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Ratings based on 727 reviews Last review 10 hours ago
4.02 / 5Great overall rating

Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read...

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Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Barclays Reviews (727)

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16th January 2018

Simple to use and keeps me on track

I struggled with money for a few years and get into quite a lot of debt. It came a time last year when I wanted to transform my finances and make life liveable again. This is when i switched to Barclays and I haven't looked back. I've kept on track...

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I struggled with money for a few years and get into quite a lot of debt. It came a time last year when I wanted to transform my finances and make life liveable again. This is when i switched to Barclays and I haven't looked back. I've kept on track with my rent and bills every since. They don't push products on me like overdrafts and they have helpful charts to see where i'm spending too much.

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12th January 2018

Great digital banking, but charges can be high

I've banked with Barclays for many years and can safely say I'm glad I've now switched banks. I had a current account with an overdraft and the charges that I've incurred in the last 4 years have been crazy. In my opinion, you are ok if you don't...

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I've banked with Barclays for many years and can safely say I'm glad I've now switched banks. I had a current account with an overdraft and the charges that I've incurred in the last 4 years have been crazy. In my opinion, you are ok if you don't borrow with them. Their digital banking though is very good and easy to use.

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10th January 2018

Used to be better...

As a bank Barclays used to be amazing with customer service however as recent I have experienced somewhat questionable service with far too many 'computer glitches' for a bank. I have had both standing orders and direct debits been changed and fail...

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As a bank Barclays used to be amazing with customer service however as recent I have experienced somewhat questionable service with far too many 'computer glitches' for a bank. I have had both standing orders and direct debits been changed and fail with nothing to do with me. Their refusal to support Android Pay is just annoying, their service and app on Android is a sham compared with iOS.
I'm disappointed Barclays has gone downhill so much..

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10th January 2018

Current account with my local bank

I have had some accounts with Barclays for many years and I do appreciate my local branch ( Muswell hill) service where the staff is helpful and reliable. In the meantime , the big cheese have decided to put more machines fir people to do their daily...

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I have had some accounts with Barclays for many years and I do appreciate my local branch ( Muswell hill) service where the staff is helpful and reliable. In the meantime , the big cheese have decided to put more machines fir people to do their daily chores ( paying in money, paying bills..) but no one queues for those machines that are inconvenient and so unpersonnal. So there is a massive line for the only two poxy desks left at the counter where we can actually deal with humans.... it is an aberration and clearly not what the customers want. I hope they will revert to a better quality customer service with someone behind the counter that greets you and helps you.

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