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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Timely, effective, non - intrusive, humane and polite.

5
Disabled, cannot type.....?..........?..?............... Reviewed on: 21st July 2022

Very helpful

5
Very professional, helped me and got my debts under control within weeks Reviewed on: 21st July 2022

Saved my life

5
Changed my life from being messed up to manageing it well taking stress away from me Reviewed on: 21st July 2022

Brilliant service

5
Very very helpful understanding Reviewed on: 21st July 2022

Life savers

5
My debt crept up on me. It only dawned on me that I was in trouble when my debt was amounting to more money going out each month than coming in. They stepped in and acted quickly before I could have been made homeless. Reviewed on: 21st July 2022

good customer service everytime..

5
They never judge..are always kind and understanding..professional with helping me..as my mental health makes life very difficult..without payplan i dont think i would be here today..helps take all the anxiety away from dealing with creditors..which i could not manage..my dream would be that one day i could pay everyone off..if i ever one any money on the lottery they would be the first i would call... Reviewed on: 21st July 2022

Payplan

5
Always there to help,through the years they have been a god send managing my debts Reviewed on: 21st July 2022

Supportive

5
Always quick to reply to any query, PayPlan have supported me through a difficult year and helped me to manage my debts. Reviewed on: 21st July 2022

Friendly helpful and reassuring

5
I switched from another company and payplan guided me through the whole process, understood my circumstances, offered friendly non judgemental support and explained each step clearly. I felt fully informed and confident in the plan offered. Reviewed on: 21st July 2022

Friendly and helpful

5
Every advisor I spoke to has been so helpful. They have treated me like an individual and I felt fearful initially of contacting them but they couldn't have been more helpful. So glad I contacted Payplan who have helped me rebuild my life again. Reviewed on: 21st July 2022

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