Your Barclays Reviews (4870)
Go to another more flexble lender
Barclays unwilling to port, change or increase loan without losing my current deals
Shocking company
This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated...
Read moreThis company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated line. They stated as the payment we made at the beginning of the month did register with the automated system but not with them to send out the confirmation amount even though they could see my payment!!. They stated I needed to pay the extra 200.00 and then they will refund me. Ridiculous I know but I put this on my car finance reluctantly (so I'm also paying APR) and placed a complaint as I they basically asked me to pay them deouble for me to then be refunded
What a joke! How in the hell are they still in business???
Business banking? With Barclays? Better shoot yourself in your foot then deal with this rubbish bank! Customer service - non-existent! The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! No interest in the...
Read moreBusiness banking? With Barclays? Better shoot yourself in your foot then deal with this rubbish bank! Customer service - non-existent! The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! No interest in the customer whatsoever. Simple reply to any query takes over ten days sometimes. You think they will give you a call if the issue you raised got resolved? Forget it. If you wont chase it thy wont give a shit. Rubbish bank Lewisham branch is the worst in the country as well. Do not go there for nothing. I'm moving all my accounts from barclays. Bunch of parasites.
Helpful and very efficient.
On a family holiday in Sa Coma, Majorca when we had need to use our insurance cover for the first time ever. My wife had to go to the on-site medical centre after hurting her foot and was advised she had a probable fracture. She contacted Barclays and...
Read more On a family holiday in Sa Coma, Majorca when we had need to use our insurance cover for the first time ever. My wife had to go to the on-site medical centre after hurting her foot and was advised she had a probable fracture. She contacted Barclays and they explained the whole process and supplied a reference number. We were told that there was the 55 Euro excess to pay but then all other medical bills were sorted directly by Barclays - unlike many other insurers that only let you try to claim back later. By the time we got to the (excellent) private hospital in Alcudia, Barclays had contacted them and had everything arranged.
On our return my wife phoned up to go through all the receipts for taxis, wheelchair hire etc. and they assured us that all the money would be back in our account within a week.
We found it most telling that whenever a healthcare professional asked us who we were insured with, they always breathed a sigh of relief when we answered Barclays.
We were told of an incident a few years ago when a woman had a burst appendix but was not allowed treatment at the nearest (private) hospital as her insurance did not cover her and the hospital did not see it as an emergency! We were taken directly to a private hospital with no fuss at all and on both occasions we had to go we were dealt with very efficiently and hardly missed any 'holiday time'.
Happiness
Baclays its one of the best banks I ever been with. They are always in time with my payments/transfers and the staff from branch always open to help me out.
NEVER get a barclays mortgage
I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I...
Read moreI transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I dont have to speak to them again has been painful. Im a normal person with a normal mortgage, nothing special, I would actively recommend against taking a mortgage out with Barclays/Woolwich.
Fair and honest banking
After becoming ill and falling into financial difficulties I had to go through bankruptcy. Barclays where the only bank to allow me to open up a simple account and help me to go forward with my life
Great personal service
Staff are generally on hand and happy to help with any queries I've had - whether this was in a physical branch, online or over the phone.
Goodbye Local Branches
Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a...
Read moreCurrent account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a current account. Down Sides - good luck trying to find a branch of their bank if you live outside of a BIG city. They have closed so many branches now I have to pay for a bus to reach my branch. If I have a cheque to pay in worth £5 it costs me more in bus fares than the cheque is worth. Cheers Barclays.
Could be worse
Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a...
Read moreCurrent account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a current account. Down Sides - good luck trying to find a branch of their bank if you live outside of a BIG city. They have closed so many branches now I have to pay for a bus to reach my branch. If I have a cheque to pay in worth £5 it costs me more in bus fares than the cheque is worth. Cheers Barclays.
Car Finance Excellent
I have car finance with Barclays and they have made it very easy to make repayments early, and have very friendly customer service.
Simple honest banking
Never had an issue. Great security and customer service.
Help to Buy Mortgage
Barclays offered the most competitive 5 Yr Fixed Rate Mortgage for Help To Buy homeowners
Great service
Had an account over 30 years with lots of help and great service
Fantastic customer service
Always very helpful in branch and online and listens to the customer
Barclays travel insurance
Excellent product. Easy to understand terms and conditions. No fuss claims process and good value for money.
No problems yet
Been with them for 5 years, simple account, no problems
