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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very helpful

5
All ways some on the other side to assist and sort the problem out. Reviewed on: 23rd May 2022
Ahmed moreea 's avatar
Ahmed moreea

Great company

5
We have been with Payplan for a good few years. They are professional, free and helpful. We pay protect my payments cover and had to use it due to illness, there was no issues and they covered our payments until I returned to work. They are easy to contact, their website/app is so easy to use, would highly recommend. Reviewed on: 23rd May 2022
L More's avatar
L More

Excellent service

5
Always helpful and keep you calm at worried times Reviewed on: 23rd May 2022
Alan Cunningham's avatar
Alan Cunningham

Understanding and supportive help

5
PayPlan have supported me in repaying my debt with tools that make the interaction easy and understandable. From the initial contact to managing my plan, the portal allows me to monitor and manage my plan totally transpatently. Reviewed on: 23rd May 2022
AJ's avatar
AJ

Changed my life

5
I spoke to PayPlan at the back end of 2021 and they have literally changed my life. I was living off £80 a month from a £1350 wage. They budgeted for me and took care of everything. Communication is always amazing and so easy with them and they constantly put my mind at ease. This year I had to re budget and they made that such an easy process and they really make each cost realistic especially with the current cost of living. Contacting PayPal has seriously changed my life Reviewed on: 23rd May 2022
Karen G 's avatar
Karen G

Great Professional Help!

5
The PayPlan team helped reorganise my debt with my creditors. The debt was causing me great anxiety and now life is much easier. The Team were understanding, practical, professional and gave great advice. Thank you! Reviewed on: 23rd May 2022
RF's avatar
RF

really helpfuL, kind and supportive

5
i was in a downward spiral and suffering with anxiety about my financial situation they gave me great advice helped me and resolved my sorted out my situation it was such a big weight off my shoulders Reviewed on: 23rd May 2022
holly myers's avatar
holly myers

Very good.

5
Nice conscientious people helping you every step of the way. Recommended. Reviewed on: 23rd May 2022
Jun's avatar
Jun

Empathatic understanding

5
Payplan have been pro active in helping me to solve my debt problems with clear and concise advice. I've always felt that they are on my side and have helped me through a very difficult period. Reviewed on: 23rd May 2022
Jeff Talbot's avatar
Jeff Talbot

QUICK & EFFICIENT

5
I HAVE BEEN WITH PAYPLAN FOR MANY YEARS AND FIND THEM QUICK, TO ACT, EFFIEIENT IN THE SERVICE PROVIDED AND DO NOT BOTHER YOU BUT ARE THERE WHENEVER I NEED TO CONTACT THEM, Reviewed on: 23rd May 2022
David Jackson's avatar
David Jackson

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