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Goodtogoinsurance.com reviews

Goodtogoinsurance.com Logo
Rated Excellent • 4.74/5

Goodtogoinsurance.com reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 6,378 product reviews

Average score of 4.74/5
5 star
90%
4 star
8%
3 star
0%
2 star
0%
1 star
1%
Reviews for Goodtogoinsurance.com have trended positively over the past 90 days

Goodtogoinsurance makes travel insurance a doddle, especially for those with medical conditions or older travellers, offering great value and easy online service. The team is friendly and helpful, making the whole process straightforward and reassuring. However, claims handling can be a real headache with delays, poor communication, and some customers feeling let down when they need support most.

Positive themes

  • Goodtogoinsurance offers easy-to-use website and quick quotes at competitive prices.
  • They provide excellent cover for pre-existing medical conditions at fair prices.
  • Customer service is friendly and helpful with clear communication throughout.

Negative themes

  • Claims process is slow and frustrating with poor communication from Goodtogoinsurance.
  • Some customers felt abandoned or unsupported during serious medical claims abroad.
  • Misleading marketing on loyalty discounts left customers feeling annoyed and misled.
Summarised by AI
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About Goodtogoinsurance.com

Goodtogoinsurance.com is a specialist travel insurance provider.

Goodtogoinsurance.com was created to offer cover particularly for older travellers and those with pre-existing medical conditions.

Founded in 2010, Goodtogoinsurance.com policies can cover all types of pre-existing medical conditions, up to a high level of severity.

Goodtogoinsurance.com at a glance

Contact details

Phone
0300 296 071
Email
[email protected]
Social media

Reviews for Goodtogoinsurance.com

Showing 11 of 6378 company reviews • Last reviewed within 7 days

Great service

Travel insurance • 6th July 2026

Excellent for people with pre-existibg health conditions.

{"display":"Gwen M","full_name":"Gwen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Great Service

Travel insurance • 6th July 2026

Always easy to complete online. Good value for money.

{"display":"Laura S","full_name":"Laura S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy to arrange on line.

    Easy to arrange on line. Good cover. But now getting expensive.

    {"display":"Graham H","full_name":"Graham H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Highly recommended for those with medical conditions

    Great service and always extremely competitive

    {"display":"Grant ","full_name":"Grant ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I couldn't rate them highly enough.

    I couldn't rate them highly enough. I have a few medical conditions but Goodtogo made it easy to list these and gave me a very competitive price for annual travel.

    {"display":"Jacqueline","full_name":"Jacqueline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    All my queries were answered quickly and concisely

    All my queries were answered quickly and concisely

    {"display":"Ken Stewart","full_name":"Ken Stewart","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to organise insurance especially with a rare me...

    Easy to organise insurance especially with a rare medical condition.

    {"display":"Lorraine ","full_name":"Lorraine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to set up and good value.

    Easy to set up and good value. Would recommend.

    {"display":"Stephen I","full_name":"Stephen I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Brilliant company

    Very helpful sales person explaining everything well with no pressure , very good prices I recommend my friend to them

    {"display":"Sheila S","full_name":"Sheila S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to use web site.

    Easy to use web site. All very intuitive

    {"display":"Pete l","full_name":"Pete l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service & peace of mind.

    Being over 80yrs old and with medical conditions I was very pleased with the quote for my insurance for weeks holiday in Greece.The agent I... Being over 80yrs old and with medical conditions I was very pleased with the quote for my insurance for weeks holiday in Greece.The agent I dealt with was very helpful & I received emails & paperwork which gave me all the information needed.This gave me peace of mind & helped to the enjoyment of my holiday. Read more Read less

    {"display":"Dianne Ormandy","full_name":"Dianne Ormandy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1696434.png"}}'s avatar

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