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One Call Insurance: Motorbike insurance broker reviews

Name: Motorbike insurance broker
Rating: 4.75 (812 reviews)

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4.75

Based on 812 reviews, last reviewed 6th Sep 2026

7600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Best price with added extras. Best price with added extras avoid other policies. Reviewed on: 6th September 2026

Latest lowest rating:

1

Rip you off if you cancel policy. Rip you off if you cancel policy. Charging more than the cost of 12 months cover for just 19 days . Avoid avoid , then they quote small print. Typic... Read more Reviewed on: 15th August 2026

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About this product

One Call Insurance provides motorbike insurance comparing prices from their panel and from Quotezone.

Policies include free breakdown membership and motorbike legal cover and there is a 24-hour claims service.

One Call Insurance motorbike insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Motorbike insurance broker reviews (812)

Competitive price , helpful and polite customer serv...

Competitive price , helpful and polite customer service Reviewed on: 23rd July 2026

Human interaction........

When you call, the staff are amazing, in my experience, anything is sorted in 5 minutes, queries, or changing motorbikes, I have multiple bikes insured with onecall and I've been a customer for years, even getting a quote from other companies, they'll match or beat it. Reviewed on: 23rd July 2026

Used One Call for a few years now, always fair...

Used One Call for a few years now, always fair prices Reviewed on: 23rd July 2026

Straight forward & hassle free @ value for money!

Straight forward & hassle free @ value for money! Reviewed on: 23rd July 2026

HIDDEN COSTS BAD SERVICE

So I had a representative of this company calling me today to inform me that they wanted more money for my annually paid policy. I have provided them with the documentation to prove my NCB but they are still insisting that I have less years than the documentation I have provided. I have insured many vehicles over the last 15 years and never had any hidden costs like this before. Also they expect the customer to pay the excess upfront to them in the event of a claim and not deduct this from the settlement. This would be a first time I have ever had that clause and is definitely not a way to treat customers in the event that they need to claim when they would be already in a position of distress. There are also hidden costs in the recovery they offer at £3 per mile and another lump sum upfront to get you home. I definitely will not take another policy with this company and I advise anyone thinking of using this company to look elsewhere. Reviewed on: 23rd July 2026

multi policies

have multi policies with the company so think that speaks for itself! Reviewed on: 23rd July 2026

Really good to deal with staff are extremely polite...

Really good to deal with staff are extremely polite and always there to help Reviewed on: 23rd July 2026

Easy to deal with, good price and helpful website

Easy to deal with, good price and helpful website Reviewed on: 17th July 2026

I tried lots of other brokers and one call came up o...

I tried lots of other brokers and one call came up on my phone who I hadn't heard of before they were the best quote I could ask for and I've been with them ever since Reviewed on: 16th July 2026

Using the One Call mobile app

I have been struggling to contact One Call insurance via my mobile app so went online using my desk top pc. I managed to complete a change of name and update details easily this way however, the app is handy to have if ever I need to check the policy. Reviewed on: 15th July 2026

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