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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,481 reviews, last reviewed 5th Sep 2025
12700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I always use world first travel great value insurance I always use world first travel great value insurance Reviewed on: 5th September 2025
Julie C's avatar
Julie C

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

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World First Travel Insurance Travel insurance reviews (2481)

Nice people to do business with

4
Have always been very efficient Reviewed on: 13th August 2018

Hassle free service

4
Although I have never had to make a claim, fortunately. We have used World First a number of times. I find the premiums reasonable considering having a couple of medical conditions. The process of taking out the policy is hassle-free and can all be done online. Reviewed on: 13th August 2018

Excellent service

5
World FirstTravel was able to tailor the travel insurance to our needs. We travel in our motorhome for trips of up to four months, and visit different countries on the way. World First fitted the insurance to suit us, rather than many other companies who wanted us to fit their policies. The policy was easy to set up, it was a great price, and their advisors were extremely helpful. The big question though is how would they handle a claim? Unfortunately we both both had to make a claim under the policy for emergency dental work. World First were easy to contact from abroad, were reassuring and gave good advice, and on our return home our claim was paid out in full. Excellent company, we will be using they again and recommending them to friends and family. Reviewed on: 13th August 2018

Great online and outstanding dealing with the issues

5
So I had booked the cover online six months ahead of our holiday of a lifetime and all our issues were covered online - result. But then medical issue came up for me after a few minutes on the phone all sorted. Us being old something then cropped up for her indoors and back on the phone - again simple questions asked by friendly local staff that were easily answered and the policy was reissued for the third time without any hassle. Having heard of a friend who has had a nightmare with travel insurance arranged through a broker I will return to World First Travel for the rest of my spending the kids inheritance. Reviewed on: 13th August 2018

Easy to use, provides reassurance

5
Bought cover for a short academic research trip to Germany. The experience gave me confidence and peace of mind. Reviewed on: 13th August 2018

Very good

4
I don’t know much about insurance so was overwhelmed before, but I chose World First based on a recommendation, the website was extremely easy to use, all steps were clear and helpful, I never expected it to be so simple! Reviewed on: 13th August 2018

Wonderful helpful firm

5
Discovered world first when having difficulty obtaining travel insurance for my husband, because of his health issues - mostly past problems which have now been resolved. They are a wonderful firm, with understanding helpful staff who will go out of their way to find cover in the most difficult circumstances, at a very reasonable price. Reviewed on: 13th August 2018

Brilliant customer service

5
Excellent customer service when trying to choose a policy that would cover us abroad for morocross Reviewed on: 13th August 2018

Great value for money

5
Very reasonably priced for an annual policy - given all of my medical history. Always had helpful people on the phone when I have called to renew, and claims have been straightforward. Reviewed on: 13th August 2018

Brilliant customer service

5
No other insurance company would help us when we was going to Spain on a motocross holiday but everyone in the team I dealt with went above and beyond to get us the cover we needed Reviewed on: 13th August 2018

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