays during payment issues.

Positive themes

  • Draft’s app is super easy to use and makes managing loans simple and clear.
  • Draft’s customer service is friendly and quick to respond to questions or issues.
  • Draft’s loans are affordable and helped me reduce debt with manageable payments.

Negative themes

  • Some found Draft’s interest rates quite high and wished they were lower.
  • Chat support can be slow to respond causing stress during payment issues.
  • A few users experienced app glitches or confusing navigation at times.
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About Updraft

Updraft is part lending, part credit report, and part financial planning app. Through its Updraft credit product, it offers loans and it uses open banking to show you all your accounts in one place. Leave a review today and tell others about your experience.

Updraft at a glance

Reviews for Updraft

Showing 11 of 7085 company reviews

Understanding and Friendly staff

Personal Loan • 24th May 2025

Understanding and Friendly staff

{"display":"Kimberley P","full_name":"Kimberley P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1220363.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Brilliant company

Personal Loan • 21st May 2025

Very good experience lots of support and always reply’s quickly

{"display":"Abbie h","full_name":"Abbie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    A very good service that keeps you informed and is e...

    A very good service that keeps you informed and is easy to apply for if you need a loan

    {"display":"Georgina H","full_name":"Georgina H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I love em

    I love em . They have helped me sort out my life so pleased to be back in control of my finances and see a... I love em . They have helped me sort out my life so pleased to be back in control of my finances and see a bright future ahead xxx the emails and updates are really useful and it feels like. a personal service Read more Read less

    {"display":"Paris W","full_name":"Paris W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Paris W 29th March 2025
  • 5/5

    Interest was quite high and could be reduced but ove...

    Interest was quite high and could be reduced but over all great company

    {"display":"Tarek Saker","full_name":"Tarek Saker","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Tarek Saker 13th February 2025
  • 5/5

    It has help me consolidate my loans

    It has help me consolidate my loans

    {"display":"Jeff b","full_name":"Jeff b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Jeff b 29th January 2025
  • 5/5

    Fantastic lenders and super helpful service.

    Fantastic lenders and super helpful service. Would highly recommend them!

    {"display":"Alex Mincks","full_name":"Alex Mincks","avatar":{"url":"\/assets\/uploads\/avatars\/users\/696481.png"}}'s avatar
    Personal Loan
    Alex Mincks 22nd January 2025
  • 5/5

    Excellent Updraft Experience

    Updraft we're excellent at helping me reduce my credit card debt. I was also able to pay off store cards which has put me in... Updraft we're excellent at helping me reduce my credit card debt. I was also able to pay off store cards which has put me in a much better position. The payment is easy and affordable. I am looking forward to future loans allowing me to pay off the remainder of my debt. Read more Read less

    {"display":"Mayulu","full_name":"Mayulu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Mayulu 15th October 2024
  • 5/5

    Excellent from start to finish.

    Excellent from start to finish. Easy application process and money the same day.

    {"display":"Mike F","full_name":"Mike F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Mike F 3rd October 2024
  • 5/5

    Excellent service

    Excellent service. Fantastic customer service.

    {"display":"J","full_name":"J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    J 29th September 2024
  • 5/5

    Completely painless...

    Updraft came up as a recommendation on Experian, The application and verification process was extremely slick and quick. Any queries or requests for documentation were... Updraft came up as a recommendation on Experian, The application and verification process was extremely slick and quick. Any queries or requests for documentation were communicated via email and their responses and turn around was fast. The whole process was painless, to the point that Updraft provided the best loan application process I have ever encountered. Read more Read less

    {"display":"Duncan Poundcake","full_name":"Duncan Poundcake","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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