Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Own this company?
Share this page
Link copied

Bestinvest reviews

BestInvest logo
Rated Average • 2.77/5

Bestinvest reviews

This business hasn't yet registered to manage and respond to reviews on their page. Own this business?. Find out how to register here

Unverified business
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Average based on 11 product reviews

Average score of 2.77/5
5 star
37%
4 star
0%
3 star
0%
2 star
27%
1 star
36%

Latest positive rating

5/5

Easy investing

Low cost range of custom investments to fit your goals and focus

{"display":"David D","full_name":"David D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
David D 12th March 2024

Latest negative rating

1/5

I had a SIPP and an ISA with Bestinvest for many yea...

I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

{"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
P Cantwell 25th June 2024
See more reviews for Bestinvest products

About Bestinvest

Bestinvest offer a wide range of investments, free coaching and planning tools.

Bestinvest were established in 1986 and are backed by the resources of parent company, Evelyn Partners which has nearly 200 years’ experience in the industry.

Products include ISAs, SIPPs, ready-made investment portfolios, EFTs and pensions.

Bestinvest at a glance

Contact details

Phone
020 7189 9999
Social media

Reviews for Bestinvest

Showing 11 of 11 company reviews

I had a SIPP and an ISA with Bestinvest for many yea...

Pension • 25th June 2024

I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

{"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Easy investing

Investments • 12th March 2024

Low cost range of custom investments to fit your goals and focus

{"display":"David D","full_name":"David D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Best wishes

    Very good customer service very easy banking

    {"display":"jay m","full_name":"jay m","avatar":{"url":"\/assets\/uploads\/avatars\/users\/735638.png"}}'s avatar
    Investments
    jay m 5th April 2023
  • 5/5

    Great, simple & clear

    Good friendly service, always polite and helpful.

    {"display":"B. Mehta","full_name":"B. Mehta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    B. Mehta 3rd April 2023
  • 5/5

    Best bank metro bank

    Metro bank is the best bank U can get your card the same time u go to the store

    {"display":"Luiss Luiss","full_name":"Luiss Luiss","avatar":{"url":"\/assets\/uploads\/avatars\/users\/727461.png"}}'s avatar
    Investments
    Luiss Luiss 3rd April 2023
  • 2/5

    Overly expensive and slow to respond

    I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their... I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their website is frequently not capable of processing transactions, I look forward to leaving them ASAP. Read more Read less

    {"display":"Nathan Hughes","full_name":"Nathan Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/459666.png"}}'s avatar
    Pension
    Nathan Hughes 16th January 2022
  • 1/5

    Lazy and inept on their best days

    I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top... I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 9th July 2020
  • 1/5

    Fairly easy to buy shares, but very expensive

    I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other... I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 22nd November 2019
  • 1/5

    Wouldn't trust them as far as I could throw them

    Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As... Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As soon as I am able to move from them I will. Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 30th July 2019
  • 2/5

    Easy to set up

    This is an easy to set up SIPP, but frequent problems whilst running it and the new charge mean I am looking to move ASAP

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 2nd December 2018
  • 2/5

    They never reply in a timely manner

    They do not do much for their fee, and getting a reply out of them is like getting blood from a stone. Try their competition,... They do not do much for their fee, and getting a reply out of them is like getting blood from a stone. Try their competition, they don't give clear answers and are generally poor. Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 9th June 2017
    Bestinvest are low on reviews. Used one of their products? Why not write a review.
    Write a review

    Products from Bestinvest

    Showing all products offered by Bestinvest

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice