A Choice Reviews

  Ratings based on 12 reviews       Last review 2 months ago    

A Choice are a leading personal lines insurance broker in the UK. At Smart Money People, we use the power of your A Choice reviews to help others find the best possible products for them.

Overall Rating

Good

1

2

3

4

5

A Choice Review Insight

What are people saying in their reviews?

Accuracy & Consistency

86% of feedback is People related

Customer profile

Top Age Profile: 18-24

Top Channel Preference: Online

A Choice Products 12

Insurance Broker

I do not recommend A choice

They are scammers If you got more than enough time and money to waste than go ahead Otherwise Stay away from a choice It’s a very bad choice

Reviewed on 12th February 2021
neetuisking@hotmail.com's avatar
neetuisking@hotmail.com
Write a review

Insurance Broker

Car insurance scam

I am absolutely disgusted and upset with this company. I have had car insurance for sometime and had a direct debit due out on 01/07/2020. I then receive a letter on the third from A Choice stating my insurance was cancelled. When I called they said... Read more

I am absolutely disgusted and upset with this company. I have had car insurance for sometime and had a direct debit due out on 01/07/2020. I then receive a letter on the third from A Choice stating my insurance was cancelled. When I called they said there had been no payment and my bank had written to them as it was closed - my bank account was not closed! My bank account said this was certainly not correct and that they had not called the direct debit. When I called back their finance department they apologised and wavered a late fee. I thought all was sorted until I received another letter. I called them to complain and was out through to A Choice who told me my insurance was cancelled and if I had called the day before it would not have been. They then stated I now owed them £256 for cancellation fees!!!! The insurance payment is £76. I complained and was advised they would speak to their manage and call me back. I have still had no call back and had to pay to insure else where! Never ever use this company again. I googled reviews and it appears this scam has happened to a number of people! Wish I’d read the reviews first

Reviewed on 17th July 2020
Amy 's avatar
Amy
Write a review

Insurance Broker

review

great product great customer service would recommend

Reviewed on 1st September 2019
Kimberle Steel's avatar
Kimberle Steel
Write a review

Insurance Broker

Absolutely awful, avoid at all costs!

I took my insurance out with this company over a month ago and after the 2 week cooling off period (once they’d taken all of the money) they suddenly started asking for a ridiculous number of different documents which I haven’t had to provide to any ot... Read more

I took my insurance out with this company over a month ago and after the 2 week cooling off period (once they’d taken all of the money) they suddenly started asking for a ridiculous number of different documents which I haven’t had to provide to any other insurance company in the past. In the end they told me they were cancelling my insurance as I had not provided the correct documents. They then tried to charge me £100 for cancelling (2 days after the cooling off period). After negotiating with the manager they agreed to waive the £100 commission. After receiving my refund a month later, it becomes clear that they had in fact charged me a total of £150 to cancel!

Reviewed on 17th May 2019
Grace's avatar
Grace
Write a review

Insurance Broker

Fanatastic

Brilliant. Would recommend. Friendly and approachable.

Reviewed on 20th April 2019
Joanne Wootton's avatar
Joanne Wootton
Write a review

Insurance Broker

Great

Good company which is efficient

Reviewed on 13th January 2019
Loz's avatar
Loz
Write a review

Insurance Broker

Never take insurance with them

Don’t ever take out insurance with them! They are awful. They falsely sell you everything. I had a claim they tried to charge me £600 excess I cancelled they charged me nearly £500 to do so! There customer service and company is horrendous. Worst com... Read more

Don’t ever take out insurance with them! They are awful. They falsely sell you everything. I had a claim they tried to charge me £600 excess I cancelled they charged me nearly £500 to do so! There customer service and company is horrendous. Worst company I’ve ever been with. Robbing customers and charging us ridiculous prices!

Reviewed on 19th October 2018
Amy Harvey's avatar
Amy Harvey
Write a review

Insurance Broker

Scammed

Scammed me. Cancelled my insurance because I stated I was moving cities, before actually moving. Then hits me with a lot of admin fees for them preemptively cancelling my insurance. And has practically bullied me into paying them... Read more

Scammed me. Cancelled my insurance because I stated I was moving cities, before actually moving. Then hits me with a lot of admin fees for them preemptively cancelling my insurance. And has practically bullied me into paying them since.
I would 100% not recommenced this pseudo insurance company. Pay a little bit extra and go with a real company to avoid being scammed.

Reviewed on 12th July 2018
John Dilley's avatar
John Dilley
Write a review

Insurance Broker

Ripped Off

Took out insurance in January told them that there was a strong possibility I would take my car from my parents house in Norwich to my place of study in Oxford around April, they said this would be fine. Paid for insurance Later in April I rang up to... Read more

Took out insurance in January told them that there was a strong possibility I would take my car from my parents house in Norwich to my place of study in Oxford around April, they said this would be fine. Paid for insurance Later in April I rang up to say I was taking it to Oxford. This is when the man on the phone put me on hold, came back and said my insurance policy has now been cancelled as they are somehow unable to provide insurance for me in Oxford. No refund, no better offer. Just a cancellation letter. Absolute scam of a company, pay the extra money and go with a known company!

Reviewed on 9th April 2018
Zach's avatar
Zach
Write a review

Insurance Broker

Decent

Was the cheapest option for my car insurance without a black box. Had a bit of a mess around for the first month with policy nearly being cancelled due to documents not being read by email. Simple phone call sorted it all. Other than that, no issues.... Read more

Was the cheapest option for my car insurance without a black box. Had a bit of a mess around for the first month with policy nearly being cancelled due to documents not being read by email. Simple phone call sorted it all. Other than that, no issues. Just a little bit of inconvenience. I'd still consider them again!

Reviewed on 1st August 2017
Ashton Baker's avatar
Ashton Baker
Write a review

Insurance Broker

The best Insurance Company

You will be really well looked foyer. Y this Company

Reviewed on 1st July 2017
Anne Spooner-Kargotis's avatar
Anne Spooner-Kargotis
Write a review

Insurance Broker

Fab fab fab

A great organisation, well run and friendly

Reviewed on 3rd October 2016
Amberley Chambers's avatar
Amberley Chambers
Write a review