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Alphera Financial Services Reviews

Ratings based on 18 reviews Last review 1 week ago
2.76 / 5Good overall rating

Alphera Financial Services provides innovative vehicle finance solutions in over 20 countries worldwide, including the USA, South Africa, Australia and Germany. Smart Money People is the place for Alphera Financial Services reviews. Read and write...

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Alphera Financial Services provides innovative vehicle finance solutions in over 20 countries worldwide, including the USA, South Africa, Australia and Germany. Smart Money People is the place for Alphera Financial Services reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Alphera Financial Services Reviews (18)

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7th December 2018

Brilliant company

These guys have constantly kept me informed about everything going on with my finance. I have contacted them on various occasions about some general queries and to pay off my agreement early and the guys I've spoken to on the end of the phone have...

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These guys have constantly kept me informed about everything going on with my finance. I have contacted them on various occasions about some general queries and to pay off my agreement early and the guys I've spoken to on the end of the phone have really been a great help and all really friendly. Can't recommend enough!

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9th October 2018

The worst

DO NOT deal with this company, they are the worst, somehow someone made a mistake and send my tittle when supposedly I had not finish paying it off, I payed so much on fees and storage because of their mistake, car was under my dad’s name whom retired ...

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DO NOT deal with this company, they are the worst, somehow someone made a mistake and send my tittle when supposedly I had not finish paying it off, I payed so much on fees and storage because of their mistake, car was under my dad’s name whom retired and moved out of the country, I had to bring him here to get the car back, now over a year has past and no tittle, I had contact them but still nothing, they are the worst, I payed for a lawyer and since they are such a big company noone can touch them, you are better off not dealing with them in the fisrt place, I had spent several hour on the phone waisting my time with no resolution

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13th August 2018

Useless

All I needed was a copy of my finance agreement for my accountant. After three phone calls over three days, and a final 35 minute phone call, I still haven’t received the document/agreement. They kept sending me an agreement which wasn’t for me, and wa...

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All I needed was a copy of my finance agreement for my accountant. After three phone calls over three days, and a final 35 minute phone call, I still haven’t received the document/agreement. They kept sending me an agreement which wasn’t for me, and was for a completely different person and car. I will never use this company again.

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31st May 2018

Here to cheat your money. They do not honour the terms of the contract

Never go with Alphera financial...

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Never go with Alphera financial services!
Despite me cancelling the agreement within 3 days, well within my rights of cancelling within 14 days as per the contract, and providing them evidence of me doing so, they are still trying to make me pay an advance of £9000 plus interest!
They can't even honour the contract and the 14 day cooling off period.

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19th September 2017

top notch service & highly recommended

Alphera was the only company that considered financing the SUV I desperately needed due to a permanent disability. They're extremely flexible and always supportive if I need them to take a payment late or whatever. I'm shocked by the poor ratings...

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Alphera was the only company that considered financing the SUV I desperately needed due to a permanent disability. They're extremely flexible and always supportive if I need them to take a payment late or whatever. I'm shocked by the poor ratings here, as long as you communicate with them I have found they bend over backwards to help. I wouldn't hesitate to recommend their services to anyone.

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16th August 2017

Car loan was paid off two weeks ago, still no title

Our car loan was paid off over two weeks ago and Alphera has not released our title. We were told they were holding it until our funds cleared (which was 2 weeks ago) and now they say it's released when we call everyday but everyday our states...

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Our car loan was paid off over two weeks ago and Alphera has not released our title. We were told they were holding it until our funds cleared (which was 2 weeks ago) and now they say it's released when we call everyday but everyday our states confirms it has not been. We now have to get our attorney involved. DO NOT USE THIS COMPANY!!

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2nd March 2017

Useless!

Was with alphera for awhile using them as the go to company for my car finance. I sold my car to another company clearing off the settlement figure quoted and the following month they took a payment from my bank for the car i no longer owned, i phoned...

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Was with alphera for awhile using them as the go to company for my car finance. I sold my car to another company clearing off the settlement figure quoted and the following month they took a payment from my bank for the car i no longer owned, i phoned up and when i eventually got through after waiting an absolute AGE! i explained my situation and they said 3 to 5 working days the money will be refunded. 5 days later no refund, i ring back up again and am again waiting for somebody to pick up the damn phone for a long time again and the man says nope its 5 to 7 working days sorry a few more working days pass (way over the 7 they told me) and still no money!! i have called back up again today and they've now told me to wait a further 7 days!!..... useless!! if the shoe was on the other foot i'm sure my nice new car would have been on the back of a truck long before then! don't use unless you wish to be lied to and have a company that don't ever seem to be around to answer calls or help you. Still awaiting a refund please don't put yourself through the hassle of dealing with this useless lot!.

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3rd December 2016

stay away

my wife got a bmw and alphera holds the loan she got breast cancer and fell behind on payments she was told she could extend the payments by four months now the four months have been payed and they want 1589.02 the wont tell us what this is for we...

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my wife got a bmw and alphera holds the loan she got breast cancer and fell behind on payments she was told she could extend the payments by four months now the four months have been payed and they want 1589.02 the wont tell us what this is for we made 65 payments on a 60 month this is not right we get the run a round every time we call them the letters they sent us say we are up to date but with more money added wtf is this the kind of people you want to do business with?not us never again and we will tell everyone we know to stay away from these crooks the Runners

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