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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

I had no issues during my experience

I had no issues during my experience Reviewed on: 15th February 2024

Fast and efficient, simple user interface

Fast and efficient, simple user interface Reviewed on: 15th February 2024

A useful set of features on the app

A useful set of features on the app, and it's fairly intiutive. It could also be a little quicker in getting a response from the servers. The "Reward" feature (£500 to continue Cashback) is great. It remembers and new payees so that you can repeat payments easily. Setting up scheduled payments is very handy indeed. Reviewed on: 15th February 2024

Easy to use with rewards

Easy layout clear and concise. Simple and straightforward Good cashback too Reviewed on: 15th February 2024

Great service from the beginning

Great service from the beginning Reviewed on: 15th February 2024

good and considerate, particularly the 24/7 customer...

good and considerate, particularly the 24/7 customer service. Reviewed on: 15th February 2024

Best bank I use

Super great CS, interest on current account, 1% cashback on debit card. Favourite bank I use Reviewed on: 15th February 2024

Very enjoyable experience.

Very enjoyable experience. It’s simple efficient and very good. Reviewed on: 15th February 2024

Great app and great rewards/cash back and best card...

Great app and great rewards/cash back and best card to use abroad Reviewed on: 15th February 2024

I joined chase 2/3 years ago and haven’t looked back.

I joined chase 2/3 years ago and haven’t looked back. The cashback and the roundups are a real perk. It’s perfect to keep track of money and the option to open a saving account with great interest is great too. Reviewed on: 15th February 2024

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