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IFX Payments reviews

IFX Payments reviews
Rated Excellent • 4.61/5

IFX Payments reviews

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Review summary

People rate this company as Excellent based on 73 product reviews

Average score of 4.61/5
5 star
98%
4 star
1%
3 star
0%
2 star
0%
1 star
1%
Reviews for IFX Payments have trended positively over the past 90 days

Latest positive rating

5/5

Efficient,reliable, rapid reaction.

You get personal contact , friendly and trustworthy !

{"display":"Piet Gordijn","full_name":"Piet Gordijn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/343647.png"}}'s avatar

Latest negative rating

1/5

Avoid at All Costs: Incompetent, Poor Communication..

Avoid at All Costs – Incompetent, Zero Communication (most is me chasing), and a Complete Waste of Time I started discussions with IFX Payments back... Avoid at All Costs – Incompetent, Zero Communication (most is me chasing), and a Complete Waste of Time I started discussions with IFX Payments back in July 2024, and as of writing this review, I still haven’t received a proposal. Despite multiple calls, over 140+ emails, and sharing an extensive amount of information, their team has been nothing short of useless. I’ve dealt with five different people, including senior management and directors, yet every single one has failed to deliver on their word or commitment. Communication is non-existent – I’ve had to chase and follow up constantly, only to be met with vague responses, empty promises, and zero progress. If you're considering IFX Payments, don’t bother. There are at least three to four competitors who provided me with the information I needed within 24 hours – something IFX failed to do in over six months. Shocking service, disorganised processes, and an absolute waste of time. Avoid. Read more Read less

{"display":"Dean L","full_name":"Dean L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1119049.png"}}'s avatar
Foreign Exchange
Dean L 3rd March 2025
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About IFX Payments

Founded in 2005, IFX Payments reviews can help you to find out more about this firm that offers a range of foreign exchange and payments services.

IFX Payments at a glance

Reviews for IFX Payments

Showing 11 of 73 company reviews

Avoid at All Costs: Incompetent, Poor Communication..

Foreign Exchange • 3rd March 2025

Avoid at All Costs – Incompetent, Zero Communication (most is me chasing), and a Complete Waste of Time I started discussions with IFX Payments back... Avoid at All Costs – Incompetent, Zero Communication (most is me chasing), and a Complete Waste of Time I started discussions with IFX Payments back in July 2024, and as of writing this review, I still haven’t received a proposal. Despite multiple calls, over 140+ emails, and sharing an extensive amount of information, their team has been nothing short of useless. I’ve dealt with five different people, including senior management and directors, yet every single one has failed to deliver on their word or commitment. Communication is non-existent – I’ve had to chase and follow up constantly, only to be met with vague responses, empty promises, and zero progress. If you're considering IFX Payments, don’t bother. There are at least three to four competitors who provided me with the information I needed within 24 hours – something IFX failed to do in over six months. Shocking service, disorganised processes, and an absolute waste of time. Avoid. Read more Read less

{"display":"Dean L","full_name":"Dean L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1119049.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Efficient,reliable, rapid reaction.

Foreign Exchange • 8th April 2021

You get personal contact , friendly and trustworthy !

{"display":"Piet Gordijn","full_name":"Piet Gordijn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/343647.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Ifx

    Excellent product and payment provider

    {"display":"Ariel Morales Mauro","full_name":"Ariel Morales Mauro","avatar":{"url":"\/assets\/uploads\/avatars\/users\/336510.png"}}'s avatar
  • 5/5

    Always received up to date information and great advice on possible scenarios both political and financial. We have established a flourishing relationship with our advisor

    It is reassuring to have a relevant view point from a friendly well informed advisor

    {"display":"Anise Evans","full_name":"Anise Evans","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Holiday homeowners

    Always on the ball, quick and easy

    {"display":"jap_smith@hotmail.com","full_name":"jap_smith@hotmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always amazing personal service

    IFX always gives great one on one service (it feels good to be dealing with a person) and not a contact centre. Also their exchange... IFX always gives great one on one service (it feels good to be dealing with a person) and not a contact centre. Also their exchange rates are normally best. I am always very satisfied as a customer. Read more Read less

    {"display":"Sofia Wagner","full_name":"Sofia Wagner","avatar":{"url":"\/assets\/uploads\/avatars\/users\/324381.png"}}'s avatar
  • 5/5

    Superb personalized exchange service

    IFX provided me with entirely personalized and personal service for the movement of funds from a property transaction in Italy (paid in euros) to my... IFX provided me with entirely personalized and personal service for the movement of funds from a property transaction in Italy (paid in euros) to my United States bank (where the sum arrived in dollars). Their exchange rate was entirely fair and very advantageous and the team that oversaw the transfer (complex over time and space due in large part to the COVID-19 pandemic) kept a close eye on the movement of the funds. I cannot praise IFX Payments highly enough. Not only would I use them again for another transaction but I will highly recommend them to anyone who needs this service. Read more Read less

    {"display":"Robert DuPlessis","full_name":"Robert DuPlessis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service

    Very good bank! Provide excellent service, quick and informative responses follow up on queries immediately and look after the customer.

    {"display":"Jack","full_name":"Jack","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Foreign Exchange
    Jack 18th March 2021
  • 5/5

    Foreign Currency Exchange, GBP /Euro.s

    The financial services provided by James Walton and his colleagues at IFX were recommended to me by a mutual acquaintance more than ten years ago.... The financial services provided by James Walton and his colleagues at IFX were recommended to me by a mutual acquaintance more than ten years ago. I have made use of their good offices ever since, purchasing Euro.s on a monthly basis. The ‘on-line’ service provided has proved to be speedy and efficient, and good advice ever available at the end of the telephone line if necessary. Read more Read less

    {"display":"Ken David","full_name":"Ken David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Polite, professional service

    Always available to discuss options, very helpful.Prompt professional service always giving the client confidence in the decision he has made. They make it easy to deal with currency.

    {"display":"AE Gomez","full_name":"AE Gomez","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great service

    I am elderly and have no real knowledge of money markets. The staff at IFX have been very kind, helpful and patient. ecellant service

    {"display":"Brenda Hayes","full_name":"Brenda Hayes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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