Nasty attitudes, bad payers

My sister were a policy holder, she fell for the smarmy actors bullshit on the tv ads. BIG mistake. When time came to claim, it took 7 weeks of stress and blood and sweat to even extract a REDUCED payout from them. They tried every nasty trick in the... Read more

My sister were a policy holder, she fell for the smarmy actors bullshit on the tv ads. BIG mistake. When time came to claim, it took 7 weeks of stress and blood and sweat to even extract a REDUCED payout from them. They tried every nasty trick in the book, plus a few they wrote themselves to try and avoid paying out. My sister was left nearly 2 months in a funeral home, while we had to encounter aggressive, patronising and sneering call handlers obviously, total disregard for bereaved families feelings, while we were fighting for the policy to be paid. They even had the nerve to demand payments continued AFTER she had died. In short, British Seniors put us through a hell i wouldn't wish on anyone. If you have any sense, cancel your policy with them and find a HONEST company to entrust with your funeral expenses, it most certainly doesn't describe British Seniors.

Reviewed on 1st August 2020

Andrew Cole

Un card monese

Un card monese as dori sa pot face un împrumut sa incep cu firma constructii

Reviewed on 30th January 2019

Florin Hosu

Pressure selling.....avoid !

After filling in my details for an online quote you are cut off rather sharply followed VERY quickly by an agent phoning you ,pressure selling of the worst kind to vulnerable people.

Reviewed on 18th October 2016

m mclaughlin

Great options

Better offering than others on the market

Reviewed on 7th October 2016

Greg Beck

Like their new offering

I've been looking for an insurance company now for a long time that offers something like their lifetime guarantee and was happy to buy a policy with them.

Reviewed on 3rd October 2016

James Stevens