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Haysto: Specialist Mortgage Broker reviews

4.88
Based on 826 reviews, last reviewed 11th Jun 2026
22% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Successfully managed to get a mortgage for me as a s... Successfully managed to get a mortgage for me as a self employed individual Reviewed on: 11th June 2026
Jessica B's avatar
Jessica B

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026
M D's avatar
M D

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Haysto Specialist Mortgage Broker reviews (826)

Fantastic from start to finish.

5
Fantastic from start to finish. Managed to get me a mortgage when I thought nobody could. Reviewed on: 14th April 2026

Staff have the patience of a saints

5
Staff have the patience of a saint.. especially Philip.. top bloke..we were always kept in the loop and the app is a God send, I work at heights so can’t always get to my phone so having a message saved on the app was really easy. Reviewed on: 14th April 2026

Fantastic service Haysto

5
Fantastic service. Very friendly staff. Reviewed on: 14th April 2026

I was a first time buyer who felt completely hopeles...

5
I was a first time buyer who felt completely hopeless as no mortgage advisor wanted to offer me a mortgage. I went to haysto and within minutes they called me and reassured me that my situation would be no issue. It took Haysto less than a week to get me approved for a mortgage! Reviewed on: 14th April 2026

Amazing service

5
We were unsuccessful with 2 previous mortgage advisors due to poor credit rating and lack of earmings respectively. We contacted Haysto and they advised us they would be able to help and help they did. We now have a mortgage and have hadan offer accepted, thank you Haysto Reviewed on: 14th April 2026

Can help even with adverse debt

5
I reached out to haysto because I had being turned away from other brokers, due to having an iva. My mother had received some money from my brothers pension who passed away suddenly but was not in the position to buy herself. So together with the help of haysto, I managed to secure a mortgage, so we both have somewhere to call her own. Reviewed on: 14th April 2026

Good work by experts

5
Good work by experts. My mortgage went smoothly with them. Reviewed on: 14th April 2026

Brilliant from start to finish nothing was too much...

5
Brilliant from start to finish nothing was too much trouble always on hand Reviewed on: 14th April 2026

Harrison at Haysto- Made dream of home owning a reality

5
This review is long overdue and I want to apologise for the delay in getting this written as I feel I need to stress how amazing a company Haysto are and in particular my broker Harrison Drew for all the hard work, time and care he put into ensuring I got the house of my dreams. After a failed attempt of going to a local financial advisor who pushed to get me a mortgage but with a specialist lender due to me mentioning I had an old CCJ that I was waiting to be removed even though it was fully satisfied. I got the call from him to say I was unable to get the house due to not being offered enough money with this particular mortgage lender and he suggested I looked at houses that were lower value. Heartbroken but undeterred I googled Mortgage brokers for people with not so great credit and up came Haysto and another broker of which I’m so pleased I didn’t go with. Right from the get go I could tell Haysto were quite special and although the other broker were promising me lower initial fees they were still trying to push me down the specialist bad credit lender route whereas Haysto said I would be able to go with a high street lender due to the age of my CCJ. They were so knowledgeable right from the start and were good at explaining next steps and how they work. Their portal was easy to use and if I needed to speak to anyone I could leave messages on there. What I really want to make any prospective house buyers aware of though is just how amazing the staff are. In particular i would like to share how incredibly grateful I am for the experience I had with Haysto and especially to one person in particular-Harrison Drew. Even though Harrison wasn’t officially my account manager towards the end of the process, he continued to support me personally throughout the entire mortgage process. He made me feel at ease even during the most stressful times and as someone who struggles with mental health, that made a world of difference. Harrison was patient, kind, empathetic, and incredibly diligent. He reassured me when I was worried about my credit and found me a mortgage with a high street bank at a great interest rate—something I didn’t think was possible. Without his expertise, I might have ended up paying more with a specialist lender, but he ensured I got the best deal possible. I dread to think how many calls he must have received from me but each time he helped to reassure and kept me fully informed of where we were in each stage. Despite my frequent calling he always kept everything clear and precise, and truly went above and beyond. Thanks to him, I’m now in my new dream home. I want Haysto to know what a gem they have in Harrison and I’m eternally grateful. If you need a mortgage broker who is kind, thorough and truly cares, Harrison Drew at Haysto is the best choice you can make. I can’t recommend Haysto enough. They are one of a kind and you will definitely be looked after. They will work their hardest through every obstacle and believe me there were many, to get you your mortgage. If I could give 100 stars to this company and their staff and as I said in particular, Harrison Drew- I would. Thank you so much Haysto. This has changed my life and Im eternally grateful. Reviewed on: 14th April 2026

Highly recommend if you need any kind of lender

5
We are a sole income family. We didn’t fit the bill for other brokers and were turned away despite having the same income as dual income families. Haysto were brilliant from the off. Each step is really easy and you can message them anytime. We were first time buyers and didn’t know the process. Haysto explained everything in depth ( several times ). We secured a mortgage offer quickly and then they supported us to find a suitable property. They did absolutely everything. We just provided the information needed. You do pay a bit more than other brokers ( not much though) but you get so much more. They literally do everything .Haysto even chase solicitors each week for updates. They provide options for solicitors if you need it too. We went with our own and they chased them every week for updates also. The staff are really friendly and helpful. They are really understanding of people that aren’t your run of the mill customer. They are really experienced and have a huge host of specialist lenders and high street lenders. Once everything is completed they are still there if you need them and will help you with a new mortgage when your fixed period is over. All included in the price you already paid. We would certainly recommend them to anyone. Reviewed on: 14th April 2026

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