Cheltenham & Gloucester provide mortgage and savings products across the UK. While they’re no longer accept new customers, existing mortgage and savings customers can be serviced at Lloyds Bank branches. Are you an existing Cheltenham & Gloucester c...
READ MORECheltenham & Gloucester provide mortgage and savings products across the UK. While they’re no longer accept new customers, existing mortgage and savings customers can be serviced at Lloyds Bank branches. Are you an existing Cheltenham & Gloucester customer? Please share a review and let others know what life as a C&G customer has been like. With your reviews, you're helping Smart Money People improve the financial services world.
Customer Service
33% of feedback is Process related
Top Age Profile: 35-44
Top Channel Preference: Online
Write a reviewGreat banking
Very good customer service very happy to be with this company will recommend them to everyone
Reviewed on 24th January 2020Dan Smithers![]()
Write a reviewMortgage
We've had a mortgage with C&G for 10 years now and we've never had an issue with them. We have a brilliant rate with them and when we needed a consent to let they made the process really easy
Reviewed on 27th July 2017Ellen Dougan![]()
Write a reviewPoor in branch service
Been with Lloyds for years and 10 year into a 25 year mortgage decided to move house. Although I purchased a portable mortgage that could be moved without change the guy in branch reset it back to 25years ! Unnoticed for a while (my fault entirely)... Read more
Been with Lloyds for years and 10 year into a 25 year mortgage decided to move house. Although I purchased a portable mortgage that could be moved without change the guy in branch reset it back to 25years ! Unnoticed for a while (my fault entirely) when I contacted them I was told it was signed and nothing could be done. Thanks Lloyds.
Reviewed on 22nd June 2017Paul Devine![]()