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L&C Mortgages: Mortgage broker reviews

View other L&C Mortgages products
4.89
Based on 2,750 reviews, last reviewed 18th Apr 2026
130400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Great experience. Great experience. Main relationship manager was easy to reach, and very informative. D2D case manager was a little difficult to reach at times Reviewed on: 18th April 2026
B F's avatar
B F

Latest lowest rating:

1

PLEASE READ BEFORE GOING NEAR L &C, HORRENDOUS EXPER... PLEASE READ BEFORE GOING NEAR L &C, HORRENDOUS EXPERIENCE! I have nothing to gain by writing this other than preventing others making the same mistak... Read more Reviewed on: 10th March 2026
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Miss A
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About this product

Want to read reviews of mortgage broker L&C Mortgages? See what the Smart Money People community is saying below to help you decide which broker is right for you. Or have you already used L&C Mortgages in the past? Post a review of your experiences and you'll be helping others with their mortgage application!

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L&C Mortgages Mortgage broker reviews (2750)

I have used them numerous times for remortgaging.

3
I have used them numerous times for remortgaging. I think you get what you pay for in that a free service provides you with mediocre level of service. Reviewed on: 2nd April 2024
AGP's avatar
AGP

Great advice

5
Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their ability to find us the best deal. Reviewed on: 31st May 2023
Lucy Walker's avatar
Lucy Walker

Pretty good a mortgage broker for all your online needs

5
Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A company is from its people & the ones like Alan bring real glory to the name & fame of a firm. Cleo Marr (case mgr) & Sarah Stevens (senior case mgr) have been instrumental in handling our case & providing timely updates which is the most crucial bit here. L&C offer the most competitive mortgage offer you can think of that's available in the market. Habito is a really close call (and maybe better too in some regards) but L&C's personal touch & company values makes it stand out from the rest. Reviewed on: 15th February 2022
S P's avatar
S P

Poor service, didn't get back in touch when promised

1
I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no call came. Received an email a couple of weeks later asking when would be best to call. Gave my availability but heard nothing. Finally got an email asking if I still wanted to use them - told them where to go. Avoid! Reviewed on: 1st February 2022
Craig Dent's avatar
Craig Dent

Excellent choice

5
Best experience I’ve ever got, and the people are so friendly and welcoming Reviewed on: 24th February 2021
abzmo's avatar
abzmo

How I love London mataul Credit union

5
My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love you all god bless all of you Reviewed on: 25th June 2020
Fatmata Sesay's avatar
Fatmata Sesay

Easy to deal with

5
Everything runs smoothly every time I use them, couldn't be simpler Reviewed on: 17th January 2020
Nick's avatar
Nick

Too big to care

2
Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care or are arrogant and you end up with terrible service. Just find a local recommended broker instead. Reviewed on: 8th December 2018
ambari's avatar
ambari

Brilliant

5
Ryan at London and Country guided us through our remortgage and helped us save on what we had been payjng Reviewed on: 5th February 2018
Jacqui v's avatar
Jacqui v

Employee Trainee Staff

1
Started okay but once the mortgage process got under way they were complete amatures when it came to basic communication. I spoke to two people who sounded like they had just left school and sounded shy, unaware of what I was asking and didn't know how to find answers. Could have done a better job myself but I suppose it was a free service, I was just new to the whole mortgage process. Reviewed on: 23rd August 2017
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James Laughton

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