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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

great service

5
very helpful and easy to talk to, very understanding and kind staff who are there to help you get out of financial trouble Reviewed on: 19th August 2021

The truth o what think. They deserve top rating

5
They help me so much I've become less depressed . They saved my health by sorting out my debts and Bailiff not coming to my home thank you payplan. Helpfully sympathetic trust worthy very helpful and fair . They're my life covetable again to live. Reviewed on: 19th August 2021

Big help

5
I was in a big hole didn’t know where to turn PayPlan took care of everything at a time where I was involved in serious traumatic road crash which meant I lost my earnings and fell behind on my bills I would not be where I am paying stuff off and getting straight. Reviewed on: 19th August 2021

Amazing

5
Pay plan has saved my life and allowed me to take control of my debts Reviewed on: 19th August 2021

Life savers

5
With out the help of pay plan give Me I don’t no we’re I’d be now for years b4 I signed up to pay plan I just ignored all my debts and b4 I knew it I was in a lot of trouble but one quick phone call it was all gone I got my life back on track now I’m looking forward being debt free . Reviewed on: 19th August 2021

Annual review

4
Really good company saved my bacon just a bit harsh on the annual review Reviewed on: 19th August 2021

Such a great help, took my stress away!

5
I was in a difficult situation due to parters redundancy and Payplan helped to get me back on my feet with a detailed support system on an easy to access and understand platform. Amazing service and always friendly, no matter how tough things were! Reviewed on: 19th August 2021

Helped us in our hour of need

5
Thank you for stopping our worries good helpful advice would highly recommend thanks Reviewed on: 19th August 2021

Don't feel embarrassed about being in debt.

5
The first hurdle about being in debt is getting over the embarrassment. The people at payplan treat you as a human being. They help you realise that even the most organised person can have difficulties with money. From the start you are assigned your own personal worker who will work with you to find the best solution for you. They will help you go through your budget, workout how much you can realistically afford to pay each month. They contact the companies on your behalf so you don't have too. Once a payment plan is in place they recognise that life can throw the odd curve ball, so if one month you are unable to make a full payment, no problem. To ensure your plan continues to be right for you, there is a yearly review, which is quick and easy. Don't be ashamed about being in debt because Payplan have the solution. Reviewed on: 19th August 2021

Light at the end of a very long tunnel

5
A very long 4.5 years, but I can see the little flicker of light at the end of the tunnel. Pay Plan listened to my situation, provided excellent advice of how the process will be managed and there was always someone their to provide reassurance. Slowly but surely, the balance of the debt was being reduced as a rate that I could afford! Thank you Pay Plan, you literally saved my life. Reviewed on: 19th August 2021

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