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Discount Insurance reviews

Discount Insurance logo
Rated Excellent • 4.80/5

Discount Insurance reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 616 product reviews

Average score of 4.80/5
5 star
88%
4 star
10%
3 star
0%
2 star
0%
1 star
1%
Reviews for Discount Insurance have trended positively over the past 90 days

Discount Insurance’s Landlord insurance is loved for its friendly, knowledgeable staff who make the whole process easy and clear. The prices are often competitive, with many feeling they get great value and helpful reminders. However, some have struggled with rising costs and slow phone response times, which has caused frustration despite the good service.

Positive themes

  • Discount Insurance’s staff are friendly, helpful and really know their stuff. (85 mentions)
  • Discount Insurance offers great value with competitive prices and good deals. (34 mentions)
  • Renewals with Discount Insurance are quick and hassle free. (10 mentions)
Summarised by AI
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About Discount Insurance

Discount Insurance provide a range of insurance products.

Discount Insurance is part of Arthur J. Gallagher, one of the world’s largest insurance brokers which was founded in 1927. Discount Insurance have access to a panel of some of the leading UK property owners’ insurers, including Aviva, Allianz and Zurich.

Policies include landlord insurance, rent guarantee insurance, buy to let insurance, unoccupied property insurance and commercial property insurance.

Discount Insurance at a glance

Contact details

Phone
0800 294 4522
Email
[email protected]
Main address
Discount Insurance Jacob's Well Lane, Wakefield, WF1 3NT
Social media

Reviews for Discount Insurance

Showing 11 of 616 company reviews • Last reviewed within 7 days

Kendall was very helpful and provided clear informat...

Landlord insurance • 22nd September 2026

Kendall was very helpful and provided clear information.

{"display":"DCL","full_name":"DCL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
DCL
Rated Excellent • 5.00/5
Read more product reviews

Great service, competitive quote

Landlord insurance • 22nd September 2026

After doing other price comparisons, Kendall was able to beat my other quotes and keep it competitive. This was the second year in a row... After doing other price comparisons, Kendall was able to beat my other quotes and keep it competitive. This was the second year in a row I had taken out the insurance with this company. Kendall was polite, responsive and did a great job! Read more Read less

{"display":"Emily N","full_name":"Emily N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    First class service.

    First class service. Would definitely recommend.

    {"display":"Wayne s","full_name":"Wayne s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Wayne s 21st September 2026
  • 5.00/5

    Informative and helpful , and sent me the paper copi...

    Informative and helpful , and sent me the paper copies that I asked for. Thank tou

    {"display":"Mary","full_name":"Mary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Mary 21st September 2026
  • 5.00/5

    Manish was very polite and helpful

    Manish was very polite and helpful

    {"display":"Leigh E","full_name":"Leigh E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Leigh E 21st September 2026
  • 5.00/5

    Excellent service

    The agent Manish Pandya i spoke to was very helpful, friendly and able to answer all my questions. Provided useful advice and was able to give me a good price.

    {"display":"Darshna T","full_name":"Darshna T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Darshna T 20th September 2026
  • 5.00/5

    I had a great experience with the help desk while re...

    I had a great experience with the help desk while renewing my insurance. Manish was extremely helpful, patient, and kind throughout the entire call. He... I had a great experience with the help desk while renewing my insurance. Manish was extremely helpful, patient, and kind throughout the entire call. He took the time to answer my questions and made the renewal process easy and stress-free. I really appreciated his professionalism and friendly attitude. Thank you, Manish, for the excellent service! Read more Read less

    {"display":"Kelly M","full_name":"Kelly M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Kelly M 18th September 2026
  • 5.00/5

    Kendall reduced my costs ...

    Kendall helped me get the best price for my insurance which was less than last year

    {"display":"Melanie D","full_name":"Melanie D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Melanie D 18th September 2026
  • 5.00/5

    Good customer service .

    Good customer service . friendly and helpful.

    {"display":"Surjit sahota ","full_name":"Surjit sahota ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very pleasant and helpful to deal with.

    Very pleasant and helpful to deal with.

    {"display":"Jason L","full_name":"Jason L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Jason L 18th September 2026
  • 5.00/5

    Kendal was superb!

    Kendal was superb! she managed to swiftly get me a new quote and beat my renewal price with my current insurer by a long way... Kendal was superb! she managed to swiftly get me a new quote and beat my renewal price with my current insurer by a long way off. Nice when discount insurance is able to beat your renewal quote especially when you’ve never had to make a claim on your policy. It’s only fair as if you have never made a claim you shouldn’t have to be paying more than you did the previous year. Well done Discount Insurance and thanks again Kendal. Read more Read less

    {"display":"Jabed","full_name":"Jabed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Jabed 18th September 2026

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