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Barclaycard reviews

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Rated Good 3.86/5

Barclaycard reviews

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Review summary

People rate this company as Good based on 587 product reviews

Average score of 3.86/5
5 star
55%
4 star
19%
3 star
10%
2 star
3%
1 star
13%
Reviews for Barclaycard have trended positively over the past 90 days

Latest positive rating

5/5

Great offer, smooth approval process

Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my journey with Barclaycard, so far so good!

{"display":"PhilN","full_name":"PhilN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Platinum Credit Card
PhilN 26th February 2025

Latest negative rating

1/5

Archaic service

It took them months just to successfully file a claim for a fraudulent charge in my account. I had to speak with three people—two of... It took them months just to successfully file a claim for a fraudulent charge in my account. I had to speak with three people—two of whom didn't know what they were doing. Appalling service. Read more Read less

About Barclaycard

Barclaycard reviews from our Smart Money People can help you to find out more about Barclaycard whose five core values are Respect, Integrity, Service, Excellence and Stewardship. Smart Money People is the place for Barclaycard reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Barclaycard at a glance

Reviews for Barclaycard

Showing 11 of 587 company reviews

Archaic service

Initial Credit Card 7th March 2025

It took them months just to successfully file a claim for a fraudulent charge in my account. I had to speak with three people—two of... It took them months just to successfully file a claim for a fraudulent charge in my account. I had to speak with three people—two of whom didn't know what they were doing. Appalling service. Read more Read less

Rated Terrible 1/5
Read more product reviews

Good rates.

Platinum Credit Card 3rd March 2025

Good rates. Easy to check balances and statements, make payments. They have some good cash back offers. It is not very easy to change the... Good rates. Easy to check balances and statements, make payments. They have some good cash back offers. It is not very easy to change the type to card you have once offers have expired, I have had a credit card with them for a while and they don’t really offer much until you get a new card with someone else. Read more Read less

Rated Average 3/5
Read more product reviews
  • 5/5

    Great offer, smooth approval process

    Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my journey with Barclaycard, so far so good!

    {"display":"PhilN","full_name":"PhilN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    PhilN 26th February 2025
  • 4/5

    Good flexible card, interest rate can be high but no...

    Good flexible card, interest rate can be high but not as high as others

    {"display":"P Dutton","full_name":"P Dutton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    P Dutton 26th February 2025
  • 5/5

    They are a fantastic customer service wise, give me...

    They are a fantastic customer service wise, give me all the help I need whenever I ask, and that’s why I will always come back to them

    {"display":"Jack R","full_name":"Jack R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    Jack R 26th February 2025
  • 1/5

    is BARCLAYS in banking?

    I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing... I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing I pay every month. I pay everything off. I have no huge debts and I don’t understand it but thank God there’s lots of other banks out there so you don’t have to deal with this one. Even though I’m still a customer. Read more Read less

  • 1/5

    Cannot trust anymore

    I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN... I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order new card and pin so many times but same problem occur every time. Recently I applied for credit card I received both card and pin. After 1day I got letter that my credit card has been suspended I can't use it anymore. I tried to contact customer service. They told to wait for 6more months to apply for new credit card. How can I trust them again. I am not going to use this bank anymore and will never suggest others to use. Read more Read less

  • 2/5

    I could to use credit card only month and card suspe...

    I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service.

  • 5/5

    Was a great card for amazon shoppers

    I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of... I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of rewards and exchange them for £50 Amazon vouchers. I do a lot of Amazon shopping the benefits of this card were huge, and am sad to see them end the freedom rewards for a regular cash back at such a low percentage. Overall I had a great experience with Barclaycard and as it was my grocery card, it was easy to rack up points. Read more Read less

  • 3/5

    Payment Notification never works

    Dumb mobile app. Never give me spending notification liked the other services provider. Feel liked very insecure, I am moving all schedule payment to other... Dumb mobile app. Never give me spending notification liked the other services provider. Feel liked very insecure, I am moving all schedule payment to other cards and will freeze this card. Read more Read less

    {"display":"Sunny L","full_name":"Sunny L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Initial Credit Card
    Sunny L 28th November 2024
  • 1/5

    Stay away fro Barclays!

    If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would... If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my card back and failed to do so. Barclays still will not dispute the charge. Their call center is of course, overseas, and they are just "robots" that don't help at all. I'll have to file a suit against the merchant now. They do not protect their customers at all. Stay away from this card! Read more Read less

    {"display":"EY","full_name":"EY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    EY 23rd November 2024

    Products from Barclaycard

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