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Barclays reviews

Barclays Logo
Rated Good • 4.33/5

Barclays reviews

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Unverified business Last reviewed within 7 days
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  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 6,106 product reviews

Average score of 4.33/5
5 star
73%
4 star
14%
3 star
4%
2 star
2%
1 star
7%
Reviews for Barclays have trended positively over the past 90 days

Barclays is loved for its easy-to-use app that makes banking quick and secure. Friendly staff often go above and beyond to help out. Many appreciate the competitive savings rates and rewards like Blue Rewards. On the downside though, Barclays' customer service can be frustrating with long waits and unhelpful responses. Branch closures also make face-to-face banking a hassle. The app is good but could do with more features and fewer glitches.

Positive themes

  • Barclays app is easy to use, secure, and makes banking quick and straightforward.
  • Barclays customer service is friendly and helpful, often going the extra mile.
  • Barclays offers competitive savings rates and good rewards like Blue Rewards and Rainy Day Saver.

Negative themes

  • Barclays has poor customer service with long waits and unhelpful or rude staff.
  • Barclays frequently closes branches making in-person banking difficult and inconvenient.
  • Barclays app and online services have glitches and lack some features like Google Pay.
Summarised by AI
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About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 6106 company reviews • Last reviewed within 7 days

I have never needed to use customer service and don'...

Current account • 19th February 2026

I have never needed to use customer service and don't earn any interest

{"display":"MISS A","full_name":"MISS A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very poor.

Current account • 18th February 2026

Very poor. Got scammed no help would not recommend

{"display":"Jay","full_name":"Jay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Jay
Rated Terrible • 1/5
Read more product reviews
  • 3/5

    No value from the bank for loyalty.

    No value from the bank for loyalty. The years of keeping money here means nothing it seems.

    {"display":"Mikey ","full_name":"Mikey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Mikey 15th February 2026
  • 5/5

    easy to use apps and accessible branches

    easy to use apps and accessible branches

    {"display":"Guy L","full_name":"Guy L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Guy L 14th February 2026
  • 3/5

    I run a hairdressers and we have been using Barclays...

    I run a hairdressers and we have been using Barclays business banking for eight years. Customer service is generally alright, though on has to wait... I run a hairdressers and we have been using Barclays business banking for eight years. Customer service is generally alright, though on has to wait a long time on the telephone when ringing in. Fees are reasonable. Read more Read less

    {"display":"John","full_name":"John","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    John 6th February 2026
  • 2/5

    When I attempted to withdraw my funds, the situatio...

    When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly delayed, and eventually both my... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly delayed, and eventually both my profits and original deposit were lost. The broker's claims of being a regulated platform now appear to be false. After extensive research and reviewing similar victim cases, I contacted a fund recovery specialist who successfully helped me retrieve my money. Trusted Recovery Assistance Mrs. Olivia specializes in: Assisting victims of online trading scams Investigating fraudulent trading platforms Recovering lost or withheld funds olivia trader 44 @ gmail com Read more Read less

    {"display":"Rungnapa P","full_name":"Rungnapa P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Rungnapa P 3rd February 2026
  • 5/5

    Held account for years no issues

    Held accountable for years no issues

    {"display":"Jen","full_name":"Jen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Jen 3rd February 2026
  • 5/5

    Support me well good service...

    Support me well and allways ready to help good service

    {"display":"PAUL BARTON","full_name":"PAUL BARTON","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    PAUL BARTON 1st February 2026
  • 5/5

    I like they service .

    I like they service . Accurate, fair and I happy to work with them!

    {"display":"Dragomir D","full_name":"Dragomir D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Dragomir D 26th January 2026
  • 5/5

    I switched to Barclays.

    Used the current account switching service to start banking with Barclays.There were no problems at all and the switch went smoothly.l received £200 as an... Used the current account switching service to start banking with Barclays.There were no problems at all and the switch went smoothly.l received £200 as an incentive and Barclays keep me updated with offers statements, balances. Online and mobile system are really user friendly and always accurate within seconds. I would recommend Barclays. Read more Read less

    {"display":"Pamela ","full_name":"Pamela ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Pamela 26th January 2026
  • 4/5

    Premier Account

    Premier Account - representative reached out to offer advice on available services, blue rewards benefits are good as well. Would recommend.

    {"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Rob 25th January 2026

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