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Novuna Personal Finance reviews

Novuna Personal Finance logo
Rated Excellent 4.77/5

Novuna Personal Finance reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 534 product reviews

Average score of 4.77/5
5 star
94%
4 star
4%
3 star
0%
2 star
0%
1 star
2%

Latest positive rating

5.00/5

Efficient service

The application was pretty straightforward and fast

Latest negative rating

1.00/5

I have been a customer with them for more than five...

I have been a customer with them for more than five years. I have repaid two loans with them without any faltering or delaying any... I have been a customer with them for more than five years. I have repaid two loans with them without any faltering or delaying any repayment, even in the critical circumstances of Covid-19, and I am still repaying the third loan in an excellent manner. We asked them to top up the loan according to which they rejected my request without any form or justification. Instead of rewarding me because I was a customer who had been tried in the scheduled payment, even though my credit rating was very good, the reason for dismissal did not seem convincing. They said that we would not be able to explain the reason for rejecting your application, which caused me disappointment and disappointment because I was considered them to be the financing company approved for me, and now I will transfer the loan to another financing company. I will not deal with them or advise a friend to deal with them because their standards are unfair Read more Read less

{"display":"Ala","full_name":"Ala","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loan
Ala 23rd May 2024

About Novuna Personal Finance

Novuna Personal Finance, formerly Hitachi Personal Finance, is derived from the Latin words “Novo” – To Make New and “Una” – Together. Novuna offer personal loans to match the things you want to buy, from cars to campervans, home improvements to holidays, and hope to make the process as easy and stress free as possible. Have you had a loan from Novuna? Leave a review today and tell others about your experience. Together, we can help to increase trust and transparency in financial services.

Novuna Personal Finance at a glance

Reviews for Novuna Personal Finance

Showing 11 of 534 company reviews Last reviewed within 7 days

Efficient service

Personal Loan 11th June 2026

The application was pretty straightforward and fast

Rated Excellent 5.00/5
Read more product reviews

Excellent paperless quick process app easy to use

Personal Loan 11th June 2026

Excellent paperless quick process app easy to use

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Easy to work with

    Easy to arrange. Great app to track loan.

    {"display":"Ormond J","full_name":"Ormond J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Retail Finance
    Ormond J 11th June 2026
  • 5.00/5

    Good loan rates.

    Good loan rates. Easy to apply. Decision within minutes.

    {"display":"T","full_name":"T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    T 19th April 2026
  • 5.00/5

    Very easy and good company to deal with.

    Very easy and good company to deal with. Bonus that it is all on line and no annoying phone calls. Quick decision on applications and... Very easy and good company to deal with. Bonus that it is all on line and no annoying phone calls. Quick decision on applications and good facility to take out more than one product Read more Read less

  • 5.00/5

    Great company.

    Great company. Very helpful and explained everything well.

    {"display":"Ben","full_name":"Ben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Retail Finance
    Ben 4th July 2025
  • 5.00/5

    Straightforward finance

    Straightforward to apply, great app which is easy to navigate. You can make additional payments via the app too

    {"display":"Di W","full_name":"Di W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Di W 13th June 2025
  • 5.00/5

    I had a problem with a product I had bought, they we...

    I had a problem with a product I had bought, they were excellent in helping me get this resolved

    {"display":"Ali","full_name":"Ali","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Ali 14th June 2024
  • 5.00/5

    Excellent App

    Easy account management with excellent App

    {"display":"RJOD","full_name":"RJOD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Retail Finance
    RJOD 13th June 2024
  • 5.00/5

    Very slick application process and excellent App sho...

    Very slick application process and excellent App showing current balance and what has been paid. Full transparency. Highly recommend.

  • 4.00/5

    Simple, done through DFS, 0% finance, just waiting f...

    Simple, done through DFS, 0% finance, just waiting for direct debit to be set up which is a bit slow

    Products from Novuna Personal Finance

    Showing all products offered by Novuna Personal Finance

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