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Bamboo Loans reviews

Bamboo Loans logo
Rated Excellent 4.92/5

Bamboo Loans reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 16,704 product reviews

Average score of 4.92/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Bamboo Loans have trended negatively over the past 90 days

Bamboo Loans makes borrowing simple with a quick, easy application and fast payouts. Their customer service is friendly and supportive, especially when life gets tough. While the interest rates can be steep, the clear terms and flexible options help make repayments manageable.

Positive themes

  • Bamboo Loans offers a quick and easy application with fast money transfer.
  • Customer service at Bamboo Loans is friendly, helpful and understanding.
  • Bamboo Loans’ online portal is easy to use and helps manage loans smoothly.

Negative themes

  • Interest rates at Bamboo Loans are often seen as too high by many.
  • Some customers felt Bamboo Loans lacked loyalty when requesting top-ups.
  • A few found the online system or process frustrating or unfair due to disability.
Summarised by AI
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About Bamboo Loans

Bamboo Loans is a direct lender that helps people find an affordable loan that fits your credit situation.

The Bamboo Loans team of around 100, UK based people is based in Southampton and London. Bamboo Loans has won many awards over the years including Best Personal Loan Provider at the Consumer credit awards.

You can apply for a Bamboo loan online.

Bamboo Loans at a glance

Contact details

Phone
0330 159 6010
Social media

Reviews for Bamboo Loans

Showing 11 of 16704 company reviews Last reviewed within 7 days

Great customer service, easy online self service sup...

Personal loan 19th April 2026

Great customer service, easy online self service support.

{"display":"TDD","full_name":"TDD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
TDD
Rated Excellent 5/5
Read more product reviews

They promt in delivering a good service

Personal loan 19th April 2026

They promt in delivering a good service

Rated Excellent 5/5
Read more product reviews
  • 5/5

    casinotto

    The loan helped to sort out some temporary problems.

  • 5/5

    Fast and reliable,interest rate is reasonable

    Fast and reliable,interest rate is reasonable

  • 5/5

    Bamboo came through for me

    I was really in need and Bamboo came through when others wouldn't- Life savers !

  • 5/5

    Definitely recommend

    A very good experience overall, the application process straightforward, excellent customer service. Definitely recommend.

    {"display":"Andreea Z","full_name":"Andreea Z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Andreea Z 18th April 2026
  • 5/5

    Had a great experience with bamboo loans, very profe...

    Had a great experience with bamboo loans, very professional service with excellent communication throughout a difficult time during Covid 19. Would happily use again.

    {"display":"Ben D","full_name":"Ben D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Ben D 18th April 2026
  • 5/5

    Excellent customer service from start to finish.

    Excellent customer service from start to finish. Accurate information provided and even when paying off the loan was kind and understanding.

    {"display":"DA","full_name":"DA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    DA 18th April 2026
  • 5/5

    Very good company.

    Very good company. Clear repayment information, easy to access account online.

    {"display":"eleanor m","full_name":"eleanor m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    eleanor m 18th April 2026
  • 5/5

    easy stress free process

    Such an easy stress free process from start to finish

  • 5/5

    Great customer experience always easy to contact.

    Great customer experience always easy to contact.

    {"display":"Vic Jo","full_name":"Vic Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Vic Jo 18th April 2026

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