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OakNorth reviews

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Rated Excellent • 4.92/5

OakNorth reviews

Verified business

Review summary

People rate this company as Excellent based on 166 product reviews

Average score of 4.92/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for OakNorth have trended negatively over the past 90 days

Latest positive rating

5/5

Speedy at opening an account - smooth service

Speedy at opening an account - Opened my account at the weekend (good savings rate) it was simple and clear application form. The account was... Speedy at opening an account - Opened my account at the weekend (good savings rate) it was simple and clear application form. The account was open ready to go use on Monday. There was one hiccup on getting the 2 factor authentication to my mobile, I called customer service who answered quickly and sorted everything in a simple way. Read more Read less

{"display":"Georgie","full_name":"Georgie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Georgie 8th October 2024

Latest negative rating

1/5

Not impressed

Having 2 accounts with them I asked as they are both variable saving notice accounts, why the new interest rate isn't applied automatically as other... Having 2 accounts with them I asked as they are both variable saving notice accounts, why the new interest rate isn't applied automatically as other lenders.... Again I have another 2 seperate accounts with 2 other banks, who emailed me to tell me they had done this, nothing was required from me. Was told no I had to open another account with them at new rate, and then wait the required 120 days to be able to transfer this money, once it had been transferred to my designated account, back to the new one!!!!! Wellllllllllll if that isn't a whole heap of stupid then my name is Norman Wisdom..... REALLY come on guys get a grip. So only NEW and not exhisting customers can have the new rate Read more Read less

{"display":"Nicola Kelly","full_name":"Nicola Kelly","avatar":{"url":"\/assets\/uploads\/avatars\/users\/545017.png"}}'s avatar
Savings
Nicola Kelly 19th July 2022
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About OakNorth

OakNorth Bank will be launching in 2015, with a range of short and long-term funding solutions designed to support growth SME businesses. Smart Money People is the place for OakNorth reviews. Read and write reviews to help increase trust and transparency in Financial Services.

OakNorth at a glance

Reviews for OakNorth

Showing 11 of 166 company reviews

Speedy at opening an account - smooth service

Savings • 8th October 2024

Speedy at opening an account - Opened my account at the weekend (good savings rate) it was simple and clear application form. The account was... Speedy at opening an account - Opened my account at the weekend (good savings rate) it was simple and clear application form. The account was open ready to go use on Monday. There was one hiccup on getting the 2 factor authentication to my mobile, I called customer service who answered quickly and sorted everything in a simple way. Read more Read less

{"display":"Georgie","full_name":"Georgie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Fantastic support with a very easy to use app.

Savings • 12th April 2024

Fantastic support with a very easy to use app. Gives me faith in the banking system! They always offer the best interest rates and are... Fantastic support with a very easy to use app. Gives me faith in the banking system! They always offer the best interest rates and are incredibly transparent with the accounts offered. Read more Read less

{"display":"Arnie","full_name":"Arnie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great all rounder

    Really smooth experience setting up my fixed term savings account. Very easy to navigate website and plenty of information available. Love the app too.

    {"display":"Ruby S","full_name":"Ruby S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ruby S 11th March 2024
  • 5/5

    OakNorth - excellent mobile app

    Excellent mobile app. Informative platform. Speedy account updates and withdrawals.

    {"display":"Francis M","full_name":"Francis M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/813580.png"}}'s avatar
    Savings
    Francis M 22nd February 2024
  • 5/5

    Great rates and customer service

    Great rates and customer service

    {"display":"IAN E","full_name":"IAN E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    IAN E 15th February 2024
  • 5/5

    Easy to sign up with

    Really easy to sign up with, send regular information updates.

    {"display":"Katie B","full_name":"Katie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Katie B 5th February 2024
  • 5/5

    Best financial app - simple and intuitive

    Excellent app. Very intuitive and informative.

    {"display":"Francis M","full_name":"Francis M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/813580.png"}}'s avatar
    Savings
    Francis M 2nd February 2024
  • 5/5

    Oaknorth have some great products.

    Their app isn't the strongest but they have some very competitive offers with great returns for savers. Definitely worth considering.

    {"display":"Justin","full_name":"Justin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Justin 4th October 2023
  • 5/5

    Very good savings returns

    I took a one year bond out at 4.6% and soon sfter the rate was increased to 6%!! Never mind, I took out a 2nd... I took a one year bond out at 4.6% and soon sfter the rate was increased to 6%!! Never mind, I took out a 2nd bond for the same amount at 6%. Am impressed with the efficiency so far. Read more Read less

    {"display":"Ray","full_name":"Ray","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ray 27th July 2023
  • 5/5

    Very easy and forthcoming

    Oaknorth have proven to be very easy to use on their mobile app and automatically increase their interest rates in line with the Bank of... Oaknorth have proven to be very easy to use on their mobile app and automatically increase their interest rates in line with the Bank of England. This to me shows how they value their customers and makes them a great bank for the every day. Read more Read less

    {"display":"Anna Schulz ","full_name":"Anna Schulz ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anna Schulz 2nd June 2023
  • 5/5

    Best App and amazing customer support

    Brilliant App which is so simple to use for anyone. If you need additional help, customer support is fantastic. The App is a fast, efficient... Brilliant App which is so simple to use for anyone. If you need additional help, customer support is fantastic. The App is a fast, efficient and safe way to save with extremely easy access - pay in and transfer out in minutes! Brilliant. Read more Read less

    {"display":"Ruth Miles","full_name":"Ruth Miles","avatar":{"url":"\/assets\/uploads\/avatars\/users\/749370.png"}}'s avatar
    Savings
    Ruth Miles 7th April 2023

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