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GJW Direct reviews

GJW Direct's logo
Rated Excellent • 4.87/5

GJW Direct reviews

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  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,126 product reviews

Average score of 4.87/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for GJW Direct have trended positively over the past 90 days

Latest positive rating

5/5

I have never had to make a clame but I have found GJ...

I have never had to make a clame but I have found GJW Direct, to be good value for money

{"display":"Mr D","full_name":"Mr D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Marine Insurance
Mr D 28th October 2025

Latest negative rating

1/5

Useless since the takeover

Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too

{"display":"Chris W","full_name":"Chris W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Marine Insurance
Chris W 6th October 2025
See more reviews for GJW Direct products

About GJW Direct

Established in 1826, GJW Direct specialises in non-commercial boat insurance.

GJW Direct offers cover for a wide range of vessels including yachts, dinghies, motor cruisers, narrowboats, RIBs and jet skis.

Operating on a non-advised basis, GJW Direct offer information about products and services without making personal recommendations.

GJW Direct at a glance

Contact details

Phone
0151 473 8000
Social media

Reviews for GJW Direct

Showing 11 of 1126 company reviews

I have never had to make a clame but I have found GJ...

Marine Insurance • 28th October 2025

I have never had to make a clame but I have found GJW Direct, to be good value for money

{"display":"Mr D","full_name":"Mr D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent customer service

Marine Insurance • 23rd October 2025

I had some issues about my boat insurance cover and GJW offered a perfect resolution. The customer service by GJW is excellent. Oh, prices are good too.

{"display":"Stephen S","full_name":"Stephen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent - a straightforward easy-to-use service

    Excellent - a straightforward easy-to-use service

    {"display":"Rhona H","full_name":"Rhona H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Rhona H 20th October 2025
  • 5/5

    Easy to deal with ,and a good price

    Straight forward boat insurance ,we never made a claim so couldn’t tell you what that’s like.

    {"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Michael S 16th October 2025
  • 5/5

    Narrow boat insurance

    Helpful and comprehensive boat insurance

    {"display":"Rachel S","full_name":"Rachel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Rachel S 15th October 2025
  • 5/5

    Great team very helpful and understanding great work

    Great team very helpful and understanding great work

    {"display":"Kenneth L","full_name":"Kenneth L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Kenneth L 14th October 2025
  • 5/5

    Yacht Insurance.

    Offers comprehensive insurance without survey. Excesses are too high on aux. equipment.

    {"display":"John L","full_name":"John L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    John L 13th October 2025
  • 5/5

    Could not fault my experience with GJW in any way.

    Could not fault my experience with GJW in any way.

    {"display":"Chris P","full_name":"Chris P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Chris P 13th October 2025
  • 5/5

    Calling your office

    I've only needed to call your office, not to make a claim. The call was answered promptly, no waiting. My question was answered fully. They... I've only needed to call your office, not to make a claim. The call was answered promptly, no waiting. My question was answered fully. They were very polite and helpful when I was in a stressful situation. Much appreciated. Read more Read less

    {"display":"Pam H","full_name":"Pam H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Pam H 13th October 2025
  • 5/5

    Very quick & easy service

    very quick & easy service, everything was done online, very competitive quote

    {"display":"Elizabeth M","full_name":"Elizabeth M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Really good customer service and value for money

    Really good customer service and value for money

    {"display":"Peter B","full_name":"Peter B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Peter B 12th October 2025

    Products from GJW Direct

    Showing all products offered by GJW Direct

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