Equifax Reviews

Not helpful

Myself and my mother have the same name and as a result I have a bad credit rating or should I say my mother does. With numerous emails and open queries this matter still has not been resolved. I have explained that the dates in question I was under...

Myself and my mother have the same name and as a result I have a bad credit rating or should I say my mother does. With numerous emails and open queries this matter still has not been resolved. I have explained that the dates in question I was under 16 and it couldn't possibly be me (they know my d.o.b) but this is still an issue. This matter should have been easily rectified but this whole process has been totally draining and time consuming. Yes I understand that the same name owes the debt and from the same household ( I was underage and living with my parents) but surely they can do mathematics (subtract the date of debt from my d.o.b) and quickly realise that the debt is not my own and settle this error. Totally unimpressed

Catherine McDermottLevel 1

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shocking

i was refused credit and they couldnt give me a simple answer why, i had to get passed from pillar to post and then eventually told to buy the credit report. i explained i have never had bad credit and have been accepted for a mortgage within the last...

i was refused credit and they couldnt give me a simple answer why, i had to get passed from pillar to post and then eventually told to buy the credit report. i explained i have never had bad credit and have been accepted for a mortgage within the last year so taking out a 2k loan should be straightforward. shocking

ahtasham majidLevel 1

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ok

not too bad, bit lengthy but ay leads it gives you the information that you need

lisa rhodesLevel 1

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Dreadful inaccurate service

Very poor customer service, with out-of-date data.

Matt Level 1

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Helps handle life more easily

Fantastic report from Equifax which has allowed me to see my financial history and plan for the future in more detail. Free trial too!

Carla YoungLevel 1

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So simple to use!

I love equifax, the website is so easy to use and really helped me to improve and maintain my credit score.

Kelly Peacock Level 1

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Data not accurate compared to Experian and others.

Very inaccurate data compared to Experian

Inayath FazlyLevel 1

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Useless service

Gave me a rubbish score compared to Experian and Noddle with no reason why except they're missing one of my credit card accounts and wouldn't add it wven though I have all my statements. Total waste of time

Glen StubbsLevel 1

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Sneaky cancellation process

Old fashioned and outdated. Not only are there free alternatives which arguably do a better job, you can't cancel online and they ignore any email requests to cancel. That's annoying enough, but they're very sneaky at trying to sell you a cheaper...

Old fashioned and outdated. Not only are there free alternatives which arguably do a better job, you can't cancel online and they ignore any email requests to cancel. That's annoying enough, but they're very sneaky at trying to sell you a cheaper product during the cancellation process, which you don't realise until they ask you to 'confirm' your card number. Pretty shady practice if you ask me.

JeffLevel 2

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