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Sheffield Credit Union reviews

Sheffield Credit Union logo
Rated Excellent • 4.93/5

Sheffield Credit Union reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 3,437 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Sheffield Credit Union have trended negatively over the past 90 days

Sheffield Credit Union makes saving simple and loans affordable, with friendly staff who really care. The loan process is quick and easy, and the unique saving-while-you-borrow feature is a real winner. However, some have faced loan rejections and occasional slow responses, plus a few grumbles about customer service and interest rates.

Positive themes

  • Sheffield Credit Union’s friendly staff make saving and borrowing feel easy and supportive.
  • Loans with Sheffield Credit Union are affordable with manageable repayments and good rates.
  • Sheffield Credit Union’s loan process is quick and straightforward with fast decisions.

Negative themes

  • Some found Sheffield Credit Union slow to respond or unhelpful during difficulties.
  • Loan rejections at Sheffield Credit Union left some feeling disappointed or frustrated.
  • A few felt Sheffield Credit Union’s interest rates were too high compared to alternatives.
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About Sheffield Credit Union

Sheffield Credit Union is a not-for-profit financial cooperative, owned and controlled by its members.

Sheffield Credit Union was founded in 2004 to help members across South Yorkshire.

Sheffield Credit Union provide loans and savings products to its members.

Sheffield Credit Union at a glance

Reviews for Sheffield Credit Union

Showing 11 of 3437 company reviews • Last reviewed within 7 days

Everything was done easy as I’m working away they he...

Loans • 1st May 2026

Everything was done easy as I’m working away they helped me all through the process

{"display":"Naff","full_name":"Naff","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A user friendly ethical service

Savings • 24th April 2026

SCU is a very user friendly ethical service, providing easy savings opportunities with very transparent processes and terms. The customer service is first rate and... SCU is a very user friendly ethical service, providing easy savings opportunities with very transparent processes and terms. The customer service is first rate and their communications are very helpful. The fact that investors are all members gives us a real sense of ownership. Read more Read less

{"display":"Sarah C","full_name":"Sarah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    I have never had any issues with credit union always...

    I have never had any issues with credit union always been very helpful the staff have always been very friendly

    {"display":"Katie S","full_name":"Katie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie S 23rd April 2026
  • 5/5

    It is very great good, The option which give us is p...

    It is very great good, The option which give us is payable every one can afford it to pay back, I really like the Sheffield... It is very great good, The option which give us is payable every one can afford it to pay back, I really like the Sheffield credit union,they are very helpful in loan and saving also, Thanks Read more Read less

    {"display":"khadija k","full_name":"khadija k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    khadija k 23rd April 2026
  • 5/5

    They are always friendly, professional and prompt wi...

    They are always friendly, professional and prompt with their services, I moved from Sheffield but still keep my account with them for this reason, real... They are always friendly, professional and prompt with their services, I moved from Sheffield but still keep my account with them for this reason, real ethical banking for working class people. Read more Read less

    {"display":"Philippa ","full_name":"Philippa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Philippa 23rd April 2026
  • 4/5

    I have been able to get affordable loan quickly from...

    I have been able to get affordable loan quickly from Sheffield Credit Union. The fact that they make me save alongside repayments is an added... I have been able to get affordable loan quickly from Sheffield Credit Union. The fact that they make me save alongside repayments is an added advantage. As this ensures I will be having extra money at the end of my repayment. Read more Read less

    {"display":"Caroline","full_name":"Caroline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caroline 22nd April 2026
  • 5/5

    Excellent.

    Excellent. I have had a loan and saved some money with these people, they are efficient and fair.

    {"display":"Jackie C","full_name":"Jackie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jackie C 22nd April 2026
  • 5/5

    it was easy to sign up.

    it was easy to sign up. and letters arrived promptly

    {"display":"Melody Sibanda","full_name":"Melody Sibanda","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1538960.png"}}'s avatar
    Savings
    Melody Sibanda 22nd April 2026
  • 5/5

    Simple app, great customer service, decent rates.

    Simple app, great customer service.

    {"display":"Zaynee","full_name":"Zaynee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1004685.png"}}'s avatar
    Savings
    Zaynee 22nd April 2026
  • 5/5

    Great experience no hassle easy to save and lend wit...

    Great experience no hassle easy to save and lend without impacting my finances too much

    {"display":"Robert J","full_name":"Robert J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert J 22nd April 2026
  • 5/5

    The staff are amazing, they are always available to...

    The staff are amazing, they are always available to help

    {"display":"Aeisha Place","full_name":"Aeisha Place","avatar":{"url":"\/assets\/uploads\/avatars\/users\/412167.png"}}'s avatar
    Loans
    Aeisha Place 22nd April 2026

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