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Sheffield Credit Union reviews

Sheffield Credit Union logo
Rated Excellent • 4.88/5

Sheffield Credit Union reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 3,443 product reviews

Average score of 4.88/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Sheffield Credit Union have trended negatively over the past 90 days

Sheffield Credit Union makes saving simple and loans affordable, with friendly staff who really care. The loan process is quick and easy, and the unique saving-while-you-borrow feature is a real winner. However, some have faced loan rejections and occasional slow responses, plus a few grumbles about customer service and interest rates.

Positive themes

  • Sheffield Credit Union’s friendly staff make saving and borrowing feel easy and supportive.
  • Loans with Sheffield Credit Union are affordable with manageable repayments and good rates.
  • Sheffield Credit Union’s loan process is quick and straightforward with fast decisions.

Negative themes

  • Some found Sheffield Credit Union slow to respond or unhelpful during difficulties.
  • Loan rejections at Sheffield Credit Union left some feeling disappointed or frustrated.
  • A few felt Sheffield Credit Union’s interest rates were too high compared to alternatives.
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About Sheffield Credit Union

Sheffield Credit Union is a not-for-profit financial cooperative, owned and controlled by its members.

Sheffield Credit Union was founded in 2004 to help members across South Yorkshire.

Sheffield Credit Union provide loans and savings products to its members.

Sheffield Credit Union at a glance

Reviews for Sheffield Credit Union

Showing 11 of 3443 company reviews • Last reviewed within 7 days

Fantastic service

Loans • 21st May 2026

I received my loan in few working days.The payment process was well understood. It was easy to pay back by direct debit. I also had... I received my loan in few working days.The payment process was well understood. It was easy to pay back by direct debit. I also had the option of paying my loan all at once, when I wanted to clear off the debt at a go, and I was happy I was allowed to do that. After paying off my debt, I was given the option to request for more loans, if I want. Read more Read less

{"display":"Adaeze A","full_name":"Adaeze A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Regular saver

Savings • 20th May 2026

Started saving when I worked for Rotherham council and continued when I retired

{"display":"Sandra Sutcliffe ","full_name":"Sandra Sutcliffe ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Easiness of loans

    Had a couple of loans and always been easy to do. Staff extremely helpful and friendly

    {"display":"Sandra Sutcliffe ","full_name":"Sandra Sutcliffe ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    All very positive.

    All very positive. Love to be able to help local people with affordable loans. Access to savings is seamless too. All in all, a reliable... All very positive. Love to be able to help local people with affordable loans. Access to savings is seamless too. All in all, a reliable financial outfit and with an office to visit too. Read more Read less

    {"display":"Afilsdesigner","full_name":"Afilsdesigner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Afilsdesigner 20th May 2026
  • 5.00/5

    i found it really easy to navigate and the apr is re...

    i found it really easy to navigate and the apr is really good , i will not miss the payments as they come out of my wages every month.

    {"display":"John Brownley","full_name":"John Brownley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    John Brownley 14th May 2026
  • 5.00/5

    I cant rave about these enough honestly fantastic op...

    I cant rave about these enough honestly fantastic oppertuntitys to save n borrow so kind so helpful n treat u like your a well valued... I cant rave about these enough honestly fantastic oppertuntitys to save n borrow so kind so helpful n treat u like your a well valued human so impressed i tell everyone Read more Read less

    {"display":"Asha","full_name":"Asha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Asha 7th May 2026
  • 5.00/5

    Everything was done easy as I’m working away they he...

    Everything was done easy as I’m working away they helped me all through the process

    {"display":"Naff","full_name":"Naff","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Naff 1st May 2026
  • 5.00/5

    A user friendly ethical service

    SCU is a very user friendly ethical service, providing easy savings opportunities with very transparent processes and terms. The customer service is first rate and... SCU is a very user friendly ethical service, providing easy savings opportunities with very transparent processes and terms. The customer service is first rate and their communications are very helpful. The fact that investors are all members gives us a real sense of ownership. Read more Read less

    {"display":"Sarah C","full_name":"Sarah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sarah C 24th April 2026
  • 5.00/5

    I have never had any issues with credit union always...

    I have never had any issues with credit union always been very helpful the staff have always been very friendly

    {"display":"Katie S","full_name":"Katie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie S 23rd April 2026
  • 5.00/5

    It is very great good, The option which give us is p...

    It is very great good, The option which give us is payable every one can afford it to pay back, I really like the Sheffield... It is very great good, The option which give us is payable every one can afford it to pay back, I really like the Sheffield credit union,they are very helpful in loan and saving also, Thanks Read more Read less

    {"display":"khadija k","full_name":"khadija k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    khadija k 23rd April 2026
  • 5.00/5

    They are always friendly, professional and prompt wi...

    They are always friendly, professional and prompt with their services, I moved from Sheffield but still keep my account with them for this reason, real... They are always friendly, professional and prompt with their services, I moved from Sheffield but still keep my account with them for this reason, real ethical banking for working class people. Read more Read less

    {"display":"Philippa ","full_name":"Philippa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Philippa 23rd April 2026

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