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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent and professional

5
Throughout my dealings with PayPlan I have been reassured and guided through my debt solutions by professional and empathetic staff. Reviewed on: 11th August 2021

Quick straight forward help

4
Payplan are better than stepchange as they you give the correct debt solution tailored to you. And don’t miss anything out. Reviewed on: 11th August 2021

Outstanding support

5
So helpful and easy to complete, very understanding staff. It’s unfortunate I’ve had to use them, but the stress was halved massively easing the pain. Reviewed on: 11th August 2021

Highly recommended

5
The staff put me at ease and were very helpful. I had a designated account manager who was easy to get hold of and explained everything to me. Reviewed on: 11th August 2021

Stress free service

5
This company has changed my life, non judgemental and friendly advisors Reviewed on: 11th August 2021

Great services and very thorough

4
I’ve been with Payplan just over a year and they have great service and helped me setup my plan. I’ve just done my annual review and they asked me to make some changes which shows they are looking at the detail. I have had no problems and they have really helped me reduce my payments to a manageable level. Reviewed on: 11th August 2021

Helped me from a hole

5
Helped me during some serious financial hardship excellent service Reviewed on: 11th August 2021

Very helpful and understanding

5
I found PayPlan very helpful and understanding. They sorted out my plan quickly and took a weight off of my mind. They dealt with all my creditors quickly and efficiently and sorted out a payment plan that suited me well. Reviewed on: 11th August 2021

Payplan helped me so much

5
I was in a financial hole. I was recently separated from my wife and was unable to keep paying my debts. Payplan helped me out of a deep dark hole. Couldn't recommend them more. Reviewed on: 11th August 2021

There to help.

5
Calculated and worked out everything for me, contacted all my creditors and became the middle man between myself and them. If I struggled to pay back what I could then they were understanding and there to help. Really happy with all their help. Reviewed on: 11th August 2021

Review PayPlan: Debt solutions now

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