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Ratings based on 553 reviews Last review 16 hours ago
4.01 / 5Great overall rating

Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read...

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Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read and write reviews to help increase trust and transparency in Financial Services.

5 255
4 152
3 74
2 40
1 32

Your Barclays Reviews (553)

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21st July 2017

Always helping me out

I know Barclays get bad reviews like most big banks but they have always helped me out when I needed an overdraft or opening another account. I like their website so I'm staying although it's tempting to leave when other banks offer £200 to go to ...

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I know Barclays get bad reviews like most big banks but they have always helped me out when I needed an overdraft or opening another account. I like their website so I'm staying although it's tempting to leave when other banks offer £200 to go to them... I wish Barclays paid me somthing for staying...

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13th July 2017

Barclays is a good deal

Never had any major problems, the website is easy to use and I have been generally pleased with the service I received. Helped me set up an account quickly and listened to my needs. I am thinking of changing my savings account as I get very little...

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Never had any major problems, the website is easy to use and I have been generally pleased with the service I received. Helped me set up an account quickly and listened to my needs. I am thinking of changing my savings account as I get very little interest with it hoever the account was easy to set up- no hidden fees, minimum limits, or service charges on it. I am really glad to have stayed as a customer and I would recommend them to anyone.

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1st July 2017

Usually great service

Excellent mobile and internet banking. Helpful branch clerks. However very difficult to get any decent image that isn't a photo approved for the personalised debit card. Trying to authorize a blocked transfer late at night is a pain, you get...

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Excellent mobile and internet banking. Helpful branch clerks. However very difficult to get any decent image that isn't a photo approved for the personalised debit card. Trying to authorize a blocked transfer late at night is a pain, you get transferred to foreign call center who did a new transfer, but then the next morning the first blocked transfer was allowed through as well. Luckily the payments were to another bank account of mine.

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30th June 2017

I Am a PROUD customer of Barclays an AMAZING Bank

Great Service, i always feel they go out of their way to help me and assist, whether this is when i have saving and in credit but also in times when i have been in need of funds, the staff online and in branch are exceptional, and the Appis an...

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Great Service, i always feel they go out of their way to help me and assist, whether this is when i have saving and in credit but also in times when i have been in need of funds, the staff online and in branch are exceptional, and the Appis an Amazing Tool.

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29th June 2017

Poor customer service

Poor online fraud protection, and it took me an afternoon off work to be able to be able to report. 3 months to get the money back AND 2 years later they still won't turn my online banking on. Have asked multiple times in store to be repeatedly told...

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Poor online fraud protection, and it took me an afternoon off work to be able to be able to report. 3 months to get the money back AND 2 years later they still won't turn my online banking on. Have asked multiple times in store to be repeatedly told you can't do that here with no suggestion of what to do to fix the situation.

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29th June 2017

Definitely improved over the years

I used to have problems with my account getting blocked for purchases fairly frequently which is a pain from a user point of view but great that they are proactive against potential fraudulent charges. They have improved with this and I rarely have...

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I used to have problems with my account getting blocked for purchases fairly frequently which is a pain from a user point of view but great that they are proactive against potential fraudulent charges. They have improved with this and I rarely have any issues. Great that you can use online chat via mobile to solve basic queries, there's a few connectivity teething problems on their end but I'm sure this will continue to improve. I've banked with them for the last 15 years since and really can't complain!

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