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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life line....

5
Very easy to speak to, understanding and worked really hard to help me, and for me to accept that i was is debt and need the guidance and support on becoming debt free. Advised step by step support, sustainable and affordable plans to stick to. 100% deserve this award, so they can help to inspire even more people to take that first step and seek debt advice and wellbeing support! Reviewed on: 20th May 2022

PayPlan - Great!!

5
Great service. Friendly and professional advice talking you thru your options and making the whole process painless and easy to understand. Customer care once Plan is in place is also excellent. Highly recommend. Reviewed on: 20th May 2022

Very caring people and great advice

5
Great customer care answers calls and emails very quickly. Very efficient service. Put me at ease and gave me lots of advice. Changed my life with their caring attitude and allowed me to see a way forward Reviewed on: 20th May 2022

Debt management without exploitation

5
For years I was on a debt management plan and paying a monthly fee of £38.50. My son recommended payplan. For a while I did nothing about it but eventually I did, and thank goodness because now I pay £0 in fees. All my monthly payments go directly towards paying off my debts. Reviewed on: 20th May 2022

Saved my life

5
Excellent service from people who actually care, They have lifted a huge weight of my shoulders, now I can actually afford to live again, thank you so much. Reviewed on: 20th May 2022

Solution to life

5
Payplan are the best, they gave me rest of mind. Reviewed on: 20th May 2022

Just amazing

5
If it wasn't for this company payplan I don't know where I would be now I was making myself ill worrying about my bills and even answering the next phone call as soon as I started with this company the phone calls stopped and my mind was at ease and I felt loads better I have now nearly finished with this company I have already recommended friends and family to this company and will continue to do so in the future they are amazing Reviewed on: 20th May 2022

There for you

5
I was in a dark place during lockdown and I could not see anything getting better. But Payplan changed this and turned my life around for the better. I couldn’t be more grateful for the service they provided. Everything was done quickly and effortlessly so I thank you so much for helping me and being the company who saved me Reviewed on: 20th May 2022

Saved my mental health

5
Without there help and support i was going under real quickly Reviewed on: 20th May 2022

Great service

5
Very helpful advisers, they explained every step for me. I feel safe in their hands. Reviewed on: 20th May 2022

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