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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent • 4.97/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

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Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 1,242 product reviews

Average score of 4.97/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended positively over the past 90 days

PCCU is loved for its friendly, helpful staff and easy, quick loan process that really supports families. The savings options, especially the Christmas club, make managing money less stressful. Some find the interest rates a bit steep, but overall it’s a reliable and caring community lender.

Positive themes

  • PCCU’s staff are friendly, helpful, and always ready to assist with any query.
  • PCCU makes saving easy and rewarding with great options like the Christmas savings club.
  • Loans with PCCU are quick to approve and pay out fast when you need them most.

Negative themes

  • Some feel the loan interest rates at PCCU are quite high despite being affordable.
  • A few mention slow savings growth as a downside of using PCCU.
  • One reviewer struggled with loan repayments feeling they were paying too much interest.
Summarised by AI
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About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1242 company reviews • Last reviewed within 7 days

Good and easy to use

Loans • 4th December 2025

Good and easy to use nice people to

{"display":"Kirsty Robinson","full_name":"Kirsty Robinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1298457.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Kirsty, Thanks for your feedback – we’re really glad to hear everything went well for you!
5th December 2025
Northern Community Bank (formerly Pennine Community Credit Union)

Good excrlente end vrei goodEnd tancx for hep

Loans • 20th November 2025

Good excrlente end vrei goodEnd tancx for hep

{"display":"Michi","full_name":"Michi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Michi, Thanks for sharing – we’re really pleased we could help when you needed us
21st November 2025
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5/5

    Excellent thank you great service

    Excellent thank you great service

    {"display":"tee","full_name":"tee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217275.png"}}'s avatar
    Loans
    tee 11th November 2025
  • 5/5

    Absolutely brilliant

    Without northern cb (pccu) I wouldn't have any access to any loans due to past circumstances. They're fair, quick and encourage saving as well as getting loans

    {"display":"Shelley N","full_name":"Shelley N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shelley N 4th October 2025
  • 5/5

    Really is good experience would use again

    Really is good experience would use again

    {"display":"Jennifer L","full_name":"Jennifer L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jennifer L 26th September 2025
  • 5/5

    You would be silly to miss out

    Very quick and professional have never let me down and always easy to do even if you’re not good with computers or phones

    {"display":"Josephine ","full_name":"Josephine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Josephine 25th September 2025
  • 5/5

    always helpful and kind and understanding great serv...

    always helpful and kind and understanding great service wen times are hard

    {"display":"Farzana R","full_name":"Farzana R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Farzana R 24th September 2025
  • 5/5

    Great trustworthy company helped me when I needed it...

    Great trustworthy company helped me when I needed it and very fast turn around

    {"display":"Caroline","full_name":"Caroline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caroline 24th September 2025
  • 5/5

    Fast and easy approval after application was sent in

    Fast and easy approval after application was sent in

    {"display":"Yazmin n","full_name":"Yazmin n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Yazmin n 23rd September 2025
  • 5/5

    The staff was very helpful and once I new what I was...

    The staff was very helpful and once I new what I was doing it was easy

    {"display":"Gemma T","full_name":"Gemma T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gemma T 23rd September 2025
  • 5/5

    Quick and easy procedure! :)

    Very quick replies from staff and loan usually approved and sent the same day ! Can’t complain :)

    {"display":"Marcia M","full_name":"Marcia M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Marcia M 23rd September 2025

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

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