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Haysto: Specialist Mortgage Broker reviews

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4.93
Based on 821 reviews, last reviewed 17th Apr 2026
35700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
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Latest highest rating:

5

From start to finish the team @ Haysto were amazing... From start to finish the team @ Haysto were amazing & always on hand to help or answer any questions. The communication was fantastic, easy to deal wi... Read more Reviewed on: 17th April 2026
Laura H's avatar
Laura H

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026
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M D
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Haysto Specialist Mortgage Broker reviews (821)

The entire team was fantastic from start to finish,...

5
The entire team was fantastic from start to finish, helped me overcome some hurdles and explained some finer points I couldn’t quite grasp Reviewed on: 12th March 2026
Jamie G's avatar
Jamie G

Above and beyond expectations!

5
We were unprepared, due to short notice, into obtaining a mortgage, our hopes weren't high due to past credit issues. Albion, our mortgage advisor, was patient, supportive and carefully led us through the whole process. Our experience with Albion (and the rest of the team!) was a breath of fresh air! Highly recommended! Reviewed on: 12th March 2026
Kalel's avatar
Kalel

The service and customer care was excellent

5
The service and customer care was excellent Reviewed on: 12th March 2026
Irene 's avatar
Irene

Seamless all the way through.

5
Seamless all the way through.ALways reponded on time and kept us updated frquently. Reviewed on: 12th March 2026
Pedro m's avatar
Pedro m

First Time Buyers - 100% Recommended

5
Myself and my partner were purchasing our first home, and we received a MIP from a well known, online mortgage broker which was free to use. Upon having our offer confirmed, we asked them to produce a mortgage offer from at which point we were told they were no longer able to help us and left us in the dark with no where to turn! Panicked and confused, I quickly assumed something on our credit history must’ve been wrong. After frantically looking online for other mortgage brokers, Haysto came up, and the reviews were honestly gleaming. As first time buyers we had NO idea what we were doing, and from our first phone call to Haysto, to the moment we received our mortgage offer and completed, the journey was faultless. I cannot ever thank the team that assisted me, put up with my annoying questions and worries, enough. A big special shoutout to Paul - it was as though he held my hand through the whole process, making it easy, streamlined and we were kept up to date with every twist and turn that may have come our way. Buying a house is scary and nerve wracking, so if you want a seamless, easy, user friendly service with great people - get your mortgage through Haysto. Reviewed on: 12th March 2026
LordWJR's avatar
LordWJR

Financial link issue

5
My husband struggled to manage his finances during his cancer treatment, and because we were financially linked, my mortgage applications were always refused. After being bounced between several brokers, I turned to Haysto. Their service was excellent throughout—they kept me informed, called with updates, and their platform made tracking everything easier. Although my property chain collapsed, Haysto negotiated a new deal for me and remained professional and incredibly helpful. Reviewed on: 12th March 2026
Betts's avatar
Betts

Excellent experience satisfying and fruitful.

5
The entire experience was very satisfying and fruitful. This was my first mortgage and they helped a lot. Starting from Reece, Albert, Mark & Beaux, they were very helpful. Albert was the most helpful of them all as he was excellent in his work and always responded back to either calls or messages. He gave m all the options an kept on top of everything Reviewed on: 12th March 2026
Troncy Joseph's avatar
Troncy Joseph

Professional, friendly and honest human service

5
Haysto were amazing from start to finish….initial contact was very prompt , easy to arrange and throughout all advisors were professional, helpful, honest and responsive. They navigated all my complexities and secured a mortgage for me when no other providers online would . Thank you ! Reviewed on: 12th March 2026
Sharon T's avatar
Sharon T

Best service and advise from day one

5
Best service and advise from day one, the continued support and feedback from all parties within Haysto . A great thank you for the best service and lots of companies can learn from your attention to service delivery. Reviewed on: 12th March 2026
Damien E's avatar
Damien E

Amazing for a first time buyer

5
The team helped me so much. I went into the purchasing process completely clueless but Haysto guided me through and supported from start to finish. Thank you so much for making this happen for me and my family. Reviewed on: 12th March 2026
Harry Bell's avatar
Harry Bell

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