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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful guidance

5
When I contacted PAYPLAN their guidance as to how we should proceed was helpful. The people on the other end of the phone were very friendly and guided us all the way through Reviewed on: 18th August 2021

Amazing

5
Whenever I have contacted payplan, they have also been very helpful and very friendly Reviewed on: 18th August 2021

Best Debt Solutions

5
Highly recommended.. Staff are very professional and helpful. Reviewed on: 18th August 2021

All staff very friendly and not judgemental

5
Every member of staff I have spoken to over the years with payplan has been lovely. They all know what they are talking about. My debt really got me to a place where I couldn't think straight, Payplan staff made me realise there was a way out and I can't thank them enough. Reviewed on: 18th August 2021

Superb

5
Very easy to talk to agents always,explain every possibility excellently Reviewed on: 18th August 2021

Good company

5
Very understanding company. Plenty of advice Reviewed on: 18th August 2021

Wish I knew about payplan sooner

5
I was previously with a different company before joining payplan. The previous company declined my request for an iva repeatedly so I was in a dmp for 4 years prior to joining payplan. If it wasn't for the excellent help and advice I received off payplan I would be forever in debt. I can now look forward to being debt free in April 2022. So a huge thank you and well done to all at payplan. Reviewed on: 18th August 2021

Great Support and advice!

5
From the start they helped me to organise and arrange an appropriate and fair way to ensure that I could pay back my debt in an affordable payment due to my circumstances. Reviewed on: 18th August 2021

Brilliant!

5
Brilliant Company from day 1,was recommended to me by my bank! Well on the way to being debt free Reviewed on: 18th August 2021

Excellent communication and always on the end of phone to help and support you at any time...

5
As above and have a great attitude towards me whilst going through the situation I am in. Reviewed on: 18th August 2021

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