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Ceta Insurance reviews

Ceta Insurance's logo
Rated Excellent • 4.58/5

Ceta Insurance reviews

Unverified business Last reviewed within 14 days
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers video or telephone appointments
    Offers video or telephone appointments

Review summary

People rate this company as Excellent based on 55 product reviews

Average score of 4.58/5
5 star
82%
4 star
15%
3 star
2%
2 star
2%
1 star
0%
Reviews for Ceta Insurance have trended positively over the past 90 days

Latest positive rating

4.00/5

we deal with a wide range of insurance needs

As an IFA firm , we deal with a wide range of insurance needs for our clients, including home insurance, holiday lets, boat insurance and... As an IFA firm , we deal with a wide range of insurance needs for our clients, including home insurance, holiday lets, boat insurance and business cover. Ceta is usually one of the most competitive providers we work with. The Infinity platform for home insurance is particularly easy to use and regularly produces competitive quotes. While there is room for improvement in the boat insurance team, our overall experience with Ceta has been positive, and they remain a valuable option for meeting our clients’ insurance needs. Read more Read less

{"display":"Ayden H","slug":"user1792410724","deleted_at":null,"created_at":"2026-10-19T11:52:04.000000Z","updated_at":"2026-10-19T11:52:04.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Ayden","last_name":"Hayes-Bosson","full_name":"Ayden Hayes-Bosson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Insurance broker
Ayden H 19th October 2026

Latest negative rating

2.00/5

Really difficult to get a hold of someone.

Really difficult to get a hold of someone.

{"display":"zarg","slug":"user1772564889","deleted_at":null,"created_at":"2026-03-03T19:08:09.000000Z","updated_at":"2026-03-03T19:08:09.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Reuben","last_name":"McKay","full_name":"Reuben McKay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Insurance broker
zarg 13th August 2026

About Ceta Insurance

Ceta Insurance is a specialist insurance broker distributing exclusively through the broker and IFA market.

Ceta Insurance calls themselves the broker for the broker and have been providing non-standard household insurance for over 25 years.

Ceta's Infinity platform allows advisers to quote, buy and bind cover across non-standard risks including residential let, subsidence, unoccupied properties and rent guarantee.

Ceta Insurance at a glance

Contact details

Phone
01608 647888
Main address
22 Ceta House, Cromwell Park, Banbury Rd, Chipping Norton OX7 5SR

Reviews for Ceta Insurance

Showing 11 of 55 company reviews • Last reviewed within 14 days

we deal with a wide range of insurance needs

Insurance broker • 19th October 2026

As an IFA firm , we deal with a wide range of insurance needs for our clients, including home insurance, holiday lets, boat insurance and... As an IFA firm , we deal with a wide range of insurance needs for our clients, including home insurance, holiday lets, boat insurance and business cover. Ceta is usually one of the most competitive providers we work with. The Infinity platform for home insurance is particularly easy to use and regularly produces competitive quotes. While there is room for improvement in the boat insurance team, our overall experience with Ceta has been positive, and they remain a valuable option for meeting our clients’ insurance needs. Read more Read less

Rated Good • 4.00/5
Read more product reviews

Customer service & premiums

Insurance broker • 6th October 2026

Helpful customer service, quick to respond and flexible in terms of premiums. Sometimes can be a bit slow on a renewal if it needs to... Helpful customer service, quick to respond and flexible in terms of premiums. Sometimes can be a bit slow on a renewal if it needs to go into referral and occasionally none of the insurers on the panel quote or offer competitive terms. Read more Read less

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    They have been responsive, helpful and an excellent...

    They have been responsive, helpful and an excellent advocate for what insurance should be.

    {"display":"David ","full_name":"David ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    David 25th September 2026
  • 5.00/5

    Portal extremely easy to navigate.

    Portal extremely easy to navigate. Calls answered promptly with knowledgeable members of the Team. Issues dealt with and sorted efficiently.

    {"display":"juliet i","full_name":"juliet i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    juliet i 15th September 2026
  • 5.00/5

    Very quick, efficient and friendly,

    Very quick, efficient and friendly,

    {"display":"Gina C","full_name":"Gina C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    Gina C 14th September 2026
  • 4.00/5

    Very good for standard and non-standard risks.

    Very good for standard and non-standard risks. Quick and easy to get a quote

    {"display":"Aidan A","full_name":"Aidan A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    Aidan A 11th September 2026
  • 4.00/5

    Really friendly and fast service.

    Really friendly and fast service. If they can't get a product for a client they do always go off panel and explore options.

    {"display":"Rekha N","full_name":"Rekha N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    Rekha N 9th September 2026
  • 5.00/5

    Very friendly and helpful the advisor was very thoro...

    Very friendly and helpful the advisor was very thorough and looking to save money but still keeping the cover required.

    {"display":"steve","full_name":"steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    steve 9th September 2026
  • 5.00/5

    Ceta offer a competitive range of general insurers o...

    Ceta offer a competitive range of general insurers on their platform, and most of them offer very competitive policy terms. Their new business staff, Matteo provided excellent customer service too.

    {"display":"andy adewale","full_name":"andy adewale","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    andy adewale 9th September 2026
  • 5.00/5

    CETA - Amazing Insurer To Work With

    We partner with CETA to offer home, landlord & non-standard insurance to our clients and they have always been really willing to help and listen... We partner with CETA to offer home, landlord & non-standard insurance to our clients and they have always been really willing to help and listen to what we & our clients need. Their pricing and cover levels offered are great, overall we love working with them! Read more Read less

    {"display":"Lawrence","full_name":"Lawrence","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    Lawrence 9th September 2026
  • 5.00/5

    Great service provided, great customer service.

    Great service provided, great customer service.

    {"display":"FC","full_name":"FC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance broker
    FC 9th September 2026

    Products from Ceta Insurance

    Showing all products offered by Ceta Insurance

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