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HMRC reviews

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Rated Average 3.48/5

HMRC reviews

Unverified business

Review summary

People rate this company as Average based on 14 product reviews

Average score of 3.48/5
5 star
51%
4 star
7%
3 star
14%
2 star
7%
1 star
21%

Latest positive rating

5/5

Seamless experience

It's just been a pleasure to do online banking with Metro Bank from account setup to the mobile app experience, I will be switching my... It's just been a pleasure to do online banking with Metro Bank from account setup to the mobile app experience, I will be switching my personal accounts soon as well. Many thanks. Read more Read less

{"display":"Rishi Sachania","full_name":"Rishi Sachania","avatar":{"url":"\/assets\/uploads\/avatars\/users\/726984.png"}}'s avatar
Business
Rishi Sachania 3rd April 2023

Latest negative rating

1/5

RISHI SUNAK IS A LAWBREAKER

Rishi sunak broke the law and is now the prime minister

{"display":"Dee Mee","full_name":"Dee Mee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/619472.png"}}'s avatar
Personal
Dee Mee 27th October 2022

About HMRC

If you’re looking for the best place to read or write independent reviews of HMRC, then you’ve come to the right place. At Smart Money People, we aim to use the power of customer reviews to increase trust and transparency in financial services. If you’ve had experience with HMRC, good or bad - then why not leave a review and help others. We aim to be the biggest source of HMRC reviews online.

Reviews for HMRC

Showing 11 of 14 company reviews

Not the simplest system to use

Personal 2nd April 2024

Not the simplest system to use nor is it the most attractive financial system on the market. With that said there aren’t exactly many competitors!

{"display":"AGP","full_name":"AGP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
AGP
Rated Average 3/5
Read more product reviews

Seamless experience

Business 3rd April 2023

It's just been a pleasure to do online banking with Metro Bank from account setup to the mobile app experience, I will be switching my... It's just been a pleasure to do online banking with Metro Bank from account setup to the mobile app experience, I will be switching my personal accounts soon as well. Many thanks. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Help to save

    The Help to Save account is an amazing opportunity for many people. No where else gives you the opportunity to earn 50% on the money... The Help to Save account is an amazing opportunity for many people. No where else gives you the opportunity to earn 50% on the money you save. Every month I put away £50 and each time I know I'm earning an extra £25, which will allow me to take my children on holiday abroad in 2 years time without having to stress about money. I'd never be able to give them an experience like this without the HMRC Saver. Plus the app is actually really very good as gives me a clear overview of everything I have with them in one spot. I've recommended it a million times! Read more Read less

    {"display":"Kathryn Colton","full_name":"Kathryn Colton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/681580.png"}}'s avatar
    Personal
    Kathryn Colton 5th March 2023
  • 1/5

    RISHI SUNAK IS A LAWBREAKER

    Rishi sunak broke the law and is now the prime minister

    {"display":"Dee Mee","full_name":"Dee Mee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/619472.png"}}'s avatar
    Personal
    Dee Mee 27th October 2022
  • 5/5

    Good company

    Always very helpful and knowledgeable

  • 5/5

    M

    GUFJGKIUZKZULIIULZGJNL,JHV ,.,ŮHJK

    {"display":"vojta","full_name":"vojta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business
    vojta 27th March 2021
  • 5/5

    GREAT SUPPORT

    IS THERE ANYTHING YOU DON'T KNOW ABOUT OR NEED TO APPLY FOR REGARDING YOUR LIFE IN UK. HMRC WILL HELP YOU GET IT SORTER.

  • 1/5

    For the rich not the poor, for the big people, not the little people. Making everything more confusing one step at a time.

    I hate having to deal with these people, all their information is incorrect, there are way too many processes and forms that take forever, are... I hate having to deal with these people, all their information is incorrect, there are way too many processes and forms that take forever, are complicated, and area always refused, there isnt enough help online, there arent enough people on the phone that can really help and they dont help in the step to step process. there arent there for the people, but they should be, the money that we pay, where does it go?! who does it help? how does it help? we dont know? i think we should know. we should have a clear view of HMRC and our Government, they dont have our best interests at heart, like everyone else they are only looking out for themselves and looking to get as much out of us as possible. they dont care about our living standards, or the fact that we are all skint. taking away privilages, taking from the poor and giving to the rich, waht kind of twisted world do we live in!? Read more Read less

    {"display":"Francesca Bound","full_name":"Francesca Bound","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business
    Francesca Bound 8th November 2017
  • 1/5

    Incompetent system and staff

    I would have given no stars but did not have that option. The HMRC took half my neighbour's wage off him this week with no... I would have given no stars but did not have that option. The HMRC took half my neighbour's wage off him this week with no warning. He apparently owes them just over £400 from last year and they took £180 this week from £360 gross wage - leaving him with no way of paying his rent. The incompetent I spoke to took up most of my day stating the obvious I.e. He owes us the money so we can take it without warning. The guy is polish and does not understand but is petrified as he has 2 children and could be thrown out of his house. The operative from HMRC said she didn't believe that but I know it is true because of the documents he has signed. When he was asked to give his permission for them to speak to me he even had to ask the operative to repeat herself as she had a very strong Scottish accent which I who have English as my first language struggled to understand. Why are our systems so incompetent - by anybody's standards to take half of someone's weekly wage is ridiculous and should invoke a penalty. If we don't have dedicated phone lines or letters that can be provided in different languages then surely we could make it that people with very strong accents are not answering the phone - it's not rocket science is it - how did they ever meet the criteria for customer service????? Having spent more than half the day on the phone the best I got was that they will take £9 / week in future until the debt is paid. Why couldn't they have done that in the first place! The 'manager' I spoke to was clearly punching well below the intellectual weight for her position and when I mentioned the language she stated that 'they shouldn't come into the country if they can't speak the language and that it was their choice to do that' At no point did she understand this mess is because of their incompetence and not his. HMRC - the department and staff - Not Fit For Purpose Read more Read less

  • 5/5

    NI summary

    having recently contacted HMRC for an indication of National Insurance contributions for pension purposes, i would commend their efficient and expeditious service.

    {"display":"wendy","full_name":"wendy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal
    wendy 24th December 2015
  • 3/5

    Takes long time to send a letter.

    My first experience was lovely, so nice perssons, but my recent experience was far away from the first. I send a letter in august and... My first experience was lovely, so nice perssons, but my recent experience was far away from the first. I send a letter in august and they send me back another in november to ask me to send one more time an info that i send it already. Read more Read less

    {"display":"Tatiana","full_name":"Tatiana","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal
    Tatiana 12th November 2015

    Products from HMRC

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