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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent 4.92/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,569 product reviews

Average score of 4.92/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended negatively over the past 90 days

Northern Community Bank (formerly Pennine Community Credit Union) is loved for its friendly, helpful staff and quick, easy loan process that really supports families and individuals. The savings options, especially the Christmas savings, are a hit for making budgeting less stressful. Some find the interest rates a bit steep and wish for more flexible loan approvals.

Positive themes

  • Loans are quick, easy to apply for, with friendly and helpful staff. (97 mentions)
  • Savings accounts are easy to use with friendly staff and helpful advice. (27 mentions)
  • Loans help families manage expenses with affordable repayments and no judgement. (13 mentions)

About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1569 company reviews Last reviewed within 7 days

Had a Brilliant experience and every easy.

Loans 14th September 2026

Had a Brilliant experience and every easy.to.use

Rated Excellent 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Kira, We’re so pleased to hear you had a good experience – your kind words mean the world to us.
14th September 2026
Northern Community Bank (formerly Pennine Community Credit Union)

Pleasant, efficient service.

Loans 11th September 2026

I had mixed things up on my application, within 24 hours of applying they rang me, sorted my errors out and agreed the loan. I couldn’t ask for better service.

Rated Excellent 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Julie, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us!
14th September 2026
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5.00/5

    very good and efficient would definetley recommend

    very good and efficient would definetley recommend

    {"display":"mary s","full_name":"mary s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    mary s 11th September 2026
  • 5.00/5

    Great service very helpful and helps me save

    Great service very helpful and helps me save

    {"display":"lisa Godkin","full_name":"lisa Godkin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1757157.png"}}'s avatar
    Loans
    lisa Godkin 8th September 2026
  • 5.00/5

    Ethical and easy borrowing

    A genuinely easy and ethical.wasy to borrow money. The family loan from child benefit has been a godsend.

    {"display":"Joanne ","full_name":"Joanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joanne 2nd September 2026
  • 5.00/5

    I have been with pennie community credit since 2022,...

    I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings witch is great way to save,they help me out on times of need ,emergencies, i can't fault them ,the staff is great, i wouldn't go anywhere else, thank you for helping me out in times of need , Read more Read less

    {"display":"Elizabeth uddin ","full_name":"Elizabeth uddin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elizabeth uddin 21st August 2026
  • 5.00/5

    Brilliant

    Brilliant experience and customer service

    {"display":"Melissa Caddens","full_name":"Melissa Caddens","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752341.png"}}'s avatar
    Savings
    Melissa Caddens 16th August 2026
  • 5.00/5

    Helped me in many ways like birthdays and things lik...

    Helped me in many ways like birthdays and things like that

    {"display":"Beth R","full_name":"Beth R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Beth R 8th August 2026
  • 5.00/5

    A very happy elderly gentleman.

    I applied for a further loan and it was approved the very next day. I am not very tech savvy and Claire and other staff... I applied for a further loan and it was approved the very next day. I am not very tech savvy and Claire and other staff helped me through this successfully which was fantastic and aided a 67 years old man through the minefield. Much appreciated. The whole process was quick and easy and didn't leave me hanging around waiting for the decision. I would just like to say a great big Thank You to the whole team and I can recommend Northern to anyone looking for savings and reasonable loans also very responsible lending mantra. Read more Read less

    {"display":"glenn glasgow","full_name":"glenn glasgow","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1291252.png"}}'s avatar
    Loans
    glenn glasgow 30th July 2026
  • 5.00/5

    Really easy to use the app easy to get to speak ro s...

    Really easy to use the app easy to get to speak ro some one and they’re fast to reply

    {"display":"Danielle W","full_name":"Danielle W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle W 14th July 2026
  • 5.00/5

    Was happy they approve my loan, was really easy to...

    Was happy they approve my loan, was really easy to do

    {"display":"Veki m","full_name":"Veki m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Veki m 13th July 2026

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

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