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Ratings based on 5120 reviews Last review 1 day ago
4.63 / 5Amazing overall rating

Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read...

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Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read and write reviews to help increase trust and transparency in Financial Services.

5 4003
4 726
3 162
2 85
1 142

Your Barclays Reviews (5120)

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17th July 2020

RUBBISH

If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two...

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If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two weeks can't get online to access my dads estate

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14th July 2020

Its ok giving a 5* review.. Have you tried to claim?

Like others reviews I had my holiday cut short. We didn't claim on the cancelled flights as that's down to the airline. We only asked for the flight home and some out of pocket expenses. 4 months later still getting excuses! Have been paying monthly...

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Like others reviews I had my holiday cut short. We didn't claim on the cancelled flights as that's down to the airline. We only asked for the flight home and some out of pocket expenses. 4 months later still getting excuses! Have been paying monthly for 7 years and never had to claim before. I have everything with Barclays and as a loyal customer I expected better!

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11th July 2020

Horrible bank

It's the most horrible bank.I being international student had a students account with Barclays.4 days ago it suddenly blocked my online banking n debit card without any reason.My every penny is legal n it blocked my money without caring for customers...

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It's the most horrible bank.I being international student had a students account with Barclays.4 days ago it suddenly blocked my online banking n debit card without any reason.My every penny is legal n it blocked my money without caring for customers right.I will take the matter with UOB students guild n fight against the fake bank n ask UOB to consider it's branch at UOB.

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30th June 2020

Absolutely disgusted

I am absolutely disgusted with Barclays Bank and will be changing to another bank ASAP. I had my account scammed back in February and they took an large amount of it, I rang them that night about the case and they said I will get my money back in...

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I am absolutely disgusted with Barclays Bank and will be changing to another bank ASAP. I had my account scammed back in February and they took an large amount of it, I rang them that night about the case and they said I will get my money back in within 2 weeks... I am still waiting 4 months down the line. I have rang over 20 times about this and have either giving a number doesn’t work, been cut off or been told they can’t do anything.... you are my bank you should keep my money safe. I’m livid with Barclays and how they have treated me through this tough time.
I would not recommend anyone to trust Barclays Bank with your money.

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29th June 2020

Horrendous service

Horrendous service. Been on hold for 2 hours 20 mins and gave up. This is the 3rd time this week. All I need is a code to get online banking on a new devise. Something I should be able to do on my app, but no! Can’t even freeze or cancel a bank card o...

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Horrendous service. Been on hold for 2 hours 20 mins and gave up. This is the 3rd time this week. All I need is a code to get online banking on a new devise. Something I should be able to do on my app, but no! Can’t even freeze or cancel a bank card on the business app. How can I run a business when I can’t log into my business account? Absolutely disgusting. I shall be seeking compensation.

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29th June 2020

Awful customer service

Since joining Barclays, I've had nothing but trouble. Agents on the chat facility abruptly end the conversation, takes minimum 20 minutes to connect to an agent over the phone AND they decide to convert currencies without me authorizing? Awful - avoid.

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Since joining Barclays, I've had nothing but trouble. Agents on the chat facility abruptly end the conversation, takes minimum 20 minutes to connect to an agent over the phone AND they decide to convert currencies without me authorizing? Awful - avoid.

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17th June 2020

used as a internal excerise i feel....

Went through the usual mortgage info gathering routine gave over all they needed......and more... complied with all requests..i honestly feel they know more about me now than i do or gchq and mi5/6....i have an a1 credit rating little debt ..even...

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Went through the usual mortgage info gathering routine gave over all they needed......and more... complied with all requests..i honestly feel they know more about me now than i do or gchq and mi5/6....i have an a1 credit rating little debt ..even 2 properties with 50% ltv on each ....all good they said....Then as always they decided to move the goal posts and say no after saying yes its in the bag 100% i have had my time completly waisted for the own selfish internal needs .....i feel exhausted and used by barclays mortgage dept ....

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15th June 2020

Stay away

I wanted to swop my PDQ machine Providers for my business and Barclays had a good offer on for the lockdown. It offered all kinds of help during lockdown after talking over and negotiating cost we locked a deal in, i then signed the contract and let...

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I wanted to swop my PDQ machine Providers for my business and Barclays had a good offer on for the lockdown. It offered all kinds of help during lockdown after talking over and negotiating cost we locked a deal in, i then signed the contract and let my old providers go. I get a phone call telling due to lockdown they will not honour the contract and that somewhere in the T&Cs it would say the contact only counts if underwriters are happy and due to Covid 19 they are not happy about new custom.
To sum up.... My business is now left with out any way of taking card payments,
The Lockdown deal contract was not honoured due to lockdown.
Stay away

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