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Barclaycard reviews

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Rated Good 3.82/5

Barclaycard reviews

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Unverified business
Last reviewed within 21 days

Review summary

People rate this company as Good based on 600 product reviews

Average score of 3.82/5
5 star
54%
4 star
19%
3 star
10%
2 star
3%
1 star
14%
Reviews for Barclaycard have trended negatively over the past 90 days

Latest positive rating

5/5

The barclaycard cash back credit card is easy to use...

The barclaycard cash back credit card is easy to use however i do find the app confusing at times as it’s not always clear what... The barclaycard cash back credit card is easy to use however i do find the app confusing at times as it’s not always clear what you can or can’t do, for example transfer the balance. However I find the interest charges very fair and the customer service good Read more Read less

Latest negative rating

1/5

Title: Unfair Treatment After Attempting to Responsi...

Title: Unfair Treatment After Attempting to Responsibly Manage My Business Account I’m very disappointed with how Barclaycard has handled my business credit account. I’ve applied... Title: Unfair Treatment After Attempting to Responsibly Manage My Business Account I’m very disappointed with how Barclaycard has handled my business credit account. I’ve applied several times for a credit limit increase to support my company’s needs, and each request was declined — despite having a good payment history. How a company can function with £3,000 limit? Recently, I made a £400 payment toward my balance in an effort to continue using the account responsibly and improve my chances of an increase. Instead of seeing progress, Barclaycard reduced my credit limit to £2,600— with no proper explanation. This decision feels not only counterproductive but also completely demotivating for someone trying to manage their business credit properly. It gives the impression that payments are penalised rather than rewarded. I expected better support from a company that claims to stand behind businesses. This experience has seriously made me question continuing to use Barclaycard for my business needs. Read more Read less

About Barclaycard

Barclaycard reviews from our Smart Money People can help you to find out more about Barclaycard whose five core values are Respect, Integrity, Service, Excellence and Stewardship. Smart Money People is the place for Barclaycard reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Barclaycard at a glance

Reviews for Barclaycard

Showing 11 of 600 company reviews Last reviewed within 21 days

Title: Unfair Treatment After Attempting to Responsi...

Business Credit Card 12th August 2025

Title: Unfair Treatment After Attempting to Responsibly Manage My Business Account I’m very disappointed with how Barclaycard has handled my business credit account. I’ve applied... Title: Unfair Treatment After Attempting to Responsibly Manage My Business Account I’m very disappointed with how Barclaycard has handled my business credit account. I’ve applied several times for a credit limit increase to support my company’s needs, and each request was declined — despite having a good payment history. How a company can function with £3,000 limit? Recently, I made a £400 payment toward my balance in an effort to continue using the account responsibly and improve my chances of an increase. Instead of seeing progress, Barclaycard reduced my credit limit to £2,600— with no proper explanation. This decision feels not only counterproductive but also completely demotivating for someone trying to manage their business credit properly. It gives the impression that payments are penalised rather than rewarded. I expected better support from a company that claims to stand behind businesses. This experience has seriously made me question continuing to use Barclaycard for my business needs. Read more Read less

Rated Terrible 1/5
Read more product reviews

The barclaycard cash back credit card is easy to use...

Business Cashback Credit Card 14th July 2025

The barclaycard cash back credit card is easy to use however i do find the app confusing at times as it’s not always clear what... The barclaycard cash back credit card is easy to use however i do find the app confusing at times as it’s not always clear what you can or can’t do, for example transfer the balance. However I find the interest charges very fair and the customer service good Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 1/5

    Awful customer services

    Know your customer team cannot be contacted directly yet, they consistently keep making mistakes that block out business credit card

    {"display":"FM","full_name":"FM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Credit Card
    FM 14th July 2025
  • 5/5

    Rewarded with cashback for using

    Rewarded with cashback for using

  • 5/5

    Easy to obtain, Cashback Rewards, Wasy to use websit...

    Easy to obtain, Cashback Rewards, Wasy to use website, Good Credit,

  • 5/5

    Life saver

    Absolute life saver, I have so much more breathing room because of this. Application and getting everything set up was very simple and I felt... Absolute life saver, I have so much more breathing room because of this. Application and getting everything set up was very simple and I felt well informed throughout the process. Would highly recommend Read more Read less

  • 5/5

    As a newbie to Barclaycard I can only say I am very...

    As a newbie to Barclaycard I can only say I am very impressed so far. I applied for this card and was pleasantly surprised to... As a newbie to Barclaycard I can only say I am very impressed so far. I applied for this card and was pleasantly surprised to be accepted. But the icing on the cake for me was the credit limit given. I have to say it restored my faith in human nature. I felt valued. I am poor but I always pay my bills. I felt this was recognised by Barclays and for that I will be forever grateful. Thank you. Read more Read less

  • 5/5

    10/10 for ease, app and service.

    I’ve been with Barclay card for sometime now. The platinum account has good cash back offers on, their app to manage the account is easy... I’ve been with Barclay card for sometime now. The platinum account has good cash back offers on, their app to manage the account is easy to use and covers everything! The app also outlines card account offers including balance transfers, money transfers and the option to transfer your existing Barclaycard to another type they offer, with no new application! I’ve never ever know a high street bank to have that service. The only occasion I’ve needed to call them was for a charge back and they couldn’t have been more helpful. Highly recommend Read more Read less

  • 5/5

    Cash back with zero fees

    Great that I get .25% cash back AND no loading on overseas transactions. Best of both worlds.

  • 1/5

    Barclaycard slashed my creditcard limit from £5800 t...

    Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card,... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without notification. Then I received an email saying I was close to my credit limit. I checked my card on there app and discovered my credit limit had been reduced to £1300. The next thing I knew was that my car insurance payment hadn't gone through, so checked the Barclaycard app again only to find my credit limit had been reduced again, this time to £250. When I inquired as to what had caused this they couldn't answer me. My credit rating is and always has been very good. I've cancelled my card and gone with another company Read more Read less

  • 2/5

    I have had a Barclaycard for 50 years, I have a plat...

    I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in... I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in the UK anymore, Their customer care team, badly named, dont care and cant help me, so they have lost a good customer and I will be closing any accout that I have connected to Barclays immediately and advising anyone who asks about Barclaycard of my experience. Read more Read less

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