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Ratings based on 4870 reviews Last review 2 hours ago
4.67 / 5Amazing overall rating

Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read...

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Barclays reviews can help you to find out more about this bank. Barclays' purpose is to help people achieve their ambitions in the right way. Smart Money People is the place for Barclays reviews, so tell us about your customer experience today. Read and write reviews to help increase trust and transparency in Financial Services.

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4 673
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Your Barclays Reviews (4870)

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15th May 2019

Shocking company

This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated...

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This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated line. They stated as the payment we made at the beginning of the month did register with the automated system but not with them to send out the confirmation amount even though they could see my payment!!. They stated I needed to pay the extra 200.00 and then they will refund me. Ridiculous I know but I put this on my car finance reluctantly (so I'm also paying APR) and placed a complaint as I they basically asked me to pay them deouble for me to then be refunded

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14th May 2019

What a joke! How in the hell are they still in business???

Business banking? With Barclays? Better shoot yourself in your foot then deal with this rubbish bank! Customer service - non-existent! The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! No interest in the...

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Business banking? With Barclays? Better shoot yourself in your foot then deal with this rubbish bank! Customer service - non-existent! The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! No interest in the customer whatsoever. Simple reply to any query takes over ten days sometimes. You think they will give you a call if the issue you raised got resolved? Forget it. If you wont chase it thy wont give a shit. Rubbish bank Lewisham branch is the worst in the country as well. Do not go there for nothing. I'm moving all my accounts from barclays. Bunch of parasites.

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10th May 2019

Helpful and very efficient.

On a family holiday in Sa Coma, Majorca when we had need to use our insurance cover for the first time ever. My wife had to go to the on-site medical centre after hurting her foot and was advised she had a probable fracture. She contacted Barclays and...

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On a family holiday in Sa Coma, Majorca when we had need to use our insurance cover for the first time ever. My wife had to go to the on-site medical centre after hurting her foot and was advised she had a probable fracture. She contacted Barclays and they explained the whole process and supplied a reference number. We were told that there was the 55 Euro excess to pay but then all other medical bills were sorted directly by Barclays - unlike many other insurers that only let you try to claim back later. By the time we got to the (excellent) private hospital in Alcudia, Barclays had contacted them and had everything arranged.
On our return my wife phoned up to go through all the receipts for taxis, wheelchair hire etc. and they assured us that all the money would be back in our account within a week.
We found it most telling that whenever a healthcare professional asked us who we were insured with, they always breathed a sigh of relief when we answered Barclays.
We were told of an incident a few years ago when a woman had a burst appendix but was not allowed treatment at the nearest (private) hospital as her insurance did not cover her and the hospital did not see it as an emergency! We were taken directly to a private hospital with no fuss at all and on both occasions we had to go we were dealt with very efficiently and hardly missed any 'holiday time'.

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28th April 2019

NEVER get a barclays mortgage

I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I...

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I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I dont have to speak to them again has been painful. Im a normal person with a normal mortgage, nothing special, I would actively recommend against taking a mortgage out with Barclays/Woolwich.

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16th April 2019

Goodbye Local Branches

Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a...

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Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a current account. Down Sides - good luck trying to find a branch of their bank if you live outside of a BIG city. They have closed so many branches now I have to pay for a bus to reach my branch. If I have a cheque to pay in worth £5 it costs me more in bus fares than the cheque is worth. Cheers Barclays.

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16th April 2019

Could be worse

Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a...

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Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a current account. Down Sides - good luck trying to find a branch of their bank if you live outside of a BIG city. They have closed so many branches now I have to pay for a bus to reach my branch. If I have a cheque to pay in worth £5 it costs me more in bus fares than the cheque is worth. Cheers Barclays.

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