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Kroo: Cash ISA reviews

Name: Cash ISA
Rating: 4.73 (559 reviews)

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4.73

Based on 559 reviews, last reviewed 27th Jun 2026

39% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Brilliant bank can’t ask for a better one Brilliant bank can’t ask for a better one Reviewed on: 27th June 2026

Latest lowest rating:

2

Nothing to tell slow process to go Nothing to tell slow process to go Reviewed on: 31st March 2026

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About this product

Kroo offer a fully flexible cash ISA.

A Kroo cash ISA is free to open and has no monthly fees. You can view your aash ISA in the Kroo app. There’s also a UK based support team if you need help. You’ll need a Kroo Personal Current Account to open a Kroo Cash ISA.

Kroo cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Cash ISA reviews (559)

How banking should be

I get a fair rate of interest which isn't a limited time gimmick, which is how it should be. There are no access restrictions to my money, which is how it should be. They planted trees in ecologically sensitive areas when I joined. The customer service agents have been excellent on the occasions that I have needed them. Reviewed on: 31st March 2026

Very easy to use and efficient .

Very easy to use and efficient . Always very helpful Reviewed on: 31st March 2026

Simple Good Bank

Started when the rates were best. And great to be able to use card anywhere. Reviewed on: 31st March 2026

Good interest rates, and dealt with an ATM issue imm...

Good interest rates, and dealt with an ATM issue immediately! Reviewed on: 31st March 2026

Nothing to tell slow process to go

Nothing to tell slow process to go Reviewed on: 31st March 2026

Excellent Service

Always been a positive experience. Reviewed on: 31st March 2026

Great ISA rates

Easy to understand the app functionalities, great ISA rates. Reviewed on: 31st March 2026

Slow payment process

Payment process takes time and customers service takes minimum of 6 hours to get back to you. Reviewed on: 31st March 2026

Good interest, personal reply

A query was replied to swiftly and satisfactorily by a person, not a bot, unlike National Savings and Investment. App is easy to use, and I like gloating over the interest earned each month. Reviewed on: 31st March 2026

Excellent Customer Experience

From opening my account the customer experience has been excellent. Reviewed on: 31st March 2026

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