Cheltenham & Gloucester Reviews

  Ratings based on 3 reviews       Last review 11 months ago    

Cheltenham & Gloucester provide mortgage and savings products across the UK. While they’re no longer accept new customers, existing mortgage and savings customers can be serviced at Lloyds Bank branches. Are you an existing Cheltenham & Gloucester c...

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Cheltenham & Gloucester provide mortgage and savings products across the UK. While they’re no longer accept new customers, existing mortgage and savings customers can be serviced at Lloyds Bank branches. Are you an existing Cheltenham & Gloucester customer? Please share a review and let others know what life as a C&G customer has been like. With your reviews, you're helping Smart Money People improve the financial services world.

Overall Rating

Good

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Cheltenham & Gloucester Review Insight

What are people saying in their reviews?

Customer Service

33% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

Cheltenham & Gloucester Products 3

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Savings

Great banking

Very good customer service very happy to be with this company will recommend them to everyone

Reviewed on 24th January 2020
Dan Smithers's avatar
Dan Smithers
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Mortgage

Mortgage

We've had a mortgage with C&G for 10 years now and we've never had an issue with them. We have a brilliant rate with them and when we needed a consent to let they made the process really easy

Reviewed on 27th July 2017
Ellen Dougan 's avatar
Ellen Dougan
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Mortgage

Poor in branch service

Been with Lloyds for years and 10 year into a 25 year mortgage decided to move house. Although I purchased a portable mortgage that could be moved without change the guy in branch reset it back to 25years ! Unnoticed for a while (my fault entirely)... Read more

Been with Lloyds for years and 10 year into a 25 year mortgage decided to move house. Although I purchased a portable mortgage that could be moved without change the guy in branch reset it back to 25years ! Unnoticed for a while (my fault entirely) when I contacted them I was told it was signed and nothing could be done. Thanks Lloyds.

Reviewed on 22nd June 2017
Paul Devine 's avatar
Paul Devine
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