Equifax is one of the longest standing UK credit check providers. Are you looking for Equifax reviews? Smart Money People is collecting the biggest collection of real customer reviews...
READ MOREEquifax is one of the longest standing UK credit check providers. Are you looking for Equifax reviews? Smart Money People is collecting the biggest collection of real customer reviews online. If you're a previous or current Equifax customer, or have used Equifax to check your credit report, please leave a review and help out our community!
Ease
50% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: App
Write a reviewGood
Good providers and easy to deal with
Reviewed on 4th April 2018greenchoc11![]()
Write a reviewNot impressed with incorrect details
My credit rating is affected due to incorrect details held based on where I used to work and not live. Hard to contact unless you sign up and pay for the privilege!
Reviewed on 29th June 2017Jane![]()
Write a reviewNot helpful
Myself and my mother have the same name and as a result I have a bad credit rating or should I say my mother does. With numerous emails and open queries this matter still has not been resolved. I have explained that the dates in question I was under... Read more
Myself and my mother have the same name and as a result I have a bad credit rating or should I say my mother does. With numerous emails and open queries this matter still has not been resolved. I have explained that the dates in question I was under 16 and it couldn't possibly be me (they know my d.o.b) but this is still an issue. This matter should have been easily rectified but this whole process has been totally draining and time consuming. Yes I understand that the same name owes the debt and from the same household ( I was underage and living with my parents) but surely they can do mathematics (subtract the date of debt from my d.o.b) and quickly realise that the debt is not my own and settle this error. Totally unimpressed
Reviewed on 27th June 2017Catherine McDermott![]()
Write a reviewshocking
i was refused credit and they couldnt give me a simple answer why, i had to get passed from pillar to post and then eventually told to buy the credit report. i explained i have never had bad credit and have been accepted for a mortgage within the last... Read more
i was refused credit and they couldnt give me a simple answer why, i had to get passed from pillar to post and then eventually told to buy the credit report. i explained i have never had bad credit and have been accepted for a mortgage within the last year so taking out a 2k loan should be straightforward. shocking
Reviewed on 23rd June 2017ahtasham majid![]()
Write a reviewok
not too bad, bit lengthy but ay leads it gives you the information that you need
Reviewed on 11th June 2017lisa rhodes![]()
Write a reviewDreadful inaccurate service
Very poor customer service, with out-of-date data.
Reviewed on 26th May 2017Matt![]()
Write a reviewHelps handle life more easily
Fantastic report from Equifax which has allowed me to see my financial history and plan for the future in more detail. Free trial too!
Reviewed on 5th April 2017Carla Young![]()
Write a reviewSo simple to use!
I love equifax, the website is so easy to use and really helped me to improve and maintain my credit score.
Reviewed on 9th January 2017Kelly Peacock![]()
Write a reviewData not accurate compared to Experian and others.
Very inaccurate data compared to Experian
Reviewed on 22nd November 2016Inayath Fazly![]()
Write a reviewUseless service
Gave me a rubbish score compared to Experian and Noddle with no reason why except they're missing one of my credit card accounts and wouldn't add it wven though I have all my statements. Total waste of time
Reviewed on 5th September 2016Glen Stubbs![]()
Write a reviewSneaky cancellation process
Old fashioned and outdated. Not only are there free alternatives which arguably do a better job, you can't cancel online and they ignore any email requests to cancel. That's annoying enough, but they're very sneaky at trying to sell you a cheaper... Read more
Old fashioned and outdated. Not only are there free alternatives which arguably do a better job, you can't cancel online and they ignore any email requests to cancel. That's annoying enough, but they're very sneaky at trying to sell you a cheaper product during the cancellation process, which you don't realise until they ask you to 'confirm' your card number. Pretty shady practice if you ask me.
Reviewed on 25th July 2016Jeff![]()