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Freedom Finance: Loan Broker reviews

Name: Loan Broker
Rating: 4.88 (3420 reviews)

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4.89

Based on 3,420 reviews, last reviewed 7th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Loan Finding the right company to go with is important. So finding our I was eligible for a loan, and fcompleting my application, the money was in my ban... Read more Reviewed on: 7th August 2023

Latest lowest rating:

1

Not fair Not fair and difficult to get a loan from here Reviewed on: 11th July 2023

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About this product

if you're looking for customer reviews of Freedom Finance's loan comparison and credit broker tools, Smart Money People is the place for you. We use the power of your Freedom Finance reviews to help others find the best product for them.

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Freedom Finance Loan Broker reviews (3420)

Excellent customer service

From the beginning I was made to feel that they were going to do everything they could to help me. Everyone was knowledgeable and very friendly, nothing was too much trouble. Will definitely recommend them to everyone. Reviewed on: 21st May 2017

Reply from Freedom Finance Thank you Nicola, its amazing to hear you would recommend us! Response date: 25th June 2018

So helpful!

The staff went out of their way to help us and seemed so genuine. They made a stressful time a lot easier. Reviewed on: 21st May 2017

Reply from Freedom Finance Thank you Clair for your 5 star review! Response date: 25th June 2018

Experience

Very poor customer service and very unhelpful.was only interested in offering guarantor loans at extortionate interest rates.very disappointing. Reviewed on: 21st May 2017

Reply from Freedom Finance Dear Rosaline, We are very sorry that you were not happy with the level of service you received. We provide you with a personalised quotation based on your individual circumstances. If you did not receive the quote you were expecting, we advise that you check your credit rating to ensure it is accurate. Free trials are available from Clear Score (Equifax) and Noddle (Call Credit). We also have a free guide which provides you with money management hints and tips, from protecting your credit score to understanding factors which may affect it. To download our guide, click here: www.freedomfinance.co.uk/declined-for-a-loan-landing-page Response date: 16th June 2017

Brilliant service and help

Friendly and very helpful company to get the best deal that serves your circumstances Reviewed on: 21st May 2017

Reply from Freedom Finance Thank you Anton for your brilliant review! Response date: 25th June 2018

Fantastic Customer Service

Loan application was simply. Staff were polite and expressed great patience when answering our queries. We will definitely recommend to our friends and family. Reviewed on: 21st May 2017

Reply from Freedom Finance Great to hear your 5 star review. Thanks Rachael! Response date: 25th June 2018

Very helpful

Freedom Finance help me out when no one else could Reviewed on: 21st May 2017

Reply from Freedom Finance Great to hear your feedback. Thank you Tomasz Response date: 25th June 2018

Excellent

A great company that not only communicate on a regular but also look to put the customer first. Totally changed my life all down to freedom! Reviewed on: 21st May 2017

Reply from Freedom Finance Amazing review, thank you Asif. Response date: 25th June 2018

Honest lenders

Very transparent, honest and helpful Reviewed on: 21st May 2017

Reply from Freedom Finance Hi George, thank you for taking the time out in leaving us a review! Response date: 25th June 2018

Great service

having dealt with freedom finance in the past I had no hesitation in using them again rather than try other companies Reviewed on: 21st May 2017

Reply from Freedom Finance Thanks Ian Response date: 25th June 2018

Very good service

Application work r fast get results very quick n easy Reviewed on: 21st May 2017

Reply from Freedom Finance Thank you for your review Ankit Response date: 25th June 2018

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