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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Good company

4
Pay Plan have helped me consolidate my finances into an affordable single monthly payment. Reviewed on: 9th June 2022

Great customer service

5
I would highly recommend payplan when I rang them I felt embarrassed but I can tell you there is no need they are so helpful make you feel at ease I feel there adviser's are second to none as they sort everything out for you I'm coming to the end of my payplan this year after 6years I will be debt free all thanks to payplan who were always there to support me Reviewed on: 9th June 2022

Easy to use, practical help

5
Great if you want to budget better for big (or small) purchases. Reviewed on: 9th June 2022

Fab team...

5
Since we joined payplan my life has been so much easier. The team are so helpfull and understanding. Reviewed on: 9th June 2022

Peace of mind

5
Finding myself in a stressful financial situation I began to look for options to put all debt into one payment,I did this with a different company that were taking 40 a month for themselves,I did this for about 8 months and went to citizens advise and they told me to get InTouch with payplan where all money I pay now goes to the people I owe money to which means I will now pay off debt quicker...pay plan have been really helpful and have taken all the stress that I was feeling away and I now feel more in control with my finances..a big thumbs up and I would like to thank pay plan. Reviewed on: 9th June 2022

Total support

4
My experience with PayPlan: They eased the heavy burden on my shoulders and provided hope for the future. At every step, the advisers listened patiently, explained all the options and their impacts. PayPlan are the epitome of professionalism with focus on me as a customer. Thank you PayPlan. Reviewed on: 9th June 2022

Supportive

5
Always helpful and supportive and non judgmental Reviewed on: 9th June 2022

Excellent service

5
So friendly professional and supportive Reviewed on: 9th June 2022

Fantastoc

5
The people in the team are always there for you on the end of the phone nothing is to much trouble GREAT Reviewed on: 9th June 2022

Relief

5
I wasn't sure which path to go down when I found myself with money worries. My bank suggested I call PayPal, which I did. From the very start I found the staff I spoke with were amazing, they explained everything in detail with me, with very good advice. The relief of my worries being taken off my shoulders was emmence. I would certainly recommend this company to anyone who needs help with a debt problem. Thankyou payplan Reviewed on: 9th June 2022

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