Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page
Link copied

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent • 4.92/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 7 days
Write a review

Review summary

People rate this company as Excellent based on 1,564 product reviews

Average score of 4.92/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended negatively over the past 90 days

Northern Community Bank (formerly Pennine Community Credit Union) is loved for its friendly, helpful staff and quick, easy loan process that really supports families and individuals. The savings options, especially the Christmas savings, are a hit for making budgeting less stressful. Some find the interest rates a bit steep and wish for more flexible loan approvals.

Positive themes

  • Loans are quick, easy to apply for, with friendly and helpful staff. (97 mentions)
  • Savings accounts are easy to use with friendly staff and helpful advice. (27 mentions)
  • Loans help families manage expenses with affordable repayments and no judgement. (13 mentions)
Summarised by AI
Was this helpful?

About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1564 company reviews • Last reviewed within 7 days

I have been with pennie community credit since 2022,...

Loans • 21st August 2026

I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings witch is great way to save,they help me out on times of need ,emergencies, i can't fault them ,the staff is great, i wouldn't go anywhere else, thank you for helping me out in times of need , Read more Read less

{"display":"Elizabeth uddin ","full_name":"Elizabeth uddin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Elizabeth, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Thanks for being part of the Northern Community Bank family.
24th August 2026
Northern Community Bank (formerly Pennine Community Credit Union)

Brilliant

Savings • 16th August 2026

Brilliant experience and customer service

{"display":"Melissa Caddens","full_name":"Melissa Caddens","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752341.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Melissa, Your feedback has made our day – thank you! We’re always here if you need us again.
17th August 2026
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5.00/5

    Helped me in many ways like birthdays and things lik...

    Helped me in many ways like birthdays and things like that

    {"display":"Beth R","full_name":"Beth R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Beth R 8th August 2026
  • 5.00/5

    A very happy elderly gentleman.

    I applied for a further loan and it was approved the very next day. I am not very tech savvy and Claire and other staff... I applied for a further loan and it was approved the very next day. I am not very tech savvy and Claire and other staff helped me through this successfully which was fantastic and aided a 67 years old man through the minefield. Much appreciated. The whole process was quick and easy and didn't leave me hanging around waiting for the decision. I would just like to say a great big Thank You to the whole team and I can recommend Northern to anyone looking for savings and reasonable loans also very responsible lending mantra. Read more Read less

    {"display":"glenn glasgow","full_name":"glenn glasgow","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1291252.png"}}'s avatar
    Loans
    glenn glasgow 30th July 2026
  • 5.00/5

    Really easy to use the app easy to get to speak ro s...

    Really easy to use the app easy to get to speak ro some one and they’re fast to reply

    {"display":"Danielle W","full_name":"Danielle W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle W 14th July 2026
  • 5.00/5

    Was happy they approve my loan, was really easy to...

    Was happy they approve my loan, was really easy to do

    {"display":"Veki m","full_name":"Veki m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Veki m 13th July 2026
  • 5.00/5

    Fantastic service applied Saturday approved Monday

    Fantastic service applied Saturday approved Monday

    {"display":"Sammie","full_name":"Sammie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sammie 13th July 2026
  • 5.00/5

    Great job

    Great experience and great bank and great

    {"display":"Kelly Heald","full_name":"Kelly Heald","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1741923.png"}}'s avatar
    Loans
    Kelly Heald 13th July 2026
  • 5.00/5

    Brillant been with these for years love it

    Brillant been with these for years love it

    {"display":"Nadine p","full_name":"Nadine p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nadine p 10th July 2026
  • 5.00/5

    excellent service, professional staff, great to deal...

    excellent service, professional staff, great to deal with, many thanks

    {"display":"Robert French","full_name":"Robert French","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert French 10th July 2026
  • 5.00/5

    I was in a desperate situation, my family had no mon...

    I was in a desperate situation, my family had no money for the month due to no fault of our own. More people should know... I was in a desperate situation, my family had no money for the month due to no fault of our own. More people should know about this because there are not many places that help families without a referral or long process. It has saved us this month, thank you. Read more Read less

    {"display":"Rebecca E","full_name":"Rebecca E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rebecca E 10th July 2026

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

    Showing all products offered by Northern Community Bank (formerly Pennine Community Credit Union)

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice